Model year

2017 Airstream Basecamp

Trailer, Not Applicable, built in United States. Owner complaints on file from Nov 3, 2017 to May 28, 2023.

Recall campaigns covering this model year55,437 vehicles or units across those campaigns
Owner complaints31.5 times the median 2017 trailer
Severity index0.02017 trailers average 7.3
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2017 Airstream Basecamp peaked in 2017, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120171201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2017 Airstream Basecamp name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
2
Electrical system
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2017 Airstream Basecamp

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Airstream Basecamp
CampaignFiledSubjectComponentVehiclesRemedy
22V-932Dec 15, 2022Adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frameEquipment1,992Part replacement
21V-195Mar 19, 2021Mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailerEquipment1,509Part replacement
20V-349Jun 12, 2020Adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is movingVisibility and wipers732Part replacement
19V-397May 24, 2019Tire Placard is lacking the trailer's spare tire informationEquipment911Label or owner notice
17V-155Mar 9, 2017When the trailer is heavily loaded, the axle travel may allow the tires on these vehicles to contact the plastic liner of the wheel well or…Suspension293Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Airstream Basecamp

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed May 28, 2023Failure May 28, 2023Brighton, MIElectrical system

    The positive wire attaching to the outside of the battery box shorted against the mounting bolt, creating burn marks on the wire, the nut, the bolt and the insulator. This was discovered during an upgrade. It was hidden from sight by the side of the battery box and appears to have come from the factory this way. It appears that the wire spun during installation, creating a short.

    NHTSA complaint 11524213
  2. Filed Mar 11, 2022Failure Mar 8, 2022Bremerton, WABody, Visibility/wiper

    The passenger side window that is part of the door started to come off. I was able to catch it coming loose in time to prevent it from coming completely loose. A Google search reveals that this is not an uncommon occurrence with the airstream basecamp models. There are several reports online from previous owners. We were lucky that the window didn’t come off during transit! I’ve called airstream dealer in Seattle several times but customer service won’t return my calls.

    NHTSA complaint 11456354
  3. Filed Nov 3, 2017Failure Oct 21, 2017300 milesEnglewood, FLBody, Unknown or other

    SIDE DOOR GLAZING BLEW OFF TRAILER ON I-75 FLORIDA. VEHICLE AND TRAILER SPEED AT 70 MPH ON INTERSTATE HIGHWAY. THE VIN HAS NO INFO. NO NONE REASON FOR FAILURE. *DT *TP

    NHTSA complaint 11042958
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

17 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 1STMON042052822 May 28, 2022 · Service Bulletin/Repair Instructions
    This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.
  • 1STMON041042822 Apr 28, 2022 · Service Bulletin/Repair Instructions
    This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
  • 1STMON037102820 Oct 28, 2020 · Service Bulletin/Repair Instructions
    This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
  • 1STTTN01192820 Sep 1, 2020 · Service Bulletin/Repair Instructions
    This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 202…
  • 1STMON03692820 Sep 28, 2020 · Service Bulletin/Repair Instructions
    This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 202…
  • 1STMON035042820 Aug 28, 2020 · Service Bulletin/Repair Instructions
    This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
  • 1STTTN0100528202 May 28, 2020 · Service Bulletin/Repair Instructions
    This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the f…
  • 1STMON034042820 Apr 28, 2020 · Service Bulletin/Repair Instructions
    The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on disinfecting an RV.
  • 1STMON03332820 Mar 27, 2020 · Service Bulletin/Repair Instructions
    This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
  • 1STMON0322282020 Feb 28, 2020 · Service Bulletin/Repair Instructions
    This newsletter discusses how to prepare your RV for the upcoming camping season. Points discussed are airing out the unit. Examining and lubricating window, door, and vent seals. Examining, removing and resealing any areas with gaps, or cracks in the old s…
  • 1STMON0319282019 Sep 30, 2019 · Service Bulletin/Repair Instructions
    The communication explains the steps necessary to properly winterize and store your RV in colder climates.
  • 1STMON030042919 Apr 29, 2019 · Service Bulletin/Repair Instructions
    This issue discusses European cabinet door hinges, and how to maintain them. The second item asks the reader to provide feedback in regard to the International Rally what parts they would like to see available for purchase at the rally.
  • 1STPDN003042819 Apr 29, 2019 · Service Bulletin/Repair Instructions
    This submission of the Parts Department newsletter provides the following information: - A cheat sheet for ordering wrap protectors. - The top ten dealers for parts orders. - A heads-up in regard to shipping cut-off times in regard to parts orders. …
  • 1ST-TSB172-08282 Aug 22, 2017 · Service Bulletin/Repair Instructions
    It has come to our attention that there is an opportunity for the refrigerator in certain 2017 and 2018 Basecamps to cool inadequately in extreme higher temperatures.
  • 1ST-TSB171-08282 May 5, 2017 · Service Bulletin/Repair Instructions
    There is an opportunity for excess water to leak into the Basecamp refrigerator compartment through the exterior, vented refrigerator access door.
  • 1ST-TSB169-1228 Dec 21, 2016 · Service Bulletin/Repair Instructions
    DISCUSSES: POSSIBLE DAMAGE TO THE FRESH WATER TANK AND WILL NEED TO BE CHECKED FOR LEAKS.
  • 1ST-TSB168-1228 Dec 21, 2016 · Service Bulletin/Repair Instructions
    DISCUSSES: COMPLETING A CHECKLIST TO VERIFY ITEMS TO BE CORRECT ON A VEHICLE THAT THAT HAS SEVERAL VARIATIONS OF PRODUCTION VEHICLES RELEASED, AND TO MAKE SURE THE UNITS ARE UP TO PRODUCTION STANDARDS.
Source: NHTSA manufacturer communications files.