2012 Audi A7

30 complaints on file, page 1 of 2.

1. Filed Oct 12, 2022Failure Sep 14, 2021Montgomery, ALCooling system

   Oil system. A quart of oil has to be added every day. Dealership says its crank case breather. Which the supercharge cause the oil to burn more. Also the antifreeze is burning more because the engine is so hot from the oil burning rapidly. Audi is aware and fails to do anything about this known issue.

   NHTSA complaint 11488899
2. Filed Mar 17, 2022Failure Mar 12, 2022Atlanta, GASteering

   As I was driving with my 4 year old daughter in the vehicle, while making a left turn my vehicle steering wheel locked or seemed to lock on me with no warning, and then the "DO NOT DRIVE VEHICLE" indicator appeared. Thank God I was able to safety steer into a driveway. Inspection is available upon request. The defect of the vehicle could have cause major bodily injuries to me and my daughter and anyone within a few feet of my vehicle. No warning signs appeared at all prior to this incident happening, this malfunction came without notice. Im very concerned with the manufacturing defect and issue on this and many Audi's vehicle that have this same issue and could possible be life threating not only for the driver but anyone. I still get anxiety when thinking of this incident and the panic that happen.

   NHTSA complaint 11457112
3. Filed Feb 14, 2022Failure Dec 19, 2021Matteson, ILAir bags

   Passenger seat airbag light is on .

   NHTSA complaint 11451905
4. Filed Jan 12, 2022Failure Jan 9, 2022Dana Point, CAPower train

   I have seen at least three other complaints with NHTSA on this same item all with different headings. Check engine light comes on at high speeds while highway driving. Pull Engine code and comes back as P2753 - Valve for transmission fluid cooler circuit open. Had to replace coolant control valve for transmission as coolant was leaking into solenoid. Many other reports of this same problem on NHTSA already and mechanic says it is known issue with Audi.

   NHTSA complaint 11447185
5. Filed Jun 26, 2021Failure Jun 1, 2021Austin, TXVehicle speed controlCrash

   As I reported on June 3, I drove my car onto my office parking lot, up- hill, in the afternoon, when suddenly my car raced, without my stepping on the accelerator to make it race, crushed into the first car parked there. That car was pushed into the wheel of the neighboring car, which fortunately was a big and sturdy car. I managed to drive my car into an empty parking space. The owners of the 2 cars that had been hit came out of the office building and we exchanged information. The car that my Audi had hit was not drivable. My Audi was drivable, despite severe damage. It was towed away by CALIBER COLLISION. Never in my life of driving had I experienced a car racing, without my causing to make it race.

   NHTSA complaint 11422447
6. Filed Jun 4, 2021Failure May 30, 202163,000 milesGermantown, TNFuel system, Gasoline

   The contact owns a 2012 Audi A7. The contact stated that after driving from a stop sign into a four-way intersection at approximately 10 mph, the vehicle stalled without warning. Upon inspection, it was discovered that fuel had leaked from the engine compartment and was caused by a detached fuel line due to a failed fuel line coupling. The contact stated that the vehicle was previously repaired under NHTSA campaign number 17V781000 (Fuel System, Gasoline). The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 63,000.

   NHTSA complaint 11419613
7. Filed Jun 3, 2021Failure May 31, 2021Austin, TXVehicle speed controlCrash

   The gas pedal must have been stuck, as the car raced across parking lot, into the first parked car there. that car was pushed into the next car, fortunately a big, sturdy car. and fortunately into the wheel of that next car. Also, fortunately, no people there at that time. I contacted my Audi dealer . they sent truck for pick-up by GUY TOWING LLC, tel.( 737) 333-7334. There were no warning signs before. Also, I had my car at Audi service earlier this year and paid ca. $6000.- for yearly overhaul and several repairs. To my knowledge, so far no inspection by anyone , but by the repair replace that the truck took my car to. Also, the 2 car owners of the cars hit by my car would have reported the incident to my car insurance company.

