Recall Explorer

Every campaign, searchable

Search by campaign number, manufacturer, model or the words in a defect summary. Every row links back to the NHTSA filing it came from.

Quick filters

Your filtersKept as you move between pagesClear all

Manufacturer or make

Model

Model years from

Vehicle type

Component

Filed from

Complaint text

346 campaigns match (all years, Mercedes-Benz)

Download CSV

Matching campaigns by monthAug 2024 to Jul 2026

Aug 2024Feb 2025Aug 2025Feb 2026Jul

Peak month5September 2024

20V-068

Feb 7, 2020

Mercedes-Benz

Electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location

Communication

239

Part replacement

20V-047

Jan 28, 2020

Mercedes-Benz

Wiring harness for the automatic transmission may not be properly secured, allowing it to chafe against the drive shaft and possibly cause an…

Electrical system

Part replacement

20V-046

Jan 28, 2020

Mercedes-Benz

In certain operating conditions, the rearview camera software may cause a delay in displaying the rearview camera image

Back-over prevention

Software update

20V-048

Jan 27, 2020

Mercedes-Benz

Oil feed line to the turbocharger may leak

Engine and cooling

2,518

Part replacement

19V-915

Dec 20, 2019

Mercedes-Benz

These vehicles may be equipped with front brake components (brake discs, calipers, and pads) with different dimensions than specified for the vehicle

Brakes

Part replacement

19V-914

Dec 20, 2019

Mercedes-Benz

Passenger side sun visor may have incorrect air bag warning labels, written in a foreign language

Equipment

10,041

Part replacement

19V-892

Dec 16, 2019

Mercedes-Benz

Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag

Airbags

129

Part replacement

19V-868

Dec 6, 2019

Mercedes-Benz

Incorrect driver air bag and software version may have been installed

Airbags

Software update

19V-867

Dec 6, 2019

Mercedes-Benz

Third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the…

Seats

Part replacement

19V-822

Nov 18, 2019

Mercedes-Benz

Electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist

Steering

Part replacement

Campaign 20V-068

Electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location

Manufacturer: Mercedes-Benz
Filed: February 7, 2020
Component: Communication
Vehicles affected: 239
Remedy: Part replacement
Recall type: Vehicle

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

Affected models

Mercedes-Benz AMG C43 2020 Mercedes-Benz AMG C63 S 2020 Mercedes-Benz AMG CLS53 2020 Mercedes-Benz AMG E53 2020 Mercedes-Benz AMG GLC63 2020 Mercedes-Benz AMG GT63 2020 Mercedes-Benz AMG GT63S 2020 Mercedes-Benz C 300 2020and 3 more

View NHTSA filingOpen campaign page