THE OUTSIDE LATCH OF THE TRIMARK REAR DOORS DOES NOT WORK IN UNISON WITH THE STRIKER, CAUSING THE RODS OF THE DOORS TO BIND. THIS BINDING CAUSED THE STRIKER PADDLE TO BREAK, AND THE DOORS TO NOT COMPLETELY LATCH SHUT.
THE LACK OF SECURE DOOR LATCHING IN THE REAR DOOR INCREASES THE POSSIBILITY OF INJURY TO PASSENGERS RIDING IN THE REAR OF THE AMBULANCE.
REPLACE THE TRIMARK LATCH WITH A DIFFERENT DESIGN LATCH.
SYSTEM: STRUCTURE; DOOR ASSEMBLY.VEHICLE DESCRIPTION: FORD AND FREIGHTLINER CHASSIS CONVERTED INTO AMBULANCES.NOTES: ALL AMBULANCES HAVE BEEN REPAIRED BY MEDTEC.IF YOUR VEHICLE IS PRESENTED TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND THE REMEDY IS NOT PROVIDED WITHIN A REASONABLE TIME AND FREE OF CHARGE OR THE REMEDY DOES NOT CORRECT THE DEFECT OR NONCOMPLIANCE, PLEASE CONTACT MEDTEC SERVICE CENTER AT 1-219-534-2631. ALSO, CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.