   NHTSA complaint 11419455
8. Filed Jul 21, 2020Failure Jul 21, 2020Antioch, CAPower train, Suspension, Wheels

   I BOUGHT A 2012 AUDI A7 PRESTIGE FROM CARVANA ONLINE IN DECEMBER 2019, FEW DAYS BEFORE CHRISTMAS. AT THE END OF JANUARY, I'D AN ISSUE WITH MY CAR, WHICH NEEDED IT TO GO TO THE SHOP FOR REPAIRS. AT THE SHOP, I FOUND OUT THAT MY WHEELS WERE STAGGERED AND THAT THE VEHICLE WAS LOWERED THAN ITS ORIGINAL SPECIFICATION AND RECOMMENDATION. I CONTACTED CARVANA AND SILVERROCK, AND A CLAIM WAS INITIATED ON 02/09/2020 AT 1:58PM. I WAS TOLD TO TAKE MY VEHICLE TO A SHOP AND HAVE THEM CONTACT CUSTOMER SERVICE. FEW MONTHS LATER, I NEEDED TO DO OIL CHANGE AND PERIODIC SERVICING AT AUDI CONCORD, AND I WAS TOLD THAT THE WHEELS OF MY VEHICLE IS A HAZARD AND NEEDS TO BE SWITCHED BACK TO MANUFACTURER'S SPECIFICATION. MIND YOU, WHEN I BOUGHT MY CAR FROM CARVANA, THERE WAS NEVER A DISCLOSURE OF THE WHEELS BEEN CHANGED. CARVANA CLAIMS THEY HAVE MECHANICS WHO INSPECT EVERY CAR THEY SELL AND I'M SURE IF THAT IS TRUE, THEY KNEW ABOUT THIS AND JUST DECIDED NOT TO DISCLOSE IT TO ME, SO I COULD GO ON WITH THE VEHICLE PURCHASE. AUDI HAS STATED THAT MY WHEELS COULD FALL OFF, AMONG OTHER RISKS OF DRIVING A STAGGERED WHEEL. MY A7 IS A QUATRO AND EVERYTHING IS A SET OF 4, THAT NEEDS TO MATCH. I'VE A 3-YEAR OLD SON I DRIVE AROUND IN THE BACK SEAT. I'M SURE IF I WASN'T BLACK, THEY WOULD DISCLOSE THE DANGER OF DRIVING AROUND WITH MY FAMILY IN A CAR THE WHEELS COULD FALL OFF AND KILL US ALL. I'VE ALERTED THE DEALERSHIP AND THE WARRANTY COMPANY, AND THEY ARE NOT TRYING TO DO ANYTHING. THEY CLAIM I NEEDED A DIAGNOSIS FROM WHEN I FIRST REPORTED THE ISSUE, EVEN THOUGH I'VE SENT THEM AND UPLOADED A FILE FROM MY SERVICE ADVISOR AT AUDI, AND THE PDF CLEARLY STATES MY CLAIM. THIS IS NOT A NEW PROBLEM. THIS IS SOMETHING THAT STARTED EVEN BEFORE I GOT THE CAR. WHY CAN'T IT BE SIMPLY CORRECTED BACK TO MANUFACTURER'S SPECIFICATION?

   NHTSA complaint 11340679
9. Filed Mar 26, 2020Failure Aug 1, 2019105,000 milesLansing, MIElectrical system, Engine

   WHILE DRIVING MY 2012 AUDI A7 ON THE HIGHWAY, RECEIVED NUMEROUS ERROR MESSAGES WITHOUT WARNING ON THE DASHBOARD. THE CAR BEGAN TO LURCH, STALL, AND DRIVE ERRATICALLY WITH LIMITED DRIVING AND BRAKING CONTROL. SITUATION WAS VERY UNSAFE AND POTENTIALLY LIFE THREATENING. AUDI DEALERSHIP STATED THAT A COOLANT MIGRATION DEFECT OCCURRED. THE COOLANT PUMP VALVE FAILED INTERNALLY AND LEAKED COOLANT ONTO THE WIRING HARNESS. THE COOLANT TRAVELED ALONG THE HARNESS AND DAMAGED OR DESTROYED MULTIPLE ELECTRICAL COMPONENTS INCLUDING THE ECM, TRANSMISSION CONTROL UNIT, AND THE HARNESS / ELECTRICAL CONNECTIONS. AUDI HAS A HISTORY OF COOLANT PUMP DEFECTS AND HAS ACTIVE RECALLS FOR THIS EXACT ISSUE FOR OTHER MODELS. THIS MODEL, THE 2012 A7 SHOULD BE ADDED TO THAT LIST AS IT IS A KNOWN ISSUE AND TECHNICAL SERVICE BULLETINS WERE SENT TO THE DEALERS.

