Campaign 25V-861

Retractors may not lock, preventing the wheelchair from being properly secured

Defect summary

Diamond Coach Corporation (Diamond Coach) is recalling certain 2025 VIP buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Diamond Coach will work with Q'Straint to inspect and replace the retractor as necessary, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact Diamond Coach at 1-800-442-4645.

Source: NHTSA ODI recalls file, campaign 25V861000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about adaptive equipment on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-861
Make	Model	Model years	Complaints on this component
Diamond Coach	VIP	2025	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "NHTSA investigation" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-406 Jun 26, 2026
Retractors may not lock, preventing the wheelchair from being properly secured
15V-724 Nov 3, 2015
Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position
14V-611 Sep 30, 2014
Platform side plate of the affected wheelchair lifts may crack
12V-263 Jun 4, 2012
Over time, and with frequent use, the roll stop latches on the wheelchair lift’s outer barrier may become bent or misaligned
10V-109 Mar 18, 2010
Diamond coach has notified nhtsa about a defect in certain model year 2007-2009 vip coaches fitted with ricon public use lifts manufactured…
10V-106 Mar 17, 2010
Diamond coach has notified nhtsa about a defect in certain model year 2009 vip model coaches manufactured between may 1 and december 1, 2009,…