Complaints over time
Complaints about the 2018 Bentley Bentayga peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Bentley Bentayga
SUV, gasoline, AWD/All-Wheel Drive, built in England. Owner complaints on file from Mar 12, 2023 to Mar 12, 2023.
Recall campaigns covering this model year43,824 vehicles or units across those campaigns
Owner complaints1Below the median 2018 suv
Severity index0.02018 suvs average 5.2
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2018 Bentley Bentayga name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2018 Bentley Bentayga
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-592 | Aug 23, 2023 | Fuel supply module wiring can overheat and melt the flange, resulting in a fuel leak | Fuel system | 3,527 | Part replacement |
| 20V-154 | Mar 18, 2020 | Third-row upper seat belt attachment may not stay connected to the vehicle in the event of a crash | Seat belts | 281 | Part replacement |
| 20V-092 | Feb 17, 2020 | In the event of a crash, the side curtain air bags may not properly inflate | Airbags | 4 | Part replacement |
| 18V-632 | Sep 14, 2018 | When reverse gear has been selected, the rearview camera display may be obstructed or may not be fully visible within two seconds | Back-over prevention | 12 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Bentley Bentayga
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 12, 2023Failure Nov 14, 2022Sherman Oaks, CAService brakes
On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front brakes were dangerously low and needed to be replaced. The service man advised me that he had customers having their brakes go bad in this car in as little as 5,000 miles without notice..
NHTSA complaint 11511458
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
750 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 2057841/5 Aug 27, 2026 · Service Bulletin/Repair Instructions
Windscreen replacement criteria whilst under manufacturers warranty. - 2078038/5 Aug 27, 2026 · Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models - 2083061/1 Aug 19, 2026 · Service Bulletin/Repair Instructions
Real Wear Setup and Guide using VYSOR - 2061369/14 Aug 19, 2026 · Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high tempera… - 2082806/1 Aug 11, 2026 · Service Bulletin/Repair Instructions
Steering Rack Requires Replacement | Bentayga | 17-18MY - 2078395/3 Aug 11, 2026 · Service Bulletin/Repair Instructions
Service info: Leather Damage/Anomalies | All Models - 2061369/13 Aug 6, 2026 · Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temper… - 2078373/4 Aug 4, 2026 · Service Bulletin/Repair Instructions
Sunroof blind not retracting | Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing - 2081085/2 Jul 17, 2026 · Service Bulletin/Repair Instructions
V8 Engine - Ticking Noise, Misfiring and Possible Low Oil Pressure Indications. Customer statement: The customer may report an audible ticking noise from the top of the engine, low oil pressure warnings / MIL on the Driver Information Panel, and/or misfirin… - 2073377/4 Jul 16, 2026 · Service Bulletin/Repair Instructions
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery. - 2078373/3 Jul 17, 2026 · Service Bulletin/Repair Instructions
Sunroof blind not retracting | Bentayga Series. - 2082308/1 Jul 10, 2026 · Service Bulletin/Repair Instructions
Satellite Values Not Displayed in MVBs - J949 Emergency Call Control Module (Conbox). Customer statement / workshop findings: During diagnosis using ODIS, Measured Value Blocks (MVBs) for: Visible satellites, tracked satellites (within J949 Emergency Call C… - 2051187/13 Jul 15, 2026 · Service Bulletin/Repair Instructions
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s) - 2059392/7 Jul 16, 2026 · Service Bulletin/Repair Instructions
Bentayga - PDC system not working or PDC system false detection. Customer statement: • PDC system not working or PDC system false detection • Warning evident within the DIP - 2078038/4 Jul 16, 2026 · Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models - 2080680/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation. - 2080901/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Sporadic entries - Nano connector contact testing. Customer statement / workshop findings: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communi… - 2055036/9 Jul 17, 2026 · Service Bulletin/Repair Instructions
My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services. - 2081236/2 Jul 17, 2026 · Service Bulletin/Repair Instructions
Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customer Statement: Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is c… - 2080814/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Service Info: Interior Veneer Replacement. Customer statement / workshop findings: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch. - 2075922/4 Jul 17, 2026 · Service Bulletin/Repair Instructions
High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's. Customer statement/Workshop findings: • Emission control warning light evident within the DIP • Engine not running/idling smoothly • High pi… - 2058484/16 Jul 16, 2026 · Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Customer statement / workshop findings: Engine warning lamp is illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detail… - 2075041/4 Jul 16, 2026 · Service Bulletin/Repair Instructions
Lower and/or upper front suspension lever bushes - Warranty replacement guidelines - 2063729/6 Jul 16, 2026 · Service Bulletin/Repair Instructions
Fitment of control modules from donor vehicles for test purposes. - 2077519/4 Jul 16, 2026 · Service Bulletin/Repair Instructions
Exterior Gap and Profile Information. Customer statement / workshop findings: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness. - 2055664/4 Jul 16, 2026 · Service Bulletin/Repair Instructions
DTC P14AB00 and/or other related exhaust flap DTC's - Warning lamp evident within the DIP. - 2028808/10 Jul 15, 2026 · Service Bulletin/Repair Instructions
Service info: Engine oil – Specific oil type and oil consumption reference. - 2057978/10 Jul 16, 2026 · Service Bulletin/Repair Instructions
Engine Lubricating Oil - Replenishment. Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services. - 2075318/5 Jul 16, 2026 · Service Bulletin/Repair Instructions
Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s). - 2075331/5 Jul 15, 2026 · Service Bulletin/Repair Instructions
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module… - 2028794/10 Jul 16, 2026 · Service Bulletin/Repair Instructions
Engine coolant mixture - Restrictions on use of desalinated water. - 2068946/12 Jul 16, 2026 · Service Bulletin/Repair Instructions
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) - 2081721/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Vehicle Central Locking – Door Locking / Unlocking Functional Complaints. Customer Statement: The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or… - 2064779/7 Jul 16, 2026 · Service Bulletin/Repair Instructions
Creaking/squeak noise from the front