2011 Audi A3

43 complaints on file, page 1 of 3.

1. Filed Mar 29, 2023Failure Mar 22, 2023newburgh, NYElectrical system

   answering questions above: -body control module fuse, possibly engine comopartment fuse box itself -intermittent exterior lighting outages -no dealer / independent service center has inspected -not been inspected by anyone -no warnings, just bulb-out warnings once the issue started longform description: Last week, I was experiencing intermittent light outages on the right side of my car (2011 audi a3 TDI) . It started wednesday 3/22, during my morning commute to work, when I was exiting highway and turned on my right turn signal all the exterior lights on the right side of my car started flickering, and stopped. Same thing happened the next morning, except worse, applying my brakes would disable my right headlight. I stopped driving until the weekend when I drove over to get my car scanned for errors by a buddy of mine who has a diagnostic tool. It pointed to the body control module. With the car on, he gave the body control module fuse a light wiggle, and smoke started pouring out. He turned the car off and took out the fuse, one of the contacts melted into two pieces, and the plastic housing the fuse is full of bubbles. It seems that the engine fuse box for this car is poorly designed, and audi knows this as they've updated the part, but no recall was started. A recall was initiated for a similar issue on Tiguans manufactured around the same time (Recall no. 13V569000). Crazy to think that while I was driving around, there could have been smoke pouring out of my engine compartment fuse box, seems pretty dangerous. And I'm not the only one as people online call this the "infamous audi/vw melted fuse box issue".

   NHTSA complaint 11514484
2. Filed Jul 21, 2021Failure Oct 3, 2020San Francisco, CASteering

   ESP malfunctioned while driving on highway: tires braked several times rapidly on one side without warning, making car difficult to control. Immediately took foot off gas and had to steer out of a small fishtail. At the time I was driving at normal speed, not cornering aggressively or anything, on a smooth dry road. In heavy traffic or on a wet road this could have resulted in a crash. On just a couple occasions shortly before this occurred, while going around corners at highway or near-highway speeds there was a sensation that the steering direction suddenly "slipped" a notch, with a sort of thunk from the tires. At the time I attributed it to unseen road bumps, but after experiencing the more serious failure I realized it was the same asymmetrical braking just on a smaller scale. No warning lights gave any indicator of this dangerous sensor fault. During the most serious incident, the ESP light flickered briefly but that is the only time any lights appeared at all. I would expect this system to "fail safe" by deactivating, rather staying active and risking loss of control. Dealer garage said the problem "might" be the ESP sensor yaw rate sensor (G202) but can't guarantee that will fix it. I found several reports online of others experiencing loss of control due to Audi A3 ESP malfunction: 1) https://www.audi-sport.net/xf/threads/esp-driving-me-nuts.225172/ 2) https://www.audi-sport.net/xf/threads/yaw-sensor-g202-replacement-location.350445/ 3) http://www.vask.org.nz/index.php?topic=41577.0

   NHTSA complaint 11425743
3. Filed Jul 20, 2021Failure Aug 1, 2017San Francisco, CAAir bags

   Airbag warning light came on. Dealer said passenger seat occupancy sensor must be replaced, at cost of $1500-3000 since it's 5 months past my warranty. Numerous Audi models from 2012 onward have a recall for this sensor, but not my 2011 model (yet). Other automakers have extended their warranty for this safety-critical part -- BMW to 15 years, for example. Technicians could not tell me if the sensor error means all airbags are disabled, passenger airbag only is disabled, or passenger airbag is always-on (dangerous for children).

   NHTSA complaint 11425738
4. Filed Jan 5, 2020Failure Jan 3, 202070,000 milesPrestonsburg, KYFuel/propulsion system

