Complaints about the 2003 AM General H2 peaked in 2003, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Sep 23, 2003 to Sep 23, 2003.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
THERE IS A PROBLEM WITH THE INTERACTION BETWEEN THE CRUISE CONTROL AND TRANSMISSION. WHEN TRAVELLING ON THE HIGHWAY AT 70 MPH AND GOING OVER A SMALL RISE (OVERPASS), SOMETIMES THE TRANSMISSION DOES NOT UNLOCK THE TORQUE CONVERTER FOR NECESSARY POWER TO MAINTAIN VEHICLE SPEED. WHEN THIS HAPPENS, THE TRANSMISSION DIRECTLY DOWNSHIFTS (WITHOUT FIRST UNLOCKING THE TORQUE CONVERTER). THIS CAUSES A VIOLENT SURGE IN VEHICLE SPEED OVER THE SET CRUISE CONTROL SPEED, AND THEN A DROP OF THE THROTTLE AND UPSHIFT, ALLOWING THE VEHICLE TO SLOW AGAIN. THESE TWO LURCHES MIGHT CAUSE SOME DRIVERS TO LOOSE CONTROL OF THE VEHICLE. WHEN DRIVING THE VEHICLE OVER THE SAME COURSE WITHOUT THE CRUISE CONTROL, BUT MAINTAINING THE SAME SPEED MANUALLY WITH NECESSARY THROTTLE MOVEMENTS, THE TRANSMISSION PROPERLY UNLOCKS THE TORQUE CONVERTER AND THE PROBLEM DOES NOT OCCUR. HAVE WORKED WITH THE DEALER AND GM ON THIS, AND IT SEEMS THAT NEW SOFTWARE IS NEEDED IN THE VEHICLE CONTROL SYSTEMS. THEY WILL NOT GIVE ANY TIME FRAME TO FIX THE VEHICLE.
NHTSA complaint 10039346DRIVERS SIDE MIRROR HEAD IS TOO LOOSE ON SWIVEL BASE, SO IT VIBRATES CONSTANTLY IN THE WIND OVER APPROX 40 MPH. THIS CONDITION IS SINCE NEW. THIS MAKES THE MIRROR UNUSABLE AS THE IMAGE IS BLURRED BEYOND RECOGNITION. MY DEALER REPLACED ONE MIRROR - SAME PROBLEM. MY DEALER DEMONSTRATED TO MY SATISFACTION THAT ALL OF THE VEHICLES HAVE THE SAME DEFECT. THIS AFFECTS MY SAFETY WHILE DRIVING AS I CANNOT PROPERLY TELL IF THERE IS TRAFFIC APPROACHING ON MY LEFT.
NHTSA complaint 10039344Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.