Campaign 25V-793

Engine cover may become excessively hot

Defect summary

Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under recall 20V795. The engine cover may become excessively hot.

Consequence

Direct contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.

Remedy

Dealers will update the powertrain calibration for heat management under elevated idle conditions, free of charge. Owner notification letters were mailed January 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 22, 2025.

Source: NHTSA ODI recalls file, campaign 25V793000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about engine and cooling on these vehicles: 17, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-793
Make	Model	Model years	Complaints on this component
Ford	E-350	2021	11
Ford	E-450	2021	6

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

6 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-548 Aug 25, 2026
Engine piston domes may have been manufactured incorrectly, which can result in piston dome failure and lead to a loss of drive power
26V-532 Aug 13, 2026
Engine connecting rod bearings may seize, which can result in engine failure
26V-343 May 27, 2026
Engine may fail, which can result in a loss of drive power
26V-205 Mar 31, 2026
Engine piston circlips may have been incorrectly installed during manufacturing, which can result in piston failure and engine damage, leading to…
26V-122 Mar 3, 2026
Exhaust gas recirculation (EGR) valve may fail, resulting in an unexpected loss of drive power
25V-828 Dec 1, 2025
Cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak