Model year

2025 Audi A5

Hatchback, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Dec 28, 2025 to Aug 19, 2026.

Recall campaigns covering this model year229k vehicles or units across those campaigns
Owner complaints81.6 times the median 2025 hatchback
Severity index0.02025 hatchbacks average 6.8
First 24 months8Complaints in its first two years
Complaints over time

Complaints about the 2025 Audi A5 peaked in 2025, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02468202520267
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

38% of complaints about the 2025 Audi A5 name driver assistance

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Driver assistance
3
Electrical system
2
Structure
2
Back-over prevention
1
Engine and cooling
1
Tires
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2025 Audi A5

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Audi A5
CampaignFiledSubjectComponentVehiclesRemedy
25V-899Dec 19, 2025Automatic locking retractor may fail to engage when a child seat is installed using the seat beltSeat belts27,768Part replacement
25V-638Sep 24, 2025Torsion bar in one or both front seat belt retractors may have been damaged during productionSeat belts1,042Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 Audi A5

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed Aug 19, 2026Failure Feb 16, 2026las vegas, NVAutomatic emergency braking

    Vehicle performs a complete stop in the middle of a drive on the freeway. I loose sight of where I am going due to this sudden break, without knowing the UNKNOWN OF WHAT WILL HAPPEN. The vehicle has been inspected by Audi dealership over four times for this issue, in which they are not resolving this problem and stating nothing has been discovered by the scanner. The only message followed by the immediate breaking is ,"Emergency Assist: Cancelled". I have been denied a buyback two times because it's not considered a "repair". They are not taking my situation and safety concern seriously and I am hopeless.

    NHTSA complaint 11758078
  2. Filed Jul 17, 2026Failure May 15, 2026Los Angeles, CABody, Unknown or other

    I have Autoimmune disorder and extreme inflammation. Simply Google Dissecting Cellulitis of the Scalp to truly understand how much i hate my glass or whatever material roof which after Ceramic Tinting limousine tint the roof my condition has worsen since I got this vehicle last November. I've always had Audis and I need help please!

    NHTSA complaint 11751135
  3. Filed Jul 11, 2026Failure Jul 11, 2026Cumming, GARearview system braking, Electrical system

    The MMI infotainment head unit reboots spontaneously and repeatedly while the vehicle is in operation. The screen freezes, goes black, and restarts, reliably within 7-8 minutes of completing the previous boot. This repeats continuously for the duration of any drive. I have verified this is not related to a connected phone. I tested with three different phones on three different operating systems, and with no phone connected and powered off entirely. The reboot cycle occurs identically in all cases, whenever the vehicle is running. The critical safety failure: if the vehicle is placed in reverse near the time of a reboot, the crash disables all Parking Assist functions. The rear backup camera becomes fully inoperable while the vehicle is actively backing up, and the side cameras are sometimes lost as well. The Parking Assist system, including the backup camera, remains offline until the vehicle is shut off and left sitting for 15 to 30 minutes. There is no warning before this occurs. This means the federally mandated rear visibility system can and does fail without warning during the exact maneuver it exists to make safe. I have video documenting the backup camera being disabled while reversing. The vehicle has been to the dealer for these concerns. A software update was performed per Audi TSB on 3/27/2026 (RO 356075) and did not resolve the issue. The vehicle was diagnosed again 7/1/2026 through 7/9/2026 (RO 361320) and the dealer was unable to duplicate the concerns at that time. The reboot behavior has since become continuous and reproducible.

    NHTSA complaint 11749728
  4. Filed Jun 23, 2026Failure Jun 16, 2026881 milesBakinghollow, NYEngine

    The contact owns a 2025 Audi A5. The contact stated that while driving approximately 45-50 MPH, the vehicle suddenly decelerated without warning to approximately 20 MPH. The contact activated the hazard lights and safely maneuvered the vehicle onto the shoulder of the roadway. The vehicle remained stopped for approximately five minutes before restarting the vehicle. After restarting the vehicle, the vehicle operated normally, and the contact was able to drive to the residence. The contact notified a dealer of the failure, and the vehicle was towed to the dealer for inspection. The dealer found no faults, software issues, or mechanical failures with the vehicle. The contact was unaware if the vehicle was repaired. The contact stated that a certified letter regarding the failure was sent to the President of Audi; however, no response was received. The failure mileage was approximately 881.

