Model year

2002 Audi Quattro

Sedan, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Oct 18, 2002 to Dec 28, 2010.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints12Below the median 2002 sedan
Severity index8.32002 sedans average 13.3
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2002 Audi Quattro peaked in 2004, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

012320022004320062008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2002 Audi Quattro name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
4
Speed control
3
Airbags
1
Engine and cooling
1
Equipment
1
Lighting
1
Fuel system
1
Powertrain
1
Brakes
1
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2002 Audi Quattro

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Audi Quattro

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

12 complaints on file, page 1 of 1.

  1. Filed Dec 28, 2010Failure Oct 15, 201095,000 milesMahwah, NJPower train

    CRACKED BEARING ON DUAL MASS FLYWHEEL (A4 QUATTRO, 3L V6, 6 SPEED MANUAL TRANSMISSION). THIS BEARING CONNECTING TWO DISKS THAT MAKE UP DUAL MASS FLYWHEEL, WAS CRACKED, CAUSING A SUDDEN ONSET OF A SERIOUS AND DANGEROUS VIBRATION TO OCCUR AT ALL RPM LEVELS. ALSO REQUIRED A COMPLETE CLUTCH REPLACEMENT PRIOR TO NORMAL WEAR INTERVAL. ENTIRE FLYWHEEL ASSY REPLACED WITH CLUTCH PRESSURE PLATE, PILOT AND THROWOUT BEARINGS REMEDIED ISSUE. 10 HOURS LABOR WITH PARTS APROX $2700 TOTAL COST OF REPAIR. *TR

    NHTSA complaint 10372659
  2. Filed Feb 10, 2010Failure Jul 7, 200890,197 milesMenlo Park, CAFuel system, Gasoline

    THE AUDI CARS HAVE A PROBLEM WITH THE GAS TANKS WHICH COULD LEAD TO EXPLOSIONS. MY 2002 AUDI HAS ABOUT 100K ON IT, WHICH IS WHEN I STARTED SMELLING GAS. I TOOK IT INTO THE DEALER IN 2008 FOR A RECALL, AND AT THAT TIME THEY SERVICED A PART OF THE FUEL SYSTEM, FOR WHICH NOW THERE IS A RECALL. THEN THIS YEAR, SMELLING GAS, I HAD THE RINGS CHANGED, BUT NOW SMELLING GAS AGAIN, MY AUDI MECHANIC SAYS THE TANK IS NOT REPAIRABLE. HE PULLED IT AS FAR DOWN AS POSSIBLE AND USED A SCOPE ON IT TO SEE IF IT COULD BE REPAIRED. NOW I AM LOOKING AT ABOUT 2K IN BILLS FOR A NEW GAS TANK. I CALLED AUDI AND ASKED THEIR ADVOCATE ABOUT THIS, ASKING ABOUT IF IT WAS RELATED TO THE RECALL, AND OF COURSE HE SAID NO, THAT WITH HIGH MILEAGE CARS GAS TANKS CAN GIVE PROBLEMS. I KNOW OF MANY AUDIS WHO HAVE HAD TO REPLACE GAS TANKS; THIS IS NOT NORMAL. AUDI NEEDS TO BE INVESTIGATED FOR THIS. I HAVE FOUND MANY OTHER INSTANCES JUST BY GOOGLING THIS PROBLEM ON THE WEB, AND MY MECHANIC, WHO ONLY WORKS ON AUDIS, HAS REPLACED SEVERAL TANKS. HE USED TO BE AN AUTHORIZED PARTS CENTER FOR AUDI SO HE KNOWS THAT THEY ARE AWARE OF THE PROBLEM. *TR

    NHTSA complaint 10308464
  3. Filed Nov 15, 2007Failure Sep 1, 200776,000 milesSeattle, WAService brakes, Control unit/module

