Complaints over time
Complaints about the 2019 Audi A3 Etron peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Audi A3 Etron
Body and fuel not decoded. Owner complaints on file from Apr 19, 2021 to Apr 19, 2021.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2019 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2019 Audi A3 Etron name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2019 Audi A3 Etron
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Audi A3 Etron
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 19, 2021Failure Apr 1, 20215,500 milesDouble Springs, ALAir bags, Suspension
SUSPENSION FAILURE DUE TO "MICE" DAMAGE. CAUSES VEHICLE TO LOSE AIR IN SUSPENSION AIR BAGS. CAR HANDLES AND RIDES POORLY. POTENTIAL CRASH HAZARD. "SOY" WIRING /AIRLINES SHOULD NOT BE USED FOR SAFETY CRITICAL COMPONENTS. POOR SEALING OF COMPARTMENT WHERE SAFETY CRITICAL HARDWARE IS LOCATED.
NHTSA complaint 11412793
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
74 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- A9424792063739_2 Apr 12, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information when the headlights do not turn off during daylight hours. - 44134220225637 Feb 18, 2013 · Service Bulletin/Repair Instructions
Steering wheel shimmy, vibration and/or oscillation - AUD4927ENG Jul 10, 2014 · Service Bulletin/Repair Instructions
Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the State of Minnesota. - A0023752066297_3 Oct 9, 2023 · Service Bulletin/Repair Instructions
This bulletin provides details on the VIN-4-PIN program. - A0023742052680_4 Oct 4, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on the additional reporting requirements for safety related inquiries. - A9023182065960_2 Mar 17, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when the virtual cockpit is distorted due a broken screen caused by outside influence. - A442292202256321 May 10, 2022 · Service Bulletin/Repair Instructions
This bulletin provides information regarding vibrations or movement that are felt in the wheel. - A5721852064183_2 Oct 21, 2021 · Service Bulletin/Repair Instructions
This bulletin contains repair instructions for detached outer door seals. - A0021482021205_6 Jun 25, 2021 · Service Bulletin/Repair Instructions
This informational bulletin explains how to order replacement VIN plates, Safety Certification Labels, etc. - A9421392063739_1 Jun 23, 2021 · Service Bulletin/Repair Instructions
This information bulletin explains how the daylights turn on and off. - TechRef2019 Mar 14, 2019 · Service Bulletin/Repair Instructions
2019 Tech Reference - AudiTechRef2019 Mar 20, 2019 · Service Bulletin/Repair Instructions
Pre-Delivery Inspection Technician Reference Document - ELSAallignAudi Apr 30, 2021 · Service Bulletin/Repair Instructions
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discre… - SM 56-2020 Sep 25, 2020 · Service Bulletin/Repair Instructions
This special notice is to inform dealers to return the part numbers listed if they meet the criteria. - 21AUTIRECHAINS Sep 24, 2020 · Service Bulletin/Repair Instructions
Added new graphic to reflect where to find MY 21 information - A9120902060346_1 Aug 3, 2020 · Service Bulletin/Repair Instructions
This bulletin contains instructions for creating a PSS record when the satellite map setting is lost. - A1720062028440_5 Jul 8, 2020 · Service Bulletin/Repair Instructions
This informational bulletin explains when the range display is empty in the on-board computer. - SM 38-2020 Jun 25, 2020 · Service Bulletin/Repair Instructions
This special notice is to inform dealers to return the part number listed and only order the superseded part number going forward. - TT 91 18 06 May 15, 2020 · Service Bulletin/Repair Instructions
Apple car play function. - A0020372059437_1 May 5, 2020 · Service Bulletin/Repair Instructions
The informational bulletin explains why during COVID-19 there is winter-blend fuel during a warmer season and causing some issues. - A6420722047061_2 Apr 9, 2020 · Service Bulletin/Repair Instructions
This bulletin contains a cleaning procedure from leftover residue from suction cups or labels. - 19AUUSMaint0320 Mar 6, 2020 · Service Bulletin/Repair Instructions
