2019 Audi A6

114 complaints on file, page 1 of 6.

1. Filed Aug 17, 2026Failure Aug 12, 2026Annandale, VAEngine, Unknown or other

   The factory-installed mechanical water pump module suffered a severe internal seal and housing failure. This allowed pressurized engine coolant to migrate directly into the engine's vacuum control system and vacuum lines, damaging crucial emissions and vacuum tubing. This defect poses a severe safety risk as coolant entering the vacuum grid can cause sudden loss of engine power, erratic braking assist, and localized engine overheating while operating the vehicle at highway speeds.

   NHTSA complaint 11757339
2. Filed Jul 8, 2026Failure May 9, 2026Hopatcong, NJEngine

   My 2019 Audi A6 was diagnosed with catastrophic internal engine failure on May 9, 2026 at Audi of Newton, Newton, NJ, at 93,645 miles. The vehicle required a full engine rebuild performed by REV Auto NJ at a cost of $12,000. The failure involved metal debris found in the engine oil, consistent with the documented EA839 3.0L V6 TFSI rocker arm needle bearing failure or piston skirt failure affecting this engine family. The EA839 engine used in this vehicle has a documented history of design defects: (1) Rocker arm needle bearings in early production engines were undersized and prone to disintegration, releasing metal debris into the oil supply and destroying camshaft lobes, balance shafts, and pistons. Audi silently revised the rocker arm part number three times (06M109417H -> 06M109417L -> 0P2109417), with the final revision featuring bearings twice the size of the originals - evidence of a known design defect. No recall was issued. (2) Audi of America issued a Piston Skirt Limited Warranty Extension in 2025 to 8 years/80,000 miles for EA839 piston failures. Independent engineering analysis by 034Motorsport, backed by laboratory testing, confirms that the EA839 piston design creates failure paths even under stock, unmodified conditions. Audi of America has not issued a safety recall for this engine failure pattern despite multiple documented failures across the A6, A7, A8, S4, S5, SQ5, Q7, and Q8 platforms sharing this engine. The failure mode - metal debris circulating through the lubrication system - poses a risk of sudden, complete engine loss while driving at highway speeds, creating an unreasonable safety risk to vehicle occupants and other motorists. I am requesting that NHTSA investigate the EA839 3.0T engine for a potential safety-related defect and consider whether a recall is warranted across the affected model population. I have incurred $12,000 in repair costs for a defect that evidence strongly suggests is a design flaw, not a maintenance issue.

   NHTSA complaint 11749217
3. Filed Jun 15, 2026Failure Jun 10, 2026Hillsdale, NJEngine

   I recently brought my 2019 A6 to Nyack Audi for an unrelated repair, after performing their complimentary inspection the service advisor told me my water pump was leaking coolant into the vacuum hose system; and the pump, PCV valve, sensors, solenoids and vacuum hose system need to be replaced, costing $6,186. My A6 was out of warranty at that point, so Audi would not pay for the $6,186 in repairs. Engine coolant purportedly leaks into the vacuum system and other electrical components, causing contamination of the vacuum system. Leaking coolant will cause an overheated engine and possible FAILURE of the (EA839)engine and even the turbocharger . Today I did some online research line research and discovered a class action lawsuit involving their 1.8 & 2.0 engine water pumps which failed prematurely for the same reason. A major class-action settlement (Zhao v. Volkswagen Group of America) was approved covering certain 2014–2021 Audi vehicles equipped with 1.8L and 2.0L engines. And now, there is a class action involving the 2.9 & 3.0 V6 engines; “the lawsuit alleges the water pumps are defective in Audi's 2.9-liter and 3.0-liter EA839 V-6s; these engines were available in nearly every Audi model on sale from the 2018 to 2024 model years. The lawsuit—Larr, et al., v. Volkswagen Group of America, Inc., et al. —has been filed in the U.S. District Court for the District of New Jersey”. Apparently, Audi has know about this issue since at least 2018 and done nothing to try and resolve it. Please put the pressure of the federal government on Audi to settle the lawsuit, DO THE RIGHT THING and cover the cost of repairs. Also find a solution to prevent this from happening to other Audi owners. I can’t afford $6,186 for a repair, nor go purchase a different vehicle…..Rock & a hard place. Please help. Thank you .

   NHTSA complaint 11744302
4. Filed May 9, 2026Failure Apr 18, 2026Los Gatos, CAElectrical system