    I HAVE INTERMITTENT PROBLEMS WHERE THE ABS AND BRAKE LIGHTS GO ON WITH AN ACCOMPANYING THREE BEEPS FROM THE CONSOLE OF MY 2000 AUDI A6 QUATTRO SEDAN. THIS IS HAPPENING MOST OF THE TIME NOW. THE COMPUTER DIAGNOSTIC INDICATES THAT THERE IS NO COMMUNICATIONS WITH THE ABS SYSTEM. MY MECHANIC TELLS ME THAT HE CAN FIX THIS FOR ABOUT 25% OF THE VALUE OF MY CAR. THIS IS NUTS. I GO ONLINE AND FIND THAT THERE ARE DOZENS OF PEOPLE WITH THE SAME PROBLEM THAT HAVE FILED QUESTIONS WITH VARIOUS AUDI-RELATED WEB PAGES, ALL WITH THE SAME OR NEARLY THE SAME PROBLEM. THIS APPEARS TO BE A DESIGN FLAW NOT A WORN-OUT PART. I ALONG WITH MANY OTHERS ARE TERRIBLY FRUSTRATED WITH THIS ISSUE. *TR

    NHTSA complaint 10209072
  4. Filed Feb 22, 2007Failure Feb 20, 200760,300 milesWashngton, DCSwitch

    TL*THE CONTACT OWNS A 2002 AUDI A4 QUATTRO. THE IGNITION COILS WERE ORIGINALLY REPLACED UNDER RECALL IN 2003 AT 9,000 MILES. AT 60,300 MILES THE IGNITION COILS FAILED AGAIN WHILE VEHICLE WAS SITTING AT A STOP LIGHT. THE ROAD CONDITIONS WERE NOT A FACTOR. THE ENGINE WAS LOUDER THAN NORMAL, AND VEHICLE DID NOT DRIVE NORMALLY, ALSO, THERE WAS LOSS OF POWER.THE WARNING INDICATOR LIGHT APPEARED AFTER THE FAILURE. THE CONTACT DROVE THE VEHICLE AT 10-15 MPH. THE DEALER STATED THAT THE IGNITION COILS FOR CYLINDERS 2, 3 & 6 WERE FAULTY , AND RECOMMENED ALL IGNITION COILS SHOULD BE REPLACED. THE CURRENT AND FAILURE MILEAGE WAS 60,300. *AK

    NHTSA complaint 10183252
  5. Filed Apr 16, 2006Failure Mar 25, 2006Cincinnati, OHTurn signal

    THE ELECTRICAL SYSTEM HAS HAD NUMEROUS PROBLEMS AND CURRENTLY THE TURN SIGNALS OFTEN DO NOT FUNCTION ALTHOUGH AT TIMES THE WORK FOR A SHORT PERIOD. *NM

    NHTSA complaint 10155447
  6. Filed May 31, 2005Failure Apr 11, 20054,700 milesLevittown, NYHorn, Engine, Equipment, Pump

    VEHICLE WAS TRAVELING AT 50 MPH WHEN ALL OF ALL SUDDEN IT WOULD NOT ACCELERATE WHEN THE DRIVER PRESSED ON THE ACCELERATOR PEDAL. MANUFACTURER WAS CONTACTED FOR A SIMILAR EVENT MONTHS EARLIER BY CONSUMER AND TESTED, BUT THE CAUSE WAS UNDETERMINED. *AK AT 2700 RPM THE ENGINE DIED. WHEN RELEASING THE GAS PEDAL ENGINE MAY OR MAY NOT START MOVING. THE CHECK ENGINE LIGHT KEEPS ILLUMINATING AND THERE IS INTERMITTENT BACK FIRE. DEALER REPLACED A NUMBER OF PARTS RELATED TO THE ENGINE. LIGHTER NOT WORKING. CONNECTION TO THE LIGHTER PLUG WAS REPAIRED. THE HORN IS VERY LOW. DEBRIS CLEARED FROM THE HORN. WIPERS STREAKING. WORN WIPER BLADES REPLACED. POWER STEERING PUMP REPLACED. *TT *NM

    NHTSA complaint 10117802
  7. Filed Apr 26, 2004Failure Mar 7, 2003Rockford, ILAir bags

    SODA SPILLED ONTO THE CONTROL PANEL AD WIRING HARNESS TO THE AIR BAGS, CAUSING THEM TO MALFUNCTION. (NAR) *PH *CB

    NHTSA complaint 10071643
  8. Filed Apr 19, 2004Failure Apr 15, 2004Rahway, NJSidewall