Standard Maintenance Section - Added A6 (all models) & A7 (all models) to "Plenum Chamber and water drain valves: Check for Dirt." - 19AUUSMaint0220 Feb 12, 2020 · Service Bulletin/Repair Instructions
OIL CHART SECTION: CHANGED - Castrol Oil to 'Audi approved XXXX-Refer to the Parts Catalog' for all models. - 19AUUSMaint0130 Jan 30, 2020 · Service Bulletin/Repair Instructions
Standard Maintenance Items section: ADDED to Connected box battery '(for Audi Connected Services)' - A9319162057353_1 Dec 20, 2019 · Service Bulletin/Repair Instructions
Problems charging at home and/or after DC charging plug not releasing. - A921924203815111 Dec 20, 2019 · Service Bulletin/Repair Instructions
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct. - 20AUTIRECHAINS Dec 4, 2019 · Service Bulletin/Repair Instructions
New document 2004-2020 A4 allroad, A6 allroad, A8L, R8 Spyder - SM 109-2019 Nov 20, 2019 · Service Bulletin/Repair Instructions
The part numbers listed in the document are to be returned and only the superseded part number going forward - 19AUUSMaint724 Jul 24, 2019 · Service Bulletin/Repair Instructions
OIL CHART SECTION: Changed oil viscosities: 502.00 - Castrol EDGE ® Professional ® 5W-40 and 504.00 / (507.00 Diesel) - Castrol EDGE ® Professional ® 0W-30 LL03 (Updated from 5W-30) TTRS - 19TechReferncDoc Jul 11, 2019 · Service Bulletin/Repair Instructions
A3, A4, A5, Q5, Q7, and TT and TTRS: Vehicle Preparation Section: ADDED: "Set adaption channel to enable CD Ripping using Guided Functions (if equipped with NAV) Set adaptation channel (via Special functions > Service work > 5F-Activating/deactivating sto… - A9119642055338_1 Jun 18, 2019 · Service Bulletin/Repair Instructions
This informational bulletin contains information on when the Adaptive Cruise Assist on DTC C12EBF1 with symptom code 11567120. e-tron quattro - A9419092054161_2 Jun 14, 2019 · Service Bulletin/Repair Instructions
This bulletin contains instructions for adjusting the matrix-design high beams. E-tron quattro - Emailetronbattre Jun 21, 2019 · Service Bulletin/Repair Instructions
Removing the e-tron charger properly. - Email_batt_hand Jun 20, 2019 · Service Bulletin/Repair Instructions
Audi Battery Handling & Logistics Guide - 19AUUSMaint624 Jun 24, 2019 · Service Bulletin/Repair Instructions
Additional Maintenance Items Section: REMOVED: Q3 40 TFSI from "Spark plugs - Replace every 80,000 miles or 6 years whichever occurs first." Also includes 2018 TTRS - A0019212052680_1 Jun 7, 2019 · Service Bulletin/Repair Instructions
This bulletin contains instructions for additional reporting requirements for safety related inquiries (airbag/seatbelts, accidents, fire and overheat damage). 2008-2021A3, 2015-2021A3 Cabrio, 2005-2016 A3 Sportback, 1999-2021 A4, 2010-2021 A4 allroad, 199… - 19AUUSMaint52219 May 22, 2019 · Service Bulletin/Repair Instructions
Standard Maintenance Section: REMOVED: "Charging socket - Check for contamination and damage (Q5 TFSIe only)" and "Q5 45TFSI (2.0T), Q5 TFSIe," from "Connected Box Battery" item. Additional Maintenance Items Section: REMOVED: References to 2.0L, 3.0L & 4.0… - PDITechRep2019A3 Mar 14, 2019 · Service Bulletin/Repair Instructions
VEHICLE PREPARATION SECTION: REMOVED: "Deactivate vehicle transport mode, Set adaption channel to enable CD Ripping using Guided Functions, & Set service reminder" ADDED: "Perform diagnostic work" - A4819782053869_2 May 9, 2019 · Service Bulletin/Repair Instructions
This bulletin contains repair instructions for when DTC B145504 with symptom code 7340800. This document applies to every 2016-2019 Audi Model. - A9319122054882_1 May 1, 2019 · Service Bulletin/Repair Instructions
This informational bulletin states to ignore DTC U111500 when it appears. This bulletin applies to the e-tron quattro - A9119562052296_2 May 1, 2019 · Service Bulletin/Repair Instructions
This informational bulletin states that DTC B153813 can be ignored. - DCe-troncharging May 3, 2019 · Service Bulletin/Repair Instructions