    NHTSA complaint 11745863
  5. Filed May 23, 2026Failure Nov 13, 2025Luxemburg, WIAdaptive cruise control, Vehicle speed control

    driving vehicle down the highway with the cruise control on and it will suddenly slam on the brakes. decreasing the speed rapidly almost causing a rear end accident. Has been brought to drealer for repairs 5 times with no results still does it . to;d repair coming in 3rd quater of 2026 vehicle is dangerous to drive appears to be a problem with these cars do not believe ours is a isolated condition. feel vehicle should not be driven on road Does not give any indication that its going to happen or when just does it whenever it wants and occurs quite a bit

    NHTSA complaint 11739743
  6. Filed May 17, 2026Failure May 15, 2026Plattsburgh, NYBody

    Sunroof exploded driving down the road

    NHTSA complaint 11738372
  7. Filed Mar 19, 2026Failure Mar 4, 2026lakeland, FLTires

    Audi A5 Quattro Purchased new 06/2025. Dealer = Audi Lakeland 1215 Griffen Road Lakeland, FL 33805 Phone: (863) 284-0880 Contact = Service Manager Gary Downey Tire = Bridgestone Turanza LS100 235/45R18 98H REO (Extra Load) Run Flat Tire Tire also includes “Enliten” - don’t know if that is part of model name Brought vehicle in to Dealer for first oil change at 9,006 miles on odometer. Dealer inspected tires and reported both front tires were Red/32” and 2 rear tires were yellow at 5/32”. At 9,000 miles, this is obviously grossly premature tread/tire wear. For front tires to be unsafe to drive at fewer than 9,000 miles is unexpected and others need to be made aware of the risk of premature tread/tire wear to avoid dangerous blowouts that could result in accidents and injury. Feel lucky to have brought vehicle in 1,000 miles early for oil change and for Dealer to have detected. Dealer replaced all 4 tires at no cost and tires are being shipped to Bridgestone. I have Dealer service technician video showing tire/tread wear but was unable to download here — perhaps due to length. Happy to forward if you want it.

    NHTSA complaint 11725698
  8. Filed Dec 28, 2025Failure Jun 13, 2025Bossier City, LAElectrical system, Warnings, Adaptive cruise control

    13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service. Tried to get out of vehicle and door could not be opened from inside the vehicle. I had friend come and get me out of vehicle by me pushing on the inside and her pulling the emergency pull. DANGEROUS! Emergency Service could not come to tow vehicle for three days because of being on an Air Force base and no tow companies that Audi contracted with had a realID or a clean criminal record. 16 June, Audi finally finds company to tow vehicle, at that point vehicle had completely died and could not be jump started. Car towed to Audi Service. Car in service for three weeks and I was told it was just a bad battery. I took vehicle with doubts of repair and for the next four months car would pop multiple software errors specifically on driver assist, no sound, dash going completely blank while driving, etc. The next major electrical failure was on 17 Nov, once again car would not start nor could it be jump started by tow company. Car once again towed to Audi on the same day. Car in service until 23 Dec and Audi said it was related to TSB 2079690/4 and they have stated that the KD2 should resolve electrical issue with driver door module constantly running and killing car. One day later, already popping driver assist errors. This car is dangerous and Audi knows that this KD2 is a band-aid on a software system that is unreliable and still has no permanent fix. I fear being stranded on a highway and either being stuck in my vehicle and can't get out or not being able to get in car if I get out to try and open hood to check vehicle, I might not be able to get back in because of electric locks.

