Campaign 26V-296

Retractors may not lock, preventing the wheelchair from being properly secured

Defect summary

Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

Source: NHTSA ODI recalls file, campaign 26V296000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about adaptive equipment on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 26V-296
Make	Model	Model years	Complaints on this component
Chrysler	Pacifica	2023 to 2026	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

25V-759 Oct 30, 2025
Retractors may not lock, preventing the wheelchair from being properly secured
24E-017 Feb 15, 2024
Outer barrier may deploy unexpectedly
23E-014 Feb 13, 2023
Child restraint lower anchors may have been manufactured with improper welds
12E-002 Feb 3, 2012
On october 8, 2012, braun filed an amended defect information report to include model year 2008 through 2011 braun-modified ford e-350 paratransit…
06E-094 Nov 7, 2006
Certain braun wheelchair lifts, models nl, ncl, nvl, manufactured between july 6, 2005, and july 19, 2006