2013 Audi Q5

89 complaints on file, page 1 of 5.

1. Filed May 20, 2026Failure Apr 9, 2026West Palm Beach, FLUnknown or other

   There is considerable rust to the point that the subframe has been structurally compromised. I also contacted Audi USA regarding this issue, but they advised that they could not provide any assistance and closed my case. I was instructed to have the vehicle inspected and see what the dealer could do. I have videos and photos documenting the compromised subframe which many Audi Q5 owners have been complaining about.... There are holes approximately the size of a tennis ball.

   NHTSA complaint 11739161
2. Filed Feb 20, 2026Failure Feb 4, 2026Santa maria, CAFuel/propulsion system, Unknown or other

   Oil leak/ and tire suspension icon keeps coming on after i fixed it

   NHTSA complaint 11719378
3. Filed Jul 30, 2025Failure Feb 17, 2025Ashburn, VABody

   Took vehicle in for state safety inspection. Found heavy rust on subframe nearly all the way through. Was told if it gets any worse it will not pass inspection next time. Apparently there are plastic rock shields on subframe that trap water causing it to rust. Took it to dealer and they want to charge close to $4000 to replace. This seems like an engineering defect. The vehicle is kept in a garage and doesn’t have any other rust on it.

   NHTSA complaint 11677300
4. Filed Feb 7, 2025Failure Feb 2, 2025Dallas, TXSteeringCrash2 injured

   When at highway speed, the vehicle veered hard to the left without any driver input, causing the car to cross several lanes of traffic and hit a concrete divider at ~65mph. The driver fractured her back, and one of three children in the car experienced injury. The vehicle was declared a total loss by insurance. The driver (my wife) indicated that a similar incident happened at low speed in a parking lot, but it resolved after shut down and restart of the engine. It is my understanding that the vehicle is currently either at or on the way to a Copart lot.

   NHTSA complaint 11641442
5. Filed Oct 29, 2024Failure Aug 1, 2024Oxford, MASuspension

   I was doing maintenance on car. Had new tires and alignment done. The alignment tech found rotted out rear sub-frame underneath plastic covers. Said that it was unsafe to drive. Had it fixed there. Mechanic had another Q5 on rack, he said it had exact same problem. Tried to find used parts, ALL had rot through the frame. Found a part in Texas that was clean and bought it to replace. Asked Audi USA to reimburse me for the cost as they have a supposed 12 yr rust through warranty. They told me no because it only applies to body parts and that I didn't get it done at an audi dealer. The plastic cover is the issue as it keeps the moisture locked into the part. Audi A6s have the same frame but no cover and they don't rot. This is a dangerous situation and Audi is looking the other way.

   NHTSA complaint 11622403
6. Filed Oct 15, 2024Failure Mar 17, 2024Valparaiso, INBody, Suspension

   The rear subframe has plastic "stone guards" to protect the frame from being damaged in off-road conditions. Where these stone guards are attached, the subframe has rotted/rusted large holes. Water and salt from winter seasons can get trapped behind these guards. A subframe on a vehicle at this age should NOT have complete holes rotted through. Let alone a vehicle brand such as Audi, known for quality. The rear subframe connects the rear suspension and AWD drivetrain to the unibody of the vehicle. This is a major safety concern. It has not been inspected by the manufacturer; my Audi dealer denied this could happen. I am part of a few Audi groups/forums with others facing the same issues, and Audi replacing the subframe under the corrosion warranty. This is a widespread issue amongst the forums. There are no warnings or symptoms as of yet. I noticed the holes 3/17/24. The vehicle has been somewhat sufficient to operate. I just don't want to be traveling down the road with my family in the vehicle if the subframe collapses. I am afraid to fully remove the stone guards as others on the forums claimed that Audi would do nothing for them after removing the guards. Being that they are "protection".

   NHTSA complaint 11619831
7. Filed May 19, 2024Failure Feb 9, 2023Hiawassee, GAEngine

   My audi uses 1 quart of oil every 300 miles. The dealership wants to charge to find the problem. Audi should fix the problem at no charge. I bought the vehicle in February 2023. Was told there were no issues with the car.

   NHTSA complaint 11589507
8. Filed Mar 9, 2024Failure Mar 15, 2023Fort Worth, TXEngine

   Car was telling me to add 1 qt of oil about every 1500-2000 miles, even after a recent oil change. So I took it to the place I purchased the car from and they replaced the timing chain gasket thing. About a week later the same issue came back. So I took it to Audi to have the same thing replaced. And about a month later the issue came back. Took it back to Audi and they said now the Engine speed sensor seal is leaking oil. I’ve did some research and I’ve found that there is a manufacturing engine defect that causes this reoccurring issue and most Q5 owners have stopped spending money on repairs and just tops off the oil when asked.

   NHTSA complaint 11576366
9. Filed Mar 9, 2024Failure Dec 21, 2023Fort Worth, TXEngine

   Car started running hot, had mechanic do pressure/ leak test and he couldn’t find a leak. Took it to Audi and they said the coolant pump and thermostat housing were leaking coolant. I’ve researched and it looks like these cars have know coolant pump issues.