    I OWN/DRIVE A 2002 A4 AUDI QUATRO WITH PIRELLI TIRES P6 215/55R16 93H. WITHIN THE PAST 15 MONTHS, I HAVE HAD THREE TIRES DEVELOP SIDEWALL BUBBLES THAT HAVE RUPTURED AND SUBSEQUENTLY CAUSED THE TIRE TO GO FLAT. THE TIRES ALL HAD TO BE REPLACED, AS THEY WERE NOT ABLE TO BE REPAIRED. I HAVE CONTACTED AUDI AND PIRELLI, BUT THEY ASSURE ME IT IS NOT THE TIRE, BUT THE POOR CONDITION OF THE ROADWAYS (POTHOLES, ETC.) THERE ARE ONLY 30K MILES ON MY CAR, WHICH IS NOT NEARLY ENOUGH MILEAGE TO WARRANT WARE TO THE POINT OF DEVELOPING SUCH DRASTIC TIRE PROBLEMS. ASIDE FROM THE REPEATED INCURRED MONETARY COSTS FOR REPLACING TIRES, THERE IS NOW A SIGNIFICANT SAFETY COST INVOLVED IF THE TIRES RUPTURES WHILE I AM DRIVING ON A HIGHWAY AT AN ACCELERATED SPEED.*AK

    NHTSA complaint 10066454
  9. Filed Apr 1, 200435,450 milesBrooklyn, NYWiringFire

    VEHICLE CAUGHT ON FIRE DUE TO FAULTY WIRING.*AK

    NHTSA complaint 10065449
  10. Filed Apr 12, 2003Failure Jul 17, 200210,091 milesGreen Brook, NJIgnition

    ELECTRICAL SYSTEM: IGNITION: COILS AUDI A630 QUATTRO 2002 - THREE COILS HAVE FAILED SINCE JANUARY 2002 PURCHASE. DATES ARE: JULY 17TH, DEC. 4TH., JAN. 7TH 2003. CAR IS DANGEROUS TO DRIVE. WHILE DRIVING ON HIGHWAY AT 65 MPH, CAR STARTS TO INVOLUNTARILY SLOW DOWN AND TREMBLE. HAVE NOTIFIED DEALER AND AUDI CO. AUDI REFUSES TO ACKNOWLEDGE THE SEVERITY OF THE PROBLEM. IN REVIEW OF THIS WEB SITE'S COMPLAINTS, THIS IS A CHRONIC PROBLEM WITH POTENTIAL DANGER TO LIFE. NEWSPAPERS ARTICLES HAVE BEEN WRITTEN ABOUT THIS. WHY ISN'T AUDI RESPONDING TO CONSUMER COMPLAINTS - WHY ISN'T THERE A RECALL? *NLM

    NHTSA complaint 10014300
  11. Filed Feb 15, 2003Failure Feb 15, 2003LAS Vegas, NVAccelerator pedal

    MAKE: AUDI MODEL: QUATTRO YEAR: 2002 COMPLAINT NUMBER: 768611 SUMMARY: AUDI HAS ACKNOWLEDGED THE FACT IN A REPORT TO USA TODAY THAT THE ALLROAD MODEL HAS WHAT IS CALLED DELAYED THROTTLE RESPONSE A POTENTIALLY LIFE THREATENING MALFUNCTION OF THE TIPTRONIC TRANSMISSION BUT AUDI OF AMERICA DENIES THE PROBLEM EXSISTS TO THE OWNERS OF THESE VEHICLES WHEN WE CONTACT THEM OR THEIR DEALER NETWORK. THIS PROBLEM IS AS DANGEROUS AS AUDI'S UNINTENDED ACCELERATION ISSUE YEARS BACK. SEVERAL HUNDRED AUDI OWNERS HAVE SIGNED A PETITION REGARDING THIS VITAL SAFETY CONCERN. PLEASE HELP US. THANK YOU. DT

    NHTSA complaint 10007527
  12. Filed Oct 18, 2002Failure Jul 15, 2002Fredonia, NYVehicle speed control

