Complaints over time
Complaints about the 2024 ATC RM900 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 ATC RM900
Trailer, Not Applicable, built in United States. Owner complaints on file from Sep 19, 2026 to Sep 19, 2026.
Recall campaigns covering this model year1650 vehicles or units across those campaigns
Owner complaints1Close to the median 2024 trailer
Severity index0.02024 trailers average 10.7
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2024 ATC RM900 name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2024 ATC RM900
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-535 | Aug 21, 2025 | Software error may cause the radio and speakers to overheat | Equipment | 650 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 ATC RM900
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 19, 2026Failure Sep 18, 2026North Smithfield, RIStructure, Trailer hitches
During driving and towing the trailer under proper weight, the receiver assembly (the bolts that hold down the hitch receiver) came apart (snapped) out of the frame assembly of the trailer. This trailer is a 2025 ATC and remains under warranty. We were under weight with correct tongue weight. Upon review, the aluminum structure that held the receiver assembly onto the frame was not engineer correctly and comes apart. It is not designed for the weight in which the trailer is designed to take. This caused the hitch receiver to loosen while driver and the trailer became free of the hitch and was held only by the electrical connections. This is a significant safety issue. We contacted the selling dealer who indicated that this just happened to him (Seperately ) and he knows of several other people. I attempted to make contact with the manufacturer's representative who has not been attentive to this matter and moreover fails to understand the potential life threatening situation this could be by a trailer coming apart from its receiver.
NHTSA complaint 11765522
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.