Model year

2020 Audi E-Tron Sportback

SUV, electric, AWD/All-Wheel Drive, built in Belgium. Owner complaints on file from May 22, 2025 to Feb 18, 2026.

Recall campaigns covering this model year2376k vehicles or units across those campaigns
Owner complaints3Below the median 2020 suv
Severity index0.02020 suvs average 5.6
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Audi E-Tron Sportback peaked in 2025, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52202522026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2020 Audi E-Tron Sportback name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
2
Fuel system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2020 Audi E-Tron Sportback

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Audi E-Tron Sportback
CampaignFiledSubjectComponentVehiclesRemedy
26V-240Apr 15, 2026Fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake…Brakes18,853Repair or modification
25V-900Dec 19, 2025Software error may prevent the rearview camera image from displaying as intendedBack-over prevention356,894Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Audi E-Tron Sportback

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Feb 18, 2026Failure Aug 27, 2025Rochester Hills, MIElectrical system

    Car was serviced for recall work and returned next day with con box failure which controls SOS feature on car. The Con box failures can be caused from battery voltage events and software resets . The car had approximately 38k miles on it at the time of service . The dealer and Audi would not accept any responsibility for the failure of the con box. This feature also controls the phone app and last connected the next day after the service . I tried to contact Audi for a goodwill service request and they denied it. THe SOS is afederal mandated system that no longer works now and cost of repair is $2000 .

    NHTSA complaint 11718789
  2. Filed Jun 30, 2025Failure Jun 1, 2023Tucker, GAUnknown or other

    I have been dealing with an unresolved recall issue on my Audi for over a year. Despite numerous attempts to contact Audi Atlanta, I have not received any meaningful assistance. Each time I call, I’m told that a solution has not yet been provided for the recall. Additionally, my vehicle has experienced multiple issues, including overheating. Audi Atlanta has been unable to diagnose or resolve the problem, even after keeping the car for several days on multiple occasions. Most recently, water has begun leaking into the interior, and this issue also remains unfixed. I have tried repeatedly to reach out to Audi Atlanta, but my calls are now being ignored. This ongoing lack of support is extremely frustrating. My vehicle is rapidly depreciating, and I’m unable to sell it due to the unresolved recall. I feel completely abandoned by the dealership and Audi as a brand. I am requesting immediate assistance in resolving these issues.

    NHTSA complaint 11670131
  3. Filed May 22, 2025Failure Apr 5, 2025Virginia Beach, VAElectrical system, Fuel/propulsion system

    Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the "drive system malfunction" and "electical system malfunction " warning lights came on I realized I could not accelerate, and and coasted to a stop on the shoulder over maybe 15 20 seconds.Was able to break and steer. After several restarts, drove some again, but same warning came on unable to drive requiring tow. 7 weeks at this point at Audi dealer service, no fix or diagnosis. The issue has been redemonstrated at dealership. Told it was "fixed", picked up car, and 4 miles from dealer car shut down again /lost power at 45mph on a major road, and back to dealership. Apparently many similar reports of loss of power randomly with this error. Very luck to not have had a crash, injury, or loss of life either time. Obviously an issue to not be able to accelerate and randomly lose power and this if not already will lead to deaths especially at high rates of speed, congested roads, up hills or mountains, train tracks, when passing or merging, etc. No error code, so possibly other crashes were a result of this and no one would know, as multiple vehicles with same issue and random mileage reported on audi forums and nhtsa reports. Mine is at 35000 miles, no previous issues. Still under warranty. Audi TAC case supposedly created for audi engineers.

