Model year

2011 Altec Aerial Device

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year1233k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2011 Altec Aerial Device by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

12 recall campaigns cover the 2011 Altec Aerial Device

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2011 Altec Aerial Device
CampaignFiledSubjectComponentVehiclesRemedy
24V-015Jan 11, 2024Cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuitElectrical system437Repair or modification
21V-736Sep 23, 2021Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to breakEquipment2,115Repair or modification
21V-409Jun 1, 2021Lower and upper boom raise spools can shift after releasing the joystick or control interlockEquipment1,977Part replacement
19V-483Jun 21, 2019Accessories utilizing chassis air supply may be missing pressure protection valvesBrakes957Repair or modification
18V-552Aug 22, 2018Platform mounting holes may fail, causing the platform to move unexpectedlyStructure530Repair or modification
18V-110Feb 14, 2018Platform leveling yoke may fail, possibly causing an occupant to fall from the platformEquipment18,000Part replacement
17V-560Sep 11, 2017Jib mast on these vehicles may bend under loadEquipment143Part replacement
15V-473Jul 28, 2015Affected aerial devices outrigger interlock control system may not detect proper deployment of the outriggers, allowing for instability of the boomEquipment2,514Part replacement
15V-096Feb 19, 2015In the affected aerial devices, the cylinder base end lug casting may develop cracksEquipment3,889Part replacement
14V-745Nov 21, 2014Affected aerial devices may have an improperly set hydraulic pressure transducer which relieves excessive backpressure in the hydraulic tank circuitEquipment1,907Part replacement
14V-503Aug 15, 2014Specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heatElectrical system51Part replacement
11V-386Jul 28, 2011Power source may have been connected to the wrong side (post) of the fuse leaving the battery hot cable unprotected without a fuseElectrical system63Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2011 Altec Aerial Device

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    10 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • SIL-3143 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory …
    • SIL 3068 Jun 28, 2023 · Service Bulletin/Repair Instructions
      Altec has learned that certain digger derricks and aerial devices of various models built from January 2010 to January 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinch point. Altec ha…
    • SIL-3052 Apr 28, 2023 · Service Bulletin/Repair Instructions
      Altec has learned that the hydraulic ball valve on the hydraulic reservoir return line of certain L42/45 M/P units built from February 2002 to November 2019 might not get returned to the open position after being turned to the closed position for maintenanc…
    • PA713 Oct 5, 2022 · Service Bulletin/Repair Instructions
      Product advisory posted on our web site to inform owners, user, & operators that the new ANSI A92.2-2021 standard has taken effect and they must review. The standard has changed some of the responsibilities of the parties who use or operate vehicle mounted…
    • CSR-3012 Aug 4, 2022 · Service Bulletin/Repair Instructions
      Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. In certain 2011 through 2013 and …
    • SIL 852 Apr 27, 2022 · Service Bulletin/Repair Instructions
      Altec has learned that the electrohydraulic outrigger/tools control valve on AA755L and A-series aerial devices and DLB, DMB, and D2/3/4000B series digger derricks could have the potential to produce a very small amount of flow into the lower tools circuit …
    • SIL 783 Jan 29, 2021 · Service Bulletin/Repair Instructions
      Structural cracking has been observed where the primary leveling cylinder mounting pin is welded to the lower boom side plate on LS 40/45/55 aerial devices. Failure of this connection could disable the hydraulic platform leveling system. Altec has developed…
    • SIL 782 Jan 29, 2021 · Service Bulletin/Repair Instructions
      There may be inadequate weld fusion between the boom extension cylinder rod and rod end on the affected units. This can lead to failure of the weld. Altec has developed a process to have the cylinder rod end attachment repaired by the cylinder manufacturer.…
    • SIL 764 Jan 15, 2021 · Service Bulletin/Repair Instructions
      Altec has discovered that the protective fabric hose sock in the upper boom hose carrier on the affected units can become unsecured and slip out of place. This can expose the fiber optic lines to damage, resulting in intermittent operation or failure of the…
    • PUN 2020B Apr 10, 2020 · Service Bulletin/Repair Instructions
      Product Update Notice 2020B reminded customers that they may be unable to store necessary equipment in the body of the cutaway van without exceeding the rear axle capacity. For customers who are not satisfied with the remaining capacity of your vehicle, th…
    Source: NHTSA manufacturer communications files.