AutoStatsIQ
Data through Oct 2026
Model year

2021 Altec Aerial Device Jems Hybrid

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (0)Bulletins (5)
Recall campaigns covering this model year1180 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Altec Aerial Device Jems Hybrid by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 Altec Aerial Device Jems Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Altec Aerial Device Jems Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
24V-483Jun 27, 2024Inadequate clearance between the A/C hoses and the engine exhaust manifold may result in the hoses overheatingEquipment180Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2021 Altec Aerial Device Jems Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    5 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • SIL 3054 Jul 13, 2023 · Service Bulletin/Repair Instructions
      Altec has learned that certain units built with a Jobsite Energy Management System (JEMS) S/SE/LE from October 2020 to May 17, 2023, may fail to charge or operate properly, particularly when the battery is cold. Altec has developed a firmware update to reso…
    • SIL 3041 Mar 16, 2023 · Service Bulletin/Repair Instructions
      Altec has learned that when the coolant-style oil heater on certain AH75B/85B100B aerial devices built from April 2021 to August 2022 is active, the operator has to turn off the engine in order to disengage the power take-off (PTO). Replacement of a wiring …
    • 074900856 Jan 6, 2023 · Service Bulletin/Repair Instructions
      Altec used telematics data to identify JEMS in the field with batteries approaching critical discharge. After the min cell voltage becomes less than 3000mV the battery is no longer rechargeable in the field. To avoid costly battery replacement and decrease …
    • SIL 848 Apr 13, 2022 · Service Bulletin/Repair Instructions
      Altec has learned that the engine on certain AT35/37/40G and AT37/41/48 ME/PE aerial devices built from August 2020 to August 2021 on Ford F-450/F550/F-600 gas engine chassis equipped with a JEMS S/SE hybrid system could not enter idle mitigation system (IM…
    • PUN 2021B Jun 30, 2021 · Service Bulletin/Repair Instructions
      The system firmware on the Altec Jobsite Energy Management System (JEMS) S/SE/LE built from 2020 to 2021 is being updated to improve the performance of the telematics system. This update does not affect the operation of the JEMS system. This update can be c…
    Source: NHTSA manufacturer communications files.
    About service bulletins