    NHTSA complaint 11707324
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

554 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • TSB_2083135_1 Aug 28, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information for new Key User pairing for all PPX vehicles with Audi connect.
  • TSB_2083124_1 Aug 27, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides infomriaont when there are various faults, and no DoIO diagnosis.
  • TSB_2083116_1 Aug 26, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is a parking aid fault when the combustion engine is running, DTC DA0009 is stored.
  • TSB_2083113_1 Aug 26, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when the rear lid does not open or close fully.
  • TSB_2083100_1 Aug 26, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is a steerin fault, terminal 30; DTC U140A00, PR number 1X1 1X0.
  • TSB_2083083_2 Aug 27, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when diagnostic address 0044 (steering) cannot be reached.
  • TSB_2083083_1 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when diagnostic address 0044 (steering) cannot be reached.
  • TSB_2083037_2 Aug 20, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when central locking is not working; DTC B147611 or B147711 in diagnostic address 0009.
  • TSB_2083037_1 Aug 20, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when central locking is not working; DTC B147611 or B147711 in diagnostic address 0009.
  • TSB_2082985_1 Aug 11, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information for various faults and no DOIP diagnosis.
  • TSB_2082976_2 Aug 27, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides general information about the current tpp issues for Audi connect.
  • TSB_2082976_1 Aug 6, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides general information about the current tpp issues for Audi connect.
  • TSB_2082974_1 Aug 7, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiton when the reversible belt tensioners cannot be reached/identified in event memory/SVM error code 8118.
  • TSB_2082948_1 Aug 5, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when the transmission position cannot be selected.
  • TSB_2082943_1 Aug 5, 2026 · Service Bulletin/Repair Instructions
    This Pending Service Solution (PSS) requests that technicans create a record in the PSS Database when the Anti-theft alarm is triggered for no good reason (triggered due to sounder alarm).
  • TSB_2082939_1 Aug 4, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when the engine warning lamp lights up.
  • TSB_2082226_3 Aug 7, 2026 · Service Bulletin/Repair Instructions
    This bulletin is an aid supportin gthe combined softare update 03.11.00/C (28.14.01) KD2*.
  • TSB_2082083_2 Aug 11, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when DTC P00000 / U112100 is stored in diagnostic address 0009.
  • TSB_2081656_2 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when central locking is not working; DTC B147611 or B147711 in diagnostic address 0009.
  • TSB_2081477_5 Aug 26, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides in overview of the combined software update.
  • TSB_2080711_6 Aug 13, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when DTC B200009 Control Module faulty" is present.
  • TSB_2079696_2 Aug 21, 2026 · Service Bulletin/Repair Instructions
    A particularly noticeable factor is the vibration of the air column in a tire. When a tire starts to vibrate because of the road contact, this can lead to cavity resonances inside the tire that are transmitted via the wheel rim and the running gear to the v…
  • TSB_2079245_3 Aug 5, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when the windshield washer does not work.
  • TSB_2078875_3 Aug 4, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is a charging system fault, AC charging not possible - U01E400 / U011100 / C1249F5 in 0019.
  • TSB_2078794_3 Aug 28, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when the digital key cannot be adapted.
  • TSB_2078648_3 Aug 4, 2026 · Service Bulletin/Repair Instructions
    This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
  • TSB_2077331_6 Aug 27, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when Digital Key activation cannot be completed with Audi connect.
  • TSB_2076945_2 Aug 20, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information about leather care and seat repair.
  • TSB_2075120_3 Aug 11, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information about the general approach for brake vibration concerns.
  • TSB_2074843_3 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is a wheel/tire imbalance.
  • TSB_20741717_15 Aug 11, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.
  • TSB_2069904_3 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information for all models regarding brake sounds.
  • TSB_2068999_4 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
  • TSB_2067132_4 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is corrosion on the friction survace of steel brake discs.
  • TSB_2064681_6 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.
  • AVIN4PIN20268019 Aug 19, 2026 · Service Bulletin/Repair Instructions
    Summary of all Vin-4-Pin topics for August Check engine light after charging Rattle noise from sound generator Vehicle sound malfunction warning Oil leak from oil filter drain off valve CEL: P003A00 Turbo Boost control A CEL: P045600 excessive engine vibration
  • TSB_2082613_1 Jul 2, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when DTC B1BF4F3 is stored; control unit for low-voltage power distribution.
  • TSB_2082226_2 Jul 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin is an aid supportin gthe combined softare update 03.11.00/C (28.14.01) KD2*.
  • TSB_2082223_3 Jul 29, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01).
  • TSB_2081912_2 Jul 16, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when one or more electric exterior door handles cannot be reached after the KD2 software update.
  • TSB_2081878_2 Jul 15, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is a high-pitched noise in the interior and from the headlights.
  • TSB_2081477_4 Jul 31, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides in overview of the combined software update.
  • TSB_2081477_3 Jul 2, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides in overview of the combined software update.
  • TSB_2081403_3 Jul 23, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informatoinw hen the driver assist systems and traffice sign recognition is sometimes inoperable; DTC U198C00; U147C00, U194E00.
  • TSB_2080913_5 Jul 20, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when the rear lid does not open or close fully; SW version 0231 on DA 0046.
  • TSB_2080711_4 Jul 23, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when DTC B200009 Control Module faulty" is present.
  • TSB_2079926_3 Jul 2, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when various assist systems not working - software update - cluster 3 - 03.10.00/C (28.13.01) KD2.
  • TSB_2079190_4 Jul 2, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is intervention by emergency assist; PPE/PPC.
  • TSB_2078648_2 Jul 10, 2026 · Service Bulletin/Repair Instructions
    This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
  • TSB_2076135_7 Jul 2, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is intervention by active front assist in PPE/PPC.
  • TSB_2061464_12 Jul 10, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
  • TSB_2082555_2 Jun 29, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiotn when there are functional issues with connect services
  • TSB_2082555_1 Jun 29, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiotn when there are functional issues with connect services
  • TSB_2082501_1 Jun 24, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when Apple CarPlay/Android Auto remains black after using the MMI (PPE/PPC vehicles).
  • TSB_2082460_1 Jun 22, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there are various complaints, DTC B200FFD "internal malfunction" in diagnostic address 0009.
  • TSB_2082389_1 Jun 18, 2026 · Service Bulletin/Repair Instructions
    This bulletin has informaiton when the airbag warning lamp is active, DTC U111A00, diagnostic address 0015.
  • TSB_2082388_1 Jun 12, 2026 · Service Bulletin/Repair Instructions
    This TSB provides informaiton when the start/stop button is sticking or stiff.
  • TSB_2082369_1 Jun 18, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides a software update when the message "Adaptive cruise control/adaptive cruise assist: currently unavailable" is displayed in the instrument cluster.
  • TSB_2082342_1 Jun 10, 2026 · Service Bulletin/Repair Instructions
    This bulletin contains workshop information for various complaints; DTC P060C00 store din Diagnostic address 00C5.
  • TSB_2082335_1 Jun 24, 2026 · Service Bulletin/Repair Instructions
    This Pending Service Solution (PSS) requests that technicians create a record in the PSS database when DTC P01C400 (symptom) 46314 is stored.
Source: NHTSA manufacturer communications files.