   MY SON WAS DRIVING MY 2011 AUDI A3 TDI TO THE GYM AT NIGHT WHEN HE CALLED ME THE CAR WOULD NOT ACCELERATE AND HAD A WARNING LIGHT COME ON. I TOLD HIM TO GOOGLE IT AND HE FOUND OUT IT WAS A GLOW PLUG INDICATOR. I TOLD HIM TO CONTINUE DRIVING IT IN THE LIMP MODE. THE CAR DIED WHILE MOVING AND MY SON WAS ABLE TO COAST INTO A PARKING LOT. THIS COULD OF BEEN A DIFFERENT STORY ON A BUSY INTERSTATE. I HAD TO PICK HIM UP AND HAD THE CAR TOWED IN THE MORNING. TO FIND OUT THIS CAR IS NOTORIOUS FOR CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE AND THAT IS EXACTLY WHAT HAPPENED. WHEN I SAY CATASTROPHIC, METAL IS SHREDDED AND GOES INTO THE INJECTORS AND CONTAMINATES EVERYTHING THAT CARRIES FUEL. IT IS ABOUT A 7K TO 8K REPAIR. I HAVE USED NOTHING BUT LOW SULFUR DIESEL. IT'S RIDICULOUS A RECALL HASN'T BEEN ISSUED TO PREVENT THIS ISSUE. SINCE THIS HAPPENED I HAVE FOUND COMPLAINTS SCATTERED THROUGHOUT THE INTERNET.

   NHTSA complaint 11297247
5. Filed May 31, 2019Failure May 27, 201968,630 milesLaguna Niguel, CAExterior lighting

   INTERMITTENT FAILURE OF EXTERIOR LIGHTS TO INCLUDE HEADLIGHTS, TURN SIGNAL LIGHTS, AND BRAKE LIGHTS DURING DRIVING. THE FIRST OCCURRENCE WAS AT NIGHT. FAULT SEEMS TO BE (ENGINE) TEMPERATURE DEPENDENT (I.E. - DOES NOT SEEM TO OCCUR WHEN ENGINE BAY IS COLD). ISSUE CONTINUED TO OCCUR INTERMITTENTLY FOR SEVERAL DAYS (UNTIL THE PARTS IN THE FOLLOWING DESCRIPTION WERE REPLACED). THE PLASTIC HOUSING FOR A 30 AMPERE FUSE (POSITION F16) IN THE ENGINE COMPARTMENT WAS PARTIALLY MELTING. THE MELTED FUSE RESIDUE WORKED ITSELF INTO THE FUSE BOX TERMINALS (CAUSING DAMAGE OF THE FUSE BOX) AND CAUSING A FAULTY CONNECTION WHICH IN TURN CAUSED THE INTERMITTENT FAILURES OF THE EXTERIOR LIGHTS. I HAVE ATTACHED PICTURES OF THE F16 (POSITION) 30 AMPERE FUSE SHOWING ITS PARTIALLY MELTED PLASTIC BODY AND THE FUSE HOLDER BLOCK (ALSO WITH PARTIALLY MELTED CONTACT POSITION / TERMINAL AREA). UPON FURTHER INVESTIGATION, THE FAULT IS EXACTLY THE SAME AS A CURRENT NHTSA CAMPAIGN ID 13V569000 FOR A VW (A SISTER COMPANY OF AUDI) IN BOTH THE FUSE LOCATION AND ITS AFFECTS. IT'S NOT UNCOMMON FOR VW AND AUDI TO USE SAME PARTS. FAILURE OF EXTERIOR LIGHTS (ESPECIALLY AT NIGHT) IS EXTREMELY HAZARDOUS. INTERNET SEARCH SHOW MULTIPLE OCCURRENCES OF THE SAME ISSUE FOR AUDI A3 (SIMILAR MODEL YEARS). OWNER HAS THE FAULTY PARTS (FOR YOUR INSPECTION IF NEED BE). THANK YOU.

   NHTSA complaint 11217163
6. Filed May 29, 2019Failure May 25, 201975,000 milesLaguna Niguel, CAElectrical system, Exterior lighting

   TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR LIGHTING POWERED OFF INTERMITTENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. IN ADDITION, MULTIPLE ELECTRICAL WARNING INDICATORS ILLUMINATED AND BOTH TURN SIGNALS, BRAKE LIGHTS, AND THE PASSENGER SIDE HEADLIGHT STOPPED WORKING. THE VEHICLE WAS TAKEN TO AUDI OF MISSION VIEJO (LOCATED AT 28451 MARGUERITE PKWY, MISSION VIEJO, CA 92692, (949) 359-4053), WHERE IT WAS DIAGNOSED THAT THE PLASTIC BODY OF FUSE F16 MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

