2016 Audi A5

7 complaints on file, page 1 of 1.

1. Filed Jan 18, 2026Failure Jan 15, 2026Orem, UTUnknown or other

   Immediately after taking it home from a dealership, I noticed the MMI system wasn’t turning on. I figured it would fix itself, but it’s been 4 days and nothing has happened. The screen stays black when starting the car. When I reset the MMI by holding the volume knob for 10 seconds, it briefly turns on but shuts itself off right after.

   NHTSA complaint 11711758
2. Filed Aug 7, 2025Failure Aug 3, 2025Naples, FLBody

   On August 3, 2025, my wife and I came home from dinner and I couldn’t get out of the driver’s side door. I took it to Naples Audi where I bought the car and delt with its Assistant Service Manager and Service Advisor. Audi estimated the repair to be over $1,300. I called Audi USA Regional Customer Service and Mike B opened a Case 06968056 for me. He got back to me today, August 7, and said Audi Corporate and Naples Audi will still make me pay $800 to do the repair. I'm submitting this claim because an inoperable door handle is a huge safety problem and liability to any Audi owner. The parts to repair cost $500, which includes a part to connect the interior handle to the door latch that opens the door, and 4 bolts! I found out the interior part of the door handle is made of plastic – unbelievably not metal. Audit Assistant Service Manager told me over time, especially in the southwest Florida heat, the plastic can become brittle and crack off the latch. One would think Audi Engineers would know to use metal versus plastic for this critical part that enable the door to open. Audi should fully cover the cost to fix my car due to “engineering mistake.” The part wasn’t broken based on anything I, or any other consumer, could do to provide service maintenance to keep this plastic part from cracking. This breakdown of the driver’s side door not being able to let me out, is a huge safety problem for anyone driving this car.

   NHTSA complaint 11679117
3. Filed Sep 5, 2024Failure Aug 30, 2024Baltimore, MDElectrical system

   Car went into limp mode and check engine light came on.

   NHTSA complaint 11612873
4. Filed Mar 19, 2024Failure Mar 13, 2024Farmington, IASteering

   Electromechanical steering rack has gone out. Had this completely failed while driving myself and others could be put in serious harm of a collision or crash. There are many online complaints and issues with the audi steering racks. No other warnings then it just went out at the same time it tells you stop driving.

   NHTSA complaint 11578259
5. Filed Aug 31, 2021Failure Jul 9, 2021Plainview, NYEngine, Power train

   The drive chain broke, causing permanent damage to the engine which requires a complete engine replacement. The car was 5 + years old with 38,000 miles on it and well maintained.

   NHTSA complaint 11431232
6. Filed Jul 2, 2019Failure May 29, 201935,000 milesElmont, NJEngine, Power train

   TL* THE CONTACT OWNS A 2016 AUDI A5. WHILE THE CONTACT WAS MAKING A THREE POINT TURN WITH THE SHIFTER IN THE REVERSE POSITION, THE VEHICLE ABRUPTLY ACCELERATED FORWARD AND MOVED APPROXIMATELY 3 TO 5 FEET WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO INDICATED THAT THE VEHICLE LOST POWER AND WOULD NOT PROPERLY ACCELERATE ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. AUDI OF EATONTOWN (95 NJ-36, EATONTOWN, NJ) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

   NHTSA complaint 11228900
7. Filed Sep 18, 2018Failure Jun 1, 2018Chesapeake, VAEngine

   TL* THE CONTACT OWNS A 2016 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CONTACT A LOCAL DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

   NHTSA complaint 11130219