    NHTSA complaint 11662595
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

468 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • TSB_2082976_2 Aug 27, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides general information about the current tpp issues for Audi connect.
  • TSB_2082976_1 Aug 6, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides general information about the current tpp issues for Audi connect.
  • TSB_2079732_2 Aug 11, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is a paint issue on alloy wheels.
  • TSB_2079696_2 Aug 21, 2026 · Service Bulletin/Repair Instructions
    A particularly noticeable factor is the vibration of the air column in a tire. When a tire starts to vibrate because of the road contact, this can lead to cavity resonances inside the tire that are transmitted via the wheel rim and the running gear to the v…
  • TSB_2078648_3 Aug 4, 2026 · Service Bulletin/Repair Instructions
    This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
  • TSB_2076945_2 Aug 20, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information about leather care and seat repair.
  • TSB_2075120_3 Aug 11, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information about the general approach for brake vibration concerns.
  • TSB_2074843_3 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is a wheel/tire imbalance.
  • TSB_2074436_3 Aug 26, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when the horn sound quality is poor.
  • TSB_20741717_15 Aug 11, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.
  • TSB_2072304_4 Aug 11, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.
  • TSB_2069904_3 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information for all models regarding brake sounds.
  • TSB_2069078_4 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
  • TSB_2068999_4 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
  • TSB_2067132_4 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is corrosion on the friction survace of steel brake discs.
  • TSB_2064681_6 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.
  • Audi closures 20260901 Aug 14, 2026 · Service Campaign
    September expirations
  • TSB_2081573_4 Jul 13, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
  • TSB_2081573_3 Jul 2, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
  • TSB_2078648_2 Jul 10, 2026 · Service Bulletin/Repair Instructions
    This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
  • TSB_2074898_3 Jul 1, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there are whirring noises from the rear of the vehicle.
  • TSB_2073747_4 Jul 9, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
  • TSB_2073282_1 Jul 9, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.
  • TSB_2063427_17 Jul 16, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiton when the HV battery charger control module cannot be started, or reports diagnostic address after being replaced.
  • TSB_2061464_12 Jul 10, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
  • TSB_2082368_1 Jun 11, 2026 · Service Bulletin/Repair Instructions
    This bulletin procies informaiotn when e-tron vehicles cannot be charged at specific charging stations.
  • TSB_2079520_4 Jun 4, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides basic informaiton on damaged high-voltage batteries.
  • TSB_2079226_5 Jun 24, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when the sliding glass panoramic sunroof is leaking.
  • TSB_2074640_3 Jun 26, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is increased oil consumption; >0.5ltr/1000 km.
  • TSB_2073867_3 Jun 4, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when DTC U140A00 Terminal 30 is stored in the ECM.
  • TSB_2073858_12 Jun 30, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is an electric drive motor leak; P0AA600.
  • TSB_2068573_5 Jun 4, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaoitn when the rear parking sensor sometimes does not work, is loose, or there is a rear parking sensor fault message.
  • TSB_2064983_15 Jun 22, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there are pixel faults on the virtual cockpit.
  • TSB_2063427_16 Jun 11, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiton when the HV battery charger control module cannot be starter, or reports under the wrong diagnostic address after being replaced.
  • TSB_2063427_15 Jun 4, 2026 · Service Bulletin/Repair Instructions
    Thisbulletin provides informaiton when the HV battery charger control module cannot be starter, or reports under the wrong diagnostic address after being replaced.
  • TSB_2059335_7 Jun 23, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there are noises from the area around the instrument cluster.
  • TSB_2052680_6 Jun 4, 2026 · Service Bulletin/Repair Instructions
    This Reporting Obligation requires technicains to contact the Technical Assistance Center (TAC) in cases where the airbag/seatbelt is deployed/not deployed; general accident information; and fire and overheat damage.
  • TSB_2081990_1 May 20, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information regarding high voltage battery leak test documentation.
  • TSB_2080517_4 May 22, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiotn when the starter battery is discharged or defective.
  • TSB_2076264_6 May 13, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides repair instructions for the overhead view camera; gen 3.
  • TSB_2074808_4 May 6, 2026 · Service Bulletin/Repair Instructions
    The high-voltage batteries in electric vehicles are subject to various ageing effects which could lead to the energy content (energy density) being reduced. This reduction in the energy content, which is due to factors. Revised header. Added Model years
  • TSB_2074721_3 May 5, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when there is noise from the backrest of the front seat.
  • TSB_2067557_2 May 15, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiton when the windscreen/rear window washer pump is not working (B126101, B126113).
  • TSB_2063427_14 May 27, 2026 · Service Bulletin/Repair Instructions
    Thisbulletin provides informaiton when the HV battery charger control module cannot be starter, or reports under the wrong diagnostic address after being replaced.
  • Q2_Audi closures May 18, 2026 · Other
    Multiple campaign closues
  • AOS-26-25 May 26, 2026 · Service Bulletin/Repair Instructions
    This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: The ODIS Audi Brand update 2.41.1 is setting a ODS5003E error code when …
  • TSB_2081858_1 Apr 29, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informatino when there is reduced charging power after campaign.
  • TSB_2081724_1 Apr 22, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides service informaion when charging is not possible on the ABB charging columns.
  • TSB_2081722_1 Apr 22, 2026 · Service Bulletin/Repair Instructions
    This bulletin is informational and contains information on the various warning lamps that may appear.
  • TSB_2080517_3 Apr 30, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiotn when the starter battery is discharged or defective.
  • TSB_2079226_4 Apr 30, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information when the sliding glass panoramic sunroof is leaking.
  • TSB_2070568_6 Apr 22, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
  • TSB_2063427_13 Apr 9, 2026 · Service Bulletin/Repair Instructions
    Thisbulletin provides informaiton when the HV battery charger control module cannot be starter, or reports under the wrong diagnostic address after being replaced.
  • TSB_2062601_2 Apr 23, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides workshop information regarding the DAS control unit, entry "U110100: Component protection active (symptom number 15361024)" - FAZ9488E.
  • TSB_2022032_12 Apr 30, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides diagnostic information for the vehicle locking system.
  • Dealer 93N6 REV4 Apr 2, 2026 · Service Bulletin/Repair Instructions
    Updated the “Important Step” information in the SVM section regarding elimination of the battery evaluation step performed during the 93U9 and the 93V2
  • Bulletin 93N6 REV4 Apr 2, 2026 · Service Bulletin/Repair Instructions
    Updated the “Important Step” information in the SVM section regarding elimination of the battery evaluation step performed during the 93U9 and the 93V2
  • TSB_2081531_1 Mar 27, 2026 · Service Bulletin/Repair Instructions
    This Reporting obligation requests that technicians contact the Technical Assistance Center (TAC) when the diagnostic tester refers to this reportin gobligation or to TPI 2033392.
  • TSB_2081409_1 Mar 26, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiton regarding the Universal Traffic Recorder.
  • TSB_2081405_1 Mar 20, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides informaiotn about various infortainment system complaints.
Source: NHTSA manufacturer communications files.