   NHTSA complaint 11210671
7. Filed Feb 4, 2019Failure Feb 1, 2019Westminster, COAir bags

   TL* THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI FLATIRONS (13321 W MIDWAY BLVD, BROOMFIELD, CO 80020, (866) 604-3244) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

   NHTSA complaint 11173905
8. Filed Nov 15, 2018Failure Nov 14, 201856,000 milesKalamazoo, MIAir bags

   TAKATA RECALL. I HAVE RECEIVED NUMEROUS NOTICES FROM AUDI AND THE SECRETARY OF STATE'S OFFICE THAT MY A3 IS RECALLED FOR THE AIRBAG REPLACEMENT. I HAVE BEEN TRYING TO SCHEDULE THIS SINCE JUNE WITH AUDI OF KALAMAZOO, MY LOCAL DEALER. THEY SCHEDULE APPOINTMENTS FOR THIS 6 WEEKS OUT. THEY HAVE TWICE CANCELLED MY APPOINTMENT THE DAY BEFORE THE SERVICE SAYING THAT THEY CAN'T GET THE PARTS. I HAVE BEEN ABLE TO SCHEDULE AN APPOINTMENT WITH ANOTHER DEALER WHO REPORT THAT THEY HAVE NOT HAD SUCH TROUBLE GETTING THE PARTS. AUDI OF KALAMAZOO'S DELAY TACTICS HAVE UNNECESSARILY PUT MY FAMILY AT RISK.

   NHTSA complaint 11151824
9. Filed Oct 16, 2018Failure Oct 10, 2017Ventura, CAAir bags

   TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DCH AUDI OXNARD AT (805) 288-7728 (LOCATED AT 1600 VENTURA BLVD, OXNARD, CA 93036) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

   NHTSA complaint 11140633
10. Filed Oct 15, 2018Failure Feb 1, 2018Gilroy, CAAir bags

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI STEVENS CREEK (3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117, (408) 244-5400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    NHTSA complaint 11140307
11. Filed Oct 15, 2018Failure Oct 14, 2018SAN Francisco, CAAir bags

    AUDI REFUSES TO REPLACE CITING LACK OF PARTS YET KEEPS SENDING ME NOTICES TO REPLACE. THIS IS WASTING A LOT OF TIME FOR BOTH PARTIES.

    NHTSA complaint 11140271
12. Filed Aug 1, 2018Failure Jan 30, 2018Studio City, CAAir bags

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEYES AUDI (5239 VAN NUYS BLVD, LOS ANGELES, CA, (818) 528-5931) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS

    NHTSA complaint 11115229
13. Filed Nov 15, 2017Failure Dec 1, 201681,000 milesAstoria, NYPower train

    VEHICLE DOES NOT SWITCH GEARS PROPERLY. ONCE DRIVE GEAR IS SELECTED THEN THE GEAR INDICATOR FLASHES (EX. THE D FLASHES OR P FLASHES). VEHICLE DOES NOT SWITCH GEARS UNTIL 5500 RPM IS REACHED. AND VEHICLE DOES NOT ENGAGE R GEAR ONCE CAR HAS BEEN IN DRIVE. HAVE TO TURN VEHICLE OFF AND BACK ON TO GET TO R. VEHICLE IS PRETTY MUCH NOT DRIVABLE IN CURRENT CONDITION AS IT NEEDS TO BE SHUT OFF AND TURNED ONE MULTIPLE TIMES JUST TO PARK THE CAR. SOMETIMES BEHAVES NORMALLY FOR SHORT BURSTS.

    NHTSA complaint 11046384
14. Filed Jul 5, 2017Failure Jul 5, 2017Arlington, VAAir bags

    TAKATA RECALL. THE RECALL ON THIS AIRBAG ISSUED IN FEB 2016 AND I AM STILL BEING TOLD THAT THERE IS NO REMEDY AVAILABLE. NOTHING HAS HAPPENED YET, BUT I AM APPARENTLY DRIVING AROUND WITH AN AIRBAG THAT IS KNOWN TO BE HAZARDOUS.

    NHTSA complaint 11003027
15. Filed Apr 26, 2017Failure Apr 26, 2017Prescott, AZAir bags

    UNABLE TO TRADE IN VEHICLE WITH DEALER. STATES ONLY VALUED AT $2500; $5000 LESS THAN ACTUAL TRADE IN VALUE. UNACCEPTABLE THAT AUDI DOES NOT STAND BY MISTAKE.

