2023 Audi Q5 Sportback

6 complaints on file, page 1 of 1.

1. Filed Oct 20, 2023Failure Oct 5, 2023856 milesPort Saint Lucie, FLElectrical system, Hatchback/liftgate

   The contact owns a 2023 Audi Q5. The contact stated that while using the liftgate to load or unload the rear cargo compartment, the motion-sensor used to activate the liftgate would close or open the liftgate due to the slightest movement. The contact stated that he had been struck on the head by the liftgate after barely moving his foot near the sensor while loading the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no fix for the failure. The manufacturer had not been informed of the failure. The failure mileage was 856.

   NHTSA complaint 11550997
2. Filed Aug 28, 2023Failure Mar 6, 20231,820 milesBelmont, MASupport device/strut

   The contact owns a 2023 Audi Q5. The contact stated that after opening the trunk door and reaching into the trunk, the trunk door inadvertently released, and the door struck the contact on the neck. No medical attention was sought. The contact stated that the trunk door was difficult to manually raise up. The contact heard a beeping sounding and was able to get out of the way before the trunk closed independently. The dealer was not contacted. The vehicle was not repaired. The manufacture was not contacted. The failure mileage was 1,820.

   NHTSA complaint 11541217
3. Filed Jul 5, 2023Failure Jun 9, 20231,030 milesWestbury, NYService brakes, Vehicle speed controlCrash2 injured

   The contact owns a 2023 Audi Q3. The contact stated that while driving approximately 5 MPH over a speed pump the driver pressed the brake pedal while approaching a stop sign when suddenly the vehicle accelerated forward at a high rate of speed and crashed into a fence and brick wall. During the crash, the driver sustained a fractured nose, head and face lacerations, neck and lumbar pains, and a right arm laceration which required stitches. The front passenger sustained neck, lumbar and chest injuries. Both occupants required immediate medical treatment. A police report was taken at the scene and the vehicle was towed away and later listed as destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 1,030.

   NHTSA complaint 11530395
4. Filed Jan 16, 2023Failure Jan 15, 2023Spring, TXPower train, Steering, Wheels

   Brand new vehicle with less than 1000 miles. Whenever I take an exit from highyway vehicle's rear wheel slips and shakes. It shakes and slips when I change lanes in a curvy highway such as Hardy Toll Road in Houston. Happened several times. I am taking it to the dealer this week to have it checked out. I suspect that a recall may be needed here!

   NHTSA complaint 11501976
5. Filed Dec 20, 2022Failure Dec 5, 2022Fair Lawn, NJUnknown or other

   Once the car is programmed to open/close your garage door, the car must be running in order to use this feature. This means that you must start the car BEFORE opening the garage door when you want to pull out and likewise you need to close the garage door before turning off the motor when you pull into the garage. I consider this a safety defect. The garage door should always be open before you start the car and the car should be off before you close the door.

   NHTSA complaint 11498255
6. Filed Nov 26, 2022Failure Nov 24, 2022Nashville, TNEngine

   WA15AAFY9P2019936 New Car with ReCall beign sold by the dealer.

   NHTSA complaint 11494963