   NHTSA complaint 11319324
10. Filed Mar 26, 2020Failure Mar 1, 2020110,000 milesLansing, MIElectronic stability control (esc), Service brakes, Vehicle speed control

    CAR COMES EQUIPPED WITH AUTOMATIC CRUISE CONTROL AND AUTO-BRAKING. SYSTEMS RECENTLY WERE DISABLED, AND ARE THROWING ERROR. "0161 - VIDEO CABLE FOR IMAGE PROCESSING " UNABLE TO USE CRUISE CONTROL, AND ASSUME THAT AUTO-BRAKING IS DISABLED UNTIL THIS IS RECTIFIED.

    NHTSA complaint 11319321
11. Filed Mar 4, 2020Failure Feb 25, 202099,000 milesNewport Coast, CAElectrical system

    CAR COMES EQUIPPED WITH AUTOMATIC CRUISE CONTROL AND AUTO-BRAKING. SYSTEMS RECENTLY WERE DISABLED, AND ARE THROWING ERROR. "0161 - VIDEO CABLE FOR IMAGE PROCESSING " UNABLE TO USE CRUISE CONTROL, AND ASSUME THAT AUTO-BRAKING IS DISABLED UNTIL THIS IS RECTIFIED.

    NHTSA complaint 11316133
12. Filed Oct 21, 2019Failure Oct 7, 201970,142 milesMiddletown, DEPower train

    VEHICLE STALLED WHILE DRIVING. UPON INSPECTION BY THE DEALERSHIP, I WAS INFORMED THAT A COOLANT VALVE CONNECTED TO THE TRANSMISSION CONTROL MODULE HAD FAILED. THIS RESULTED IN COOLANT LEAKING INTO THE MODULE AND THEREBY DAMAGING IT. THIS IS A KNOWN DEFECT IN A SIMILAR VEHICLE OF THE SAME YEAR.

    NHTSA complaint 11269822
13. Filed Apr 15, 2019Failure Apr 8, 201994,291 milesPortage, VASteering

    TL* THE CONTACT OWNS A 2012 AUDI A7. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO MANEUVER THE STEERING WHEEL AND DRIVE HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,291.

    NHTSA complaint 11196227
14. Filed Feb 26, 2019Failure Jun 11, 2018Signal Hill, CAAir bags

    NHTSA RECALL NUMBER 18V370 NO PODS REPAIR KITS AVAILABLE FOR EXISTING CUSTOMERS DRIVING AROUND IN VEHICLES WHILE AUDI ISSUED STOP SALE ON CARS IN STOCK AT THEIR FACILITY WITH THE DANGEROUS PART. THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS) CAN MALFUNCTION DUE TO STRESS/WEAR FACTORS AFFECTING AN INTERNAL CONNECTOR OR CONTACT RESISTANCE INCREASE AT BODY-SENSING MAT IN THE SEAT. SHOULD A MALFUNCTION OCCUR, VEHICLE OCCUPANTS WILL BE ALERTED OF A PODS PROBLEM BY ILLUMINATION OF THE AIRBAG MONITORING LIGHT AND BY THE STATUS OF THE PASSENGER AIRBAG OFF INDICATOR LIGHT. IN THIS SITUATION, A FRONT PASSENGER SEAT OCCUPANT RISKS INJURY IN A CRASH BECAUSE A MALFUNCTIONING PODS MAY NOT MAKE THE CORRECT AIRBAG DEPLOYMENT DECISION FOR THE TYPE OF OCCUPANT SEATED THERE.

    NHTSA complaint 11182572
15. Filed Jan 9, 2019Failure Sep 28, 2018101,000 milesSaratoga, CAWheels

    EXCESS ROAD NOISE WHEN CAR IS IN MOTION 40-80MPH. SOUNDS LIKE DRONING HUMMING NOISE INDICATIVE OF EXCESSIVE WHEEL BEARING WEAR

    NHTSA complaint 11166070
16. Filed Dec 29, 2018Failure Sep 18, 2018102,000 milesMemphis, TNElectronic stability control (esc), Unknown or other, Vehicle speed control

    MY 2012 AUDI A7 SHUT OFF AS I WAS DRIVING DOWN THE STREET. TOOK IT TO AUDI MEMPHIS AND THEY STATED THERE WAS A LEAK IN MY TRANS COOLANT CONTROL VALUE. AFTER DOING A LITTLE RESEARCH I FOUND THIS TO BE A COMMON PROBLEM IN AUDI'S. THE REPAIR IS ABOUT 6,500 DOLLARS.

