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1 campaign match (filed in 2023, Mitsubishi)

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Matching campaigns by monthJan 2023 to Dec 2023

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Peak month1June 2023

23V-345

Jun 6

Mitsubishi

Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display

Back-over prevention

89,907

Software update

Campaign 23V-345

Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display

Manufacturer: Mitsubishi
Filed: June 6, 2023
Component: Back-over prevention
Vehicles affected: 89,907
Remedy: Software update
Recall type: Vehicle

Defect summary

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy

Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.

Affected models

Mitsubishi Outlander 2022 to 2023 Mitsubishi Outlander PHEV 2023

View NHTSA filingOpen campaign page