WHEN INSTALLED IN THE VEHICLES, A TIE WRAP IS USED TO GUIDE THE CRUISE CONTROL CABLE IN THE ENGINE COMPARTMENT. SOME TIE WRAPS HAVE BEEN INSTALLED WITH A LARGE LOOP OPENING IMPROPERLY GUIDING THE CABLE WHICH COULD PREVENT THE THROTTLE FROM RETURNING TO ITS FULL IDLE POSITION.
THE ENGINE SPEED MAY NOT RETURN TO IDLE INCREASING THEPOTENTIAL FOR A VEHICLE COLLISION.
DEALERS WILL REMOVE THE CRUISE CONTROL TIE WRAP AND INSTALL A NEWLY DESIGNED GUIDE.
VEHICLE DESCRIPTION:AFTERMARKET CRUISE CONTROL UNITS USED ON VOLKSWAGEN JETTA AND GOLF VEHICLES.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME, SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.