    NHTSA complaint 11163949
17. Filed Dec 8, 2018Failure Dec 5, 201840,000 milesDurham, NCAir bags

    RECEIVED NOTICE SOME TIME AGO ABOUT RECALL AFFECTING PASSENGER AIRBAG. MONTHS HAVE PASSED AND AUDI HERE CLAIMS STILL DO NOT HAVE PARTS FOR RECALL. I ALSO EARLIER FILED A COMPLAINT ABOUT A SHORT IN THE WIRING HARNESS DISABLING THE DRIVER'S AIRBAG (WHICH I NOW BELIEVE IS A PROBLEM WITH THE HEATED SEATS SINCE THEY WERE EXCLUDED FROM THE PREVIOUS RECALL FOR THIS PROBLEM IN OTHER MODELS AND DON'T UNDERSTAND WHY WAS NOT A SUBJECT FOR RECALL AS WELL.

    NHTSA complaint 11156943
18. Filed Aug 28, 2018Failure Apr 16, 2018170,000 milesBowie, MDAir bags, Engine, Steering

    TAKATA RECALL, MY AIRBAG LIGHT HAS BEEN ON SINCE APRIL 2018. AUDI OF ANNAPOLIS INFORMED ME THAT I HAVE TO PURCHASE ANOTHER STEERING WHEEL FOR $4000 TO REPLACE A FAULTY AIRBIG, WHY? I HAVE NO HORN AND NO AIR BAG AND I'M TERRIFIED TO DRIVE MY CAR. I'VE BEEN RENTING CARS SINCE APRIL. MY CAR IS ALSO OVERHEATING WHEN IT'S IDLE FOR 10 MINUTES, HOWEVER, WHEN I START DRIVING IT COOLS DOWN. I SEE RECALLS FOR OTHER AUDI MODELS, WHY NOT THE 2012 A7?

    NHTSA complaint 11123080
19. Filed Aug 18, 2018Failure Aug 6, 201844,000 milesRiverview, FLAir bags, Seats

    PASSENGER OCCUPANT DETECTION SYSTEM (PODS) RECALL. MY VEHICLE'S PASSENGER OCCUPANT DETECTION SYSTEM IS CURRENTLY MALFUNCTIONING AND DOES NOT RECOGNIZE THE PRESENCE OF A PASSENGER 100% OF THE TIME DURING ALL OPERATIONS STATIONARY AND IN MOTION. THE PASSENGER AIRBAG OFF LIGHT REMAINS LIT 100% OF THE TIME, EVEN WHEN A PASSENGER IS SITTING IN THE SEAT DURING ALL OPERATIONS. I RECEIVED A RECALL LETTER, BUT AS OF 12:04 18 AUG 2018, MY VEHICLE VIN ON THE NHTSA AND AUDI WEBSITES ARE NO LONGER IDENTIFYING MY VEHICLE AS A RECALLED VEHICLE, ALTHOUGH IT HAS THE SPECIFIC PROBLEM IDENTIFIED. PLEASE ADVISE, AS THIS IS A SAFETY ISSUE FOR MY FAMILY THAT COULD RESULT IN INCREASED CHANCE OF INJURY OR LOSS OF LIFE.

    NHTSA complaint 11120783
20. Filed Aug 9, 2018Failure Jul 10, 2018105,000 milesRosedale, MDElectrical system, Steering, Unknown or other

    WHILE DRIVING MY 2012 AUDI A7 ON THE HIGHWAY, RECEIVED NUMEROUS ERROR MESSAGES WITHOUT WARNING ON THE DASHBOARD. THE CAR BEGAN TO LURCH, STALL, AND DRIVE ERRATICALLY WITH LIMITED DRIVING AND BRAKING CONTROL. SITUATION WAS VERY UNSAFE AND POTENTIALLY LIFE THREATENING. AUDI DEALERSHIP STATED THAT A COOLANT MIGRATION DEFECT OCCURRED. THE COOLANT PUMP VALVE FAILED INTERNALLY AND LEAKED COOLANT ONTO THE WIRING HARNESS. THE COOLANT TRAVELED ALONG THE HARNESS AND DAMAGED OR DESTROYED MULTIPLE ELECTRICAL COMPONENTS INCLUDING THE ECM, TRANSMISSION CONTROL UNIT, AND THE HARNESS / ELECTRICAL CONNECTIONS. AUDI HAS A HISTORY OF COOLANT PUMP DEFECTS AND HAS ACTIVE RECALLS FOR THIS EXACT ISSUE FOR OTHER MODELS. THIS MODEL, THE 2012 A7 SHOULD BE ADDED TO THAT LIST AS IT IS A KNOWN ISSUE AND TECHNICAL SERVICE BULLETINS WERE SENT TO THE DEALERS.

    NHTSA complaint 11118698