    AUDI HAS ACKNOWLEDGED THE FACT IN A REPORT TO USA TODAY THAT THE ALLROAD MODEL HAS WHAT IS CALLED DELAYED THROTTLE RESPONSE A POTENTIALLY LIFE THREATENING MALFUNCTION OF THE TIPTRONIC TRANSMISSION BUT AUDI OF AMERICA DENIES THE PROBLEM EXSISTS TO THE OWNERS OF THESE VEHICLES WHEN WE CONTACT THEM OR THEIR DEALER NETWORK. THIS PROBLEM IS AS DANGEROUS AS AUDI'S UNINTENDED ACCELERATION ISSUE YEARS BACK. SEVERAL HUNDRED AUDI OWNERS HAVE SIGNED A PETITION REGARDING THIS VITAL SAFETY CONCERN. PLEASE HELP US. THANK YOU. DT

    NHTSA complaint 768611
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE08008 Preliminary evaluation, Fuel system
    FUEL TANK LEAK
    Opened Jan 31, 2008, closed May 30, 2008 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

8 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • TSB-00-10-02 Mar 24, 2010 · Service Bulletin/Repair Instructions
    AUDI: SOFTWARE VERSION MANAGEMENT (SVM) OPERATING INSTRUCTIONS. DETAILING THE GENERAL PROCESS FOR CARRYING OUT A SOFTWARE VERSION MANAGEMENT (SVM) SOFTWARE UPDATE FOR ANY TSB OR REQUIRED VEHICLE UPDATE (RVU). TROUBLESHOOTING INFORMATION IS INCLUDED. *PE
  • SA-28F2 J1 May 1, 2010 · Service Bulletin/Repair Instructions
    AUDI: (REVISED) VEHICLES AFFECTED BY THIS ACTION MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS. IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATE TO LET YOU KNOW THAT THE VEHICLE MAY EXPERIENCE SOME DETERIORATI…
  • TSB-01-09-06 May 13, 2009 · Service Bulletin/Repair Instructions
    AUDI: SOFTWARE VERSION MANAGEMENT (SVM), OPERATING INSTRUCTIONS. SVM IS A PROCESS TO UPDATE THE PROGRAMMING IN FLASHABLE (RE-PROGRAMMABLE) CONTROL MODULES AND/OR TO DOCUMENT CHANGES IN SOFTWARE LEVELS IN AUDI VEHICLES. THIS SYSTEM USES THE VAS 5051B OR V…
  • TSB-01-08-33 Dec 15, 2008 · Service Bulletin/Repair Instructions
    AUDI: SOFTWARE VERSION MANAGEMENT(SVM) OPERATING INSTRUCTIONS. ITS A PROCESS TO UPDATE THE PROGRAMMING IN FLASHABLE (REPROGRAMMABLE) CONTROL MODULES AND/OR TO DOCUMENT CHANGES IN SOFTWARE LEVELS IN ALL AUDI VEHICLES. *PE
  • TSB-44-08-14 Nov 19, 2008 · Service Bulletin/Repair Instructions
    AUDI: WHEEL BOLTS REQUIRE TORQUE ADJUSTMENT. TORQUE STICKS AND TORQUE EXTENSION BARS ARE NOT APPROVED BY AUDI OF AMERICA, INC. AND SHOULD NOT BE USED TO APPLY TORQUE TO WHEEL BOLTS. ALL AUDI MODELS INCLUDED. *PE
  • 20036582 Feb 26, 2007 · Service Bulletin/Repair Instructions
    LOSES POWER OR WILL NOT MOVE AFTER STOP. *KB
  • 20056243 Feb 26, 2007 · Service Bulletin/Repair Instructions
    HEADLIGHT AIMING, USING HELLA UNIVERSAL BEAMSETTER. *KB
  • 0308 Jul 24, 2003 · Service Bulletin/Repair Instructions
    MALFUNCTION INDICATOR LIGHT ON, DIAGNOSTIC TROUBLE CODES (DTC) P0300, P0411, P1128, P1411, P1423 STORED IN DTC MEMORY. A8, S8, A6 QUATTROS. *TT
Source: NHTSA manufacturer communications files.