   The central locking / electronic door lock system on my 2019 Audi A6 intermittently malfunctions, sometimes with a long beep sound and an error message appearing on the screen in front of my steering wheel. The affected system is available for inspection upon request. The issue does not happen all the time, but the door sometimes fails to unlock or appears to re-lock while I am trying to open it. In late April 2026, in the morning, I was leaving YogaSource in [XXX] . As I approached my vehicle in the parking lot, an unstable individual was approaching the area near my car. I attempted to enter the vehicle quickly for safety, but the central locking system malfunctioned. As I tried to unlock and open the door, the vehicle appeared to lock again and the door would not open. I was temporarily locked out of the vehicle during a potentially unsafe situation. The door eventually opened only after I pushed the door inward with force, locked and unlocked the vehicle again, and tried the handle again. This created a very concerning safety risk because I could not immediately access my vehicle when I needed to get inside quickly as the individual approached me. The problem has not yet been fully reproduced or confirmed by a dealer to my knowledge. I previously mentioned the central locking issue during service and asked whether there was a recall. I was told there was no recall and that a lock replacement would cost approximately $850. The issue I have been experiencing appears consistent with Audi Technical Service Bulletin XXX/5, which applies to 2019 to 2024 Audi A6 models and describes central locking / door lock concerns and related fault codes. Because the defect is intermittent, it may be difficult to reproduce, but it creates a safety concern because the driver may be unable to access the vehicle when needed. I tolerated this issue for a while now, but now I realize what a big safety concern it really is and I'm surprised that a recall has not been issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

   NHTSA complaint 11736719
5. Filed May 4, 2026Failure May 1, 2019Sea Isle City, NJEngine

   Every single EA839 Audi Engine has piston skirt and cylinder scoring.

   NHTSA complaint 11735503
6. Filed Apr 27, 2026Failure Apr 26, 2026Dublin, CAElectrical system, Unknown or other

   Shortly after purchasing in 2025 I began having occasional issues with the door locks. Eventually the issue would self resolve but now I have experienced at least 2 times in last month being locked inside the vehicle and unable to exit without climbing into the passenger seat. I have not taken it in for repairs yet due to cost concerns but I am worried about this dangerous situation.

   NHTSA complaint 11733922
7. Filed Apr 22, 2026Failure Jul 24, 2025Plano, TXElectrical system, Engine, Service brakes

   Complete shut down of all electrical associated components while driving on highway Loss of power steering loss of braking loss of ability to accelerate transmission failure loss of lane detection, loss of car detection. Diagnosed as , faulty alternator recall repaired and continuation of same electrical failures despite six additional repairs Multiple failures of all electrical components on highway road and side roads

   NHTSA complaint 11732943
8. Filed Feb 2, 2026Failure Jan 8, 2026Alexandria, VAElectrical system

   Incident Summary for NHTSA Complaint Component Involved: Electrical System: Alternator / Charging System Vehicle State: In motion (City street/Highway) Speed at Failure: Approximately [Insert Speed] MPH Narrative Description: The vehicle suffered a catastrophic electrical failure while in motion, resulting in an immediate and total engine stall in live traffic. This failure occurred without sufficient warning to safely maneuver the vehicle to the shoulder, creating an immediate safety hazard and risk of collision. This is a recurring safety defect: Repeat Failure: This is the second time this specific VIN has suffered a mid-traffic alternator failure. An Audi-certified replacement was installed by an authorized dealer (Audi Arlington) in 2022 following an identical incident. That replacement part has now failed. Failure of "Service Action" (27BQ): Despite an active Service Action for this component, the vehicle was not repaired during multiple prior service visits at authorized dealerships. The manufacturer failed to proactively address the defect, leading to this second roadside emergency. Cascading Electrical Instability: This VIN has a documented history of systemic electrical and safety system failures, including a gasket failure that compromised safety electronics and a total fuel system replacement due to sensor failure. The manufacturer (Audi) has classified this sudden loss of power in traffic as "non-critical," despite the clear risk of high-speed collision and physical injury. I am requesting a formal investigation into the recurring failure of the 27BQ component and the adequacy of the manufacturer's current service remedy.

   NHTSA complaint 11715048
9. Filed Jan 21, 2026Failure Jan 21, 2026Gainesville, VAElectrical system, Engine

   My 2019 Audi A6 sedan displays warnings for the Start/Stop system malfunction indicated in Audi's document: "Emissions Service Action Code: 27BQ" [XXX] I'm still waiting to hear if this has been elevated to Recall status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11712442
10. Filed Dec 22, 2025Failure Jul 1, 2025Brookhaven, GABody, Unknown or other

    The rear electronic child safety lock on my 2019 Audi A6 does not function as intended. When activated, the lock does not reliably engage or disengage, allowing the rear door to be opened from the inside when it should be locked. We only began using the child safety lock after having a baby, at which time the malfunction was discovered. This creates a potential child safety risk, as the rear door may be opened from the inside when the child safety lock is expected to prevent this. The vehicle has not been modified, and the issue occurs under normal operating conditions. The dealer inspected the vehicle and advised that the repair would require replacement of the rear door latch/actuator but declined coverage due to the vehicle being out of warranty.

    NHTSA complaint 11706496
11. Filed Aug 21, 2025Failure Aug 9, 2025Austin, TXEngine

    My water pump failed at 49,000 miles. I have been advised by Audi that it is not covered by the extended warranty for some similar cars.

    NHTSA complaint 11682050
12. Filed Jan 16, 2025Failure Jan 6, 2025Houston, TXElectrical system, Engine, Steering

    Yellow battery indicator light came on while driving car in 35 degree weather after a week of sitting in garage (holidays). I pulled over, read the manual and it said this could cause battery light to illuminate. I called the dealership service to ask them, they said possible reason. I decided to drive across city to dealership, 25 minutes away. On HOV lane, red warning lights flashing to pull over then 5 seconds later everything went black. No electrical, no engine, car died. VERY DANGEROUS!! Read later that this has been happening on Audi A6 (& other models) for 2+ years. Towed to dealership and they have had 1.5 weeks and still not fixed.