   NHTSA complaint 11576364
10. Filed Feb 22, 2024Failure Feb 20, 2024Royal Oak, MIEngine

    The vehicle oil level low light comes on every 600 miles (excessive oil consumption). I purchased the vehicle in July 2021, and in 2 weeks I had an oil-level light. I called Audi regarding the condition, they talked with the dealership regarding the issue and came back in 2 weeks and stated that the recall was up to 2011. I would like Audi to pay to repair my vehicle, because is a known problem which should have been resolved. Oil Change on 1/12/24; had to put oil in on 2/20/24

    NHTSA complaint 11573371
11. Filed Oct 4, 2023Failure Oct 4, 2023125,000 milesColumbia, SCEngine

    The contact owns a 2013 Audi Q5. The contact stated that the vehicle was experiencing an abnormal oil consumption. The low oil pressure warning light was illuminated. The contact stated that she had been adding a quart of oil to the vehicle every 200 miles driven. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

    NHTSA complaint 11548190
12. Filed Feb 17, 2023Failure Feb 15, 2023Venice, CAEngine

    The coolant system on this car was repaired by Santa Monica Audi in jan 2020. Less than three years later he the coolant is leaking again with dangerously low level of coolant in the engine. This is a real safety hazard and could lead to a fire or engine overheating This is compounded by Audi Santa Monica charging $310 to simply perform a visual inspection which confirmed the water pump and thermostat needs replacing. Even though it’s related to the earlier coolant pump recall, the burden is on the consumer to pay and the elevated Safety risk remains.

    NHTSA complaint 11507912
13. Filed Nov 12, 2022Failure Nov 12, 2022Rigby, IDSteering

    Driving and warning light came on “steering defective do not drive.” Power steering and use of wheel went out, and wheel would not turn or move in the middle of driving down the street.

    NHTSA complaint 11493317
14. Filed Oct 13, 2022Failure Oct 7, 2022lithonia, GAEngine

    this car should be included in the NHTSA Campaign Number: 18V229000. Having the same issues as owners of other Audi Q5 have reported. while driving the Pull over and Check coolant message appears each time in vehicle. Coolant was leaking. The coolant is leaking onto the ground while refilling the reservoir but not coming from the reservoir.

    NHTSA complaint 11489219
15. Filed Jul 11, 2022Failure Jan 1, 2021Southaven, MSElectrical system, Engine, Fuel/propulsion system

    The recalls were not completed and the dealership is charging for recall work.

    NHTSA complaint 11473398
16. Filed Jun 8, 2022Failure Jun 8, 2022Delray Beach, FLService brakes

    CONSUMER WRITES IN REGARD TO BRAKE THROTTLE OVERRIDE ON VARIOUS VEHICLES. THE CONSUMER STATED THAT WHEN REMOVING THE LEFT FOOT FROM THE BRAKE, THERE WAS A DELAY WHEN THE RIGHT FOOT WAS APPLIED TO THE ACCELERATOR. THE DELAY CAUSES THE INABILITY TO MERGE QUICKLY INTO TRAFFIC.

    NHTSA complaint 11468312
17. Filed Jun 4, 2022Failure Dec 5, 2020Southaven, MSAir bags

    I took my vehicle to Audi South Austin on 6/1/22 regarding my A/C and back up camera not working, continuous oil consumption issue, passenger air bag light turning on, and RPM higher than normal while idling. Christina Turner told me that the wait for my car to be service was 3-4 weeks. She quoted me a price of $275 for each diagnostic test. I mentioned a recall regarding the auxiliary heater and she told me that the recall had previously been completed. I asked her if there was a warranty and she mentioned that it was 12 months/ 12,000 miles and that my vehicle was over that time frame. I have took my vehicle serval times to Audi South Austin regarding the oil and coolant consumption. The first service was on 12/5/20regarding an oil change, multi point inspection, and coolant topped off. I was told if I had any issues with the oil or coolant consumption to let them know. I took my vehicle to Audi North Austin on 2/8/21 regarding my coolant and oil consumption. The told me that I had an oil and coolant leak. When I mentioned the recall of the coolant pump, they told me that the oil leak caused the coolant leak and wouldn’t be covered. I notified Audi South Austin regarding the issues and asked them why they didn’t notice the oil leak during the oil change and inspection. They told me that they would do the recall issue and charge me approximately $5,000 for the oil leak. After showing them the invoice from Audi North of the oil charge being approximately $1,500, they offered the same amount. I have returned to Audi South Austin regarding the oil consumption and oil marks on the side of my car and they technician tells me that it’s normal for my make and model to consume oil and that I would just have to add oil. I’m worried that there is an electrical issue regarding the auxiliary recall and could catch fire while I’m driving. I also have 2 children and it’s difficult driving in 96 degrees weather without A/C and having to wait 3-4 weeks.

    NHTSA complaint 11467537
18. Filed May 14, 2022Failure May 12, 2022Marietta, GAFuel/propulsion system

    The top of the fuel pump connected to the fuel tank shows hairline cracks and fuel is spraying out of the fuel pump into a well in the rear seat

    NHTSA complaint 11464638
19. Filed Mar 15, 2022Failure Mar 12, 2022Biloxi, MSElectrical system, Engine

    COOLANT PUMP BECAME BLOCKED IN MY 3.0 ENGINE VEHICLE, CAUSING IT TO OVERHEAT. THIS MAY BE A SIMILAR PROBLEM TO THE 2.0 VEHICLE, FOR WHICH THERE HAVE ALREADY BEEN 2 RECALLS. MY AIR CONDITIONER STARTED BLOWING FUSES REPEATEDLY (DAILY TO WEEKLY) LAST YEAR AND THE MECHANIC THINKS IT MAY BE A RELATED ISSUE.

    NHTSA complaint 11456846
20. Filed Jan 24, 2022Failure Jan 6, 2022Salt Lake City, UTUnknown or other

    The sliding sunroof exploded out of nowhere with no impact while on the Interstate. The glass rained down on us as we were traveling around 65 mph.

    NHTSA complaint 11448642