    NHTSA complaint 10980969
16. Filed Mar 18, 2017Failure Jul 19, 2016110,000 milesCharleston, SCAir bags

    TAKATA RECALL: AUDI HAS BEEN UNABLE TO PROVIDE ANY INFORMATION AS TO WHEN THE TAKATA AIRBAG INFLATOR(S) WILL BE REPLACED. IT HAS BEEN APPROXIMATELY ONE YEAR, AND WE HAVE KEPT THE CAR GARAGED FOR FEAR OF SEVERE INJURY OR DEATH IN THE EVENT OF AN ACCIDENT. AUDI HAS OFFERED NO INFORMATION THE STATUS OF THE RECALL, NO LOANER VEHICLE/RENTAL VEHICLE, AND APPEARS TO HAVE NO PLAN IN PLACE FOR REPLACEMENT OF THE AFFECTED AIRBAG INFLATOR(S).

    NHTSA complaint 10966635
17. Filed Mar 6, 2017Failure Mar 4, 201739,000 milesValley Village, CAAir bags

    I RECEIVED A LETTER AND EMAIL FROM MY DEALERSHIP AROUND THE BEGINNING OF FEBRUARY INFORMING ME THAT MY CAR HAD A DEFECTIVE TAKATA DRIVER SIDE AIRBAG AND TO COME IN AND TALK TO SOMEONE REGARDING MY OPTIONS. I SCHEDULED AN APPT WITH MY DEALERSHIP FOR FEBRUARY 25, 2017 AND MET WITH SARSI KAZIMI, SALES MANAGER, AT KEYES AUDI AT 5239 VAN NUYS BLVD, VAN NUYS, CA 91401. SARSI CONFIRMED THAT THERE IS NOT A REMEDY AVAILABLE AT THIS TIME, AND TRIED TO OFFER ME A TRADE-IN DEAL FOR MY CAR AGAINST ANOTHER AUDI. I CURRENTLY HAVE 1 1/2 YEARS MORE UNTIL FULL PAYOFF OF MY VEHICLE (CAR LOAN THROUGH MY CREDIT UNION, NOT THE DEALERSHIP). I INFORMED SARSI THAT I DIDN'T WANT TO LOCK MYSELF INTO A NEW LOAN FOR ANOTHER 5-7 YRS WHEN MY MINE IS ALMOST PAID OFF. THE FOLLOWING WEEK HE OFFERED ME A NEW LEASE OPTION FOR THE A3 SPORTBACK ETRON, BUT THE PAYMENT WOULD BE HIGHER THAN MY CURRENT MONTHLY PAYMENT AT $399/MO, NOT TO MENTION, I WOULDN'T EVEN OWN THE CAR AT THE END OF THE LEASE. I TRIED TO MEET HIM WITH A REASONABLE OFFER FOR THE LEASE OPTION BUT HE WOULD NOT CONCEDE. I FELT MY OFFER WAS FAIR IN REGARDS TO THE AIRBAG NOT HAVING A REMEDY AT THIS TIME. I DID NOT WANT TO GO LOWER THAN MY CURRENT MONTHLY PAYMENT, SO I TOLD HIM I WAS WILLING TO LEASE A NEW A3 SPORTBACK FOR 3 YEARS, NO MONEY DUE AT SIGNING, 12,000 MILES/YEAR, FULLY LOADED, W/ NOTHING HIGHER THAN $350/MO. AUDI ALREADY HAD A CURRENT OFFER FOR SOMETHING SIMILARLY ADVERTISED. LEASE THE SAME CAR WITH MONTHLY AMOUNT $359 AND APPROXIMATELY $2600 DUE AT SIGNING (SEE ATTACHED). I FIGURED THIS WAS FAIR AND REASONABLE BASED ON COMPARISON TO THEIR CURRENT ADVERTISEMENT. HE CAME BACK WITH THE LOWEST HE COULD POSSIBLE GO WAS NO MONEY DOWN FOR THE STIPPED DOWN VERSION (NO ADDITIONAL "ADD-ONS"), AT $399/MO. HE WAS NOT WILLING TO BUDGE. I TOLD HIM I WAS NOT INTERESTED IN THIS DEAL AND WALKED OUT. PLEASE ADVISE ON HOW I SHOULD PROCEED.