    NHTSA complaint 11636241
13. Filed Oct 30, 2024Failure Oct 26, 2024Fort Myers, FLTread/belt

    255/40/R20 Tires thread separated Tires were purchased 10/14/2021 At Audi of Fort Myers

    NHTSA complaint 11622820
14. Filed Oct 24, 2024Failure Oct 21, 2024Stone Mountain, GAElectrical system

    Audi is aware of the starter-alternator issue which is documented in Audi's Emissions Service Action Code: 27BQ dated 4/30/24. Audi didn't communicate this to the effective users until October 2024. I personally experienced the defect in my starter-alternator on 10/21/24 and proceeded to have my car repaired.

    NHTSA complaint 11621736
15. Filed Aug 17, 2024Failure Aug 13, 2024Menifee, CAUnknown or other

    The car was purchased in 2019, brand new from Audi dealership. Last service showed a serious issue: REPLACE WATER PUMP VACUUM LINES WITH SOLENOIDS AND VACUUM RESERVOIR. Dealership claims out of warranty and wants to charge $5000. VW settled class action lawsuit with consumers due to faulty water pump, and there is a Technical service bulletin dated 11/21/2023 that states the water pump leaks coolant and needs to be repaired. Consumer should have been made aware that vehicle was at risk of faulty water pump that could have been replaced at time of bulletin issue because it would have been under the 4 year mark.

    NHTSA complaint 11609166
16. Filed Aug 7, 2024Failure May 23, 2023San Francisco, CAVisibility/wiper

    Rearview camera (or various combinations of between 1 and 4 of the surround view cameras -- no rhyme or reason to which camera(s) fail in a given incident) frequently fails and displays a black screen instead of rearward facing view. This happens roughly one of every ten times I start my car, and is resolved only after I turn my car off, lock it, and leave it alone for several minutes. This has been the case since the car was new to me (I am the second owner of the vehicle, having purchased it 8 months and 10k miles after the original owner). This severely compromises rearward visibility and is in direct violation of Federal Motor Vehicle Safety Standard No. 111. Without the mandated backup camera, I am unable to see immediately behind my vehicle, increasing the risk of a collision with a pedestrian, another vehicle, or an animal/other object. The problem has been reproduced by two separate Audi dealers (Audi Marin and Audi Palo Alto), but they have been unable to resolve the issue upon repeated inspection of my vehicle. There are no warning lamps or errors prior to the failure. The only indication of failure is when I shift into reverse and see a black screen. This issue is consistent with other owners' experiences (see [XXX] ) who own vehicles on the same infotainment infrastructure (2019-2020 Audi A6/A7/A8/Q7/Q8). Similarly, it is consistent with the issue underpinning Compliance Recall 91DZ, affecting the same vehicles of the 2021 model year onward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11607013
17. Filed Jul 24, 2024Failure May 25, 2024Gainesville, VAExterior lighting

    Side marker light in headlight stopped working

    NHTSA complaint 11604245
18. Filed May 9, 2024Failure May 2, 2024Katy, TXSteering

    After heavy down pour, the car was driven while the streets were still very wet. The car was driven through a 2 - 3 inch puddle of water that lasted less than 1 second, which caused a splash to the passenger side of the car, (the middle of the street did not have an accumulation of water) and within 30 secs caused the power steering warning light came on. This was not a flooded street, just the normal accumulation of water on the side of a residential curbed street. The steering immediately started to stiffen up and required increased effort to turn the steering wheel. The first warning lamp was yellow and stated that continued driving was still allowed, but after about 3 min the lamp turned red, and the message indicated "Steering malfunction, Do not drive vehicle". This occurred on a street where the speed limit was 30 mph, so safety at that time was not a big issue, but if this had happened on street where increased speed and more turning was required, safety could be a big issue if this happened suddenly. I was able to get the car to a nearby shop within 5 min, and the next day moved the car to the Audi West Houston. Audi has identified the power steering rack as faulty is in the process of replacing the electric power steering rack assembly. This car is a 2019 AUDI A6 with only 41k miles.

    NHTSA complaint 11587892
19. Filed Mar 9, 2024Failure Mar 4, 2024Bessemer, ALElectrical system, Automatic emergency braking, Warnings

    Electrical malfunction warning. Steering wheel got tight. Transmission failure warning. Then the the car began to stop. all types of various warnings were popping up on the heads up display. It is in the process of getting taken to the nearest dealer.

    NHTSA complaint 11576416
20. Filed Feb 22, 2024Failure Feb 21, 2024Sunnyvale, CAElectrical system, Automatic emergency braking, Blind spot detection

    When backing up the car the cameras don't turn on and often times the collision sensors go off randomly. On the highway the emergency brakes go off randomly when a car passes by on the right-hand side of the vehicle.

    NHTSA complaint 11573334