e-tron Charging Letter to Customers explaining that the Audi e-tron may experience an intermittent issue when concluding a high power charging session that prevents the charger handle from being removed from the vehicleâ™s charge port. - DC_e-tronMCOs May 3, 2019 · Service Bulletin/Repair Instructions
The Manufacturerâ™s Certificate of Origin (MCO) for Model Year 2019 Audi e-tron vehicles delivered to customers, in dealer inventories and in port stock, have printed with incorrect shipping weights. - SM 38-2019 Apr 30, 2019 · Service Bulletin/Repair Instructions
The part number listed in the document is to be returned if it meets the criteria provided. This document applies to 2019-2020 e-tron. - AWA 19-01 Apr 15, 2019 · Service Bulletin/Repair Instructions
This communication reminds dealers how to submit warranty claims during the new vehicle launch period for the Audi e-tron. - 19AUUSMaint42319 Apr 23, 2019 · Service Bulletin/Repair Instructions
Standard Maintenance Section: ADDED: "Charging socket - Check for contamination and damage (Q5 TFSIe only)" and "Q5 45TFSI (2.0T), Q5 TFSIe," to "Connected Box Battery" item. Additional Maintenance Items Section: ADDED: New engine displacements to existing… - 19etronCUSTDLVRY Apr 29, 2019 · Service Bulletin/Repair Instructions
Infotainment Section: ADDED: "Review Audi Phone Box Customer Form and ensure Serial Number is listed" This document applies to the 2019 e-tron - 19etronTECHREPRT Apr 29, 2019 · Service Bulletin/Repair Instructions
Vehicle Preparation Section: ADDED: "Verify Audi Phone Box Customer Registration form is present in car and fill out 'Serial Number' field. Check Elsa 'Vehicle Information' Section or location sticker on car. See TSB 2051720 Settings Section: ADDED: "Disa… - A9319112049384_2 Apr 24, 2019 · Service Bulletin/Repair Instructions
This bulletin contains repair instructions for replacing a HV battery. This bulletin also applies to the 2019 and 2020 Audi e-tron quattro. - 19TechReferncDoc Apr 29, 2019 · Service Bulletin/Repair Instructions
A4: Lighting and Windshield Section: REMOVED A5: Lighting and Windshield Section: CHANGED: "Test front washers (and headlight washers if equipped - RS 5 only)" A6: On-Hoist Inspection Section: ADDED: "Remove locking elements on front axle suspension stru… - A0019182054684_1 Apr 12, 2019 · Service Bulletin/Repair Instructions
This bulletin contains the Audi Launch Process instructions. 2019 e-tron - SSP-990993 Feb 11, 2019 · Service Bulletin/Repair Instructions
eSelf-Study Program 990993 The 2019 Audi e-tron Introduction. - SM 11-2019 Feb 5, 2019 · Service Bulletin/Repair Instructions
The part numbers listed in the document is to be returned and only the superseded part number ordered going forward - 2019 e-tron-2019 Feb 13, 2019 · Service Bulletin/Repair Instructions
Removed the Note reference at the beginning of the chart that referenced oil change and air filter change, as it doesn't have either. - 2019 e-tron-2019 Feb 18, 2019 · Service Bulletin/Repair Instructions
e-tron Settings: Added: "Home > Settings > General > Measurement Units > Consumption (electric motor) to mi/kWh, and check to ensure all other units are set to US specs" - A911936 2053916- Feb 7, 2019 · Service Bulletin/Repair Instructions
This informational bulletin contains instructions for when a non-plus sized iPhone heats up while wirelessly charging and the CarPlay screen may appear frozen. - A151933 2053278- Feb 5, 2019 · Service Bulletin/Repair Instructions
This bulletin contains repair instructions for 3.0 and 2.9 TFSI engines that have oil loss around the engine compartment, front end, and underbody. - 2019-20190218 Feb 18, 2019 · Service Bulletin/Repair Instructions
e-tron Settings: Added: "Home > Settings > General > Measurement Units > Consumption (electric motor) to mi/kWh, and check to ensure all other units are set to US specs" - SSP-990993 Feb 11, 2019 · Service Bulletin/Repair Instructions
eSelf-Study Program 990993 The 2019 Audi e-tron Introduction. - 2019 e-tron-2019 Feb 13, 2019 · Service Bulletin/Repair Instructions
Removed the Note reference at the beginning of the chart that referenced oil change and air filter change, as it doesn't have either.
Source: NHTSA manufacturer communications files.