    NHTSA complaint 10958884
18. Filed Mar 1, 2017Failure Mar 1, 2017Norfolk, VAAir bags

    MFTR HAS NOT REPLACED AIRBAG UNDER THIS RECALL

    NHTSA complaint 10957949
19. Filed Feb 15, 2017Failure Apr 9, 201575,000 milesHudson, MAEngine

    COOLANT PUMP- AUDI ACTION CODE-19L2-"THE COOLANT PUMP MAY DEVELOP A SMALL LEAK OVER TIME." MY AUDI SUFFERED A COOLANT LEAK AND HAD TO FIX FOR $1100 IN DIAGNOSIS/REPAIRS. I REPAIRED IT ON MY OWN AND LATER I LEARNED THAT THERE WAS A RECALL FROM AUDI. I NEED TO GET MY REIMBURSEMENT FOR THE MONEY I PUT UP TO FIX COOLANT LEAK.

    NHTSA complaint 10954795
20. Filed Jan 13, 2017Failure Sep 21, 201639,000 milesHouston, TXAir bags

    I PURCHASED THE VEHICLE FROM A DEALER IN HOUSTON, TX ON OCT 3, 2016. PRIOR TO PURCHASE, I SUBMITTED THE NECESSARY DOCUMENTATION AND NOTICE TO US CUSTOMS FOR EXPORT TO CANADA. I ALSO CONTACTED AUDI CANADA TO DETERMINE THAT THERE WERE NO OUTSTANDING RECALLS. THE VENDOR PROVIDED A TEMPORARY PERMIT FROM THE STATE OF TEXAS, WHICH PERMITTED US TO DRIVE THE VEHICLE HOME. WE IMPORTED THE VEHICLE INTO CANADA AT PORT HURON WITH NO COMPLICATIONS ON OCTOBER 21, 2016, PAYING THE REQUIRED DUTY AND HST. SEVERAL DAYS LATER, WE RECEIVED NOTICE FROM RIV THAT THEY COULD NOT ISSUE CLEARANCE, AS A RECALL FOR THE TAKATA AIRBAG REMAINED OUTSTANDING. RIV INDICATED THAT THE VEHICLE MUST COMPLY WITHIN 45 DAYS OR BE RETURNED TO THE US. I ENQUIRED ABOUT RETURNING THE VEHICLE TO THE SELLING DEALER. HOWEVER, AS THE TEXAS TITLE HAS BEEN TRANSFERRED TO MY NAME, THE VEHICLE MUST NOW BE COMPLIANT FOR RESALE IN THE US. I HAVE MADE NUMEROUS INQUIRIES OF AUDI CANADA AND WHILE THEY HAVE ATTEMPTED TO BE HELPFUL, THEY INDICATE THAT NO REPLACEMENT PARTS ARE AVAILABLE AND NO DATE HAS BEEN PROVIDED REGARDING AVAILABILITY OF PARTS. I HAVE ALSO CONTACTED AUDI MISSISSAUGA, (WHO HAVE SERVICED OTHER AUDI VEHICLES FOR US), AS WELL, AS THE ORIGINAL SELLING DEALER IN SAN ANTONIO, TX, TO ASK THEM TO INCLUDE OUR VEHICLE IN THE QUEUE, SHOULD PARTS BECOME AVAILABLE. IN THE MEANTIME, THE VEHICLE SITS IN MY GARAGE, SOMEWHERE IN BUREAUCRATIC NO-MANS-LAND. WHILE I WOULD PREFER TO HAVE THE RECALL COMPLETED, I AM NOT CONCERNED ABOUT DRIVING THE VEHICLE AND ACCEPT THAT RESPONSIBILITY. ARE YOU AWARE OF OTHER OWNERS WHO HAVE HAD SIMILAR EXPERIENCE AND HAVE THEY BEEN ABLE TO RESOLVE THE ISSUE? OR, CAN YOU SUGGEST AN ALTERNATE COURSE OF ACTION THAT MAY LEAD TO A RESOLUTION?

    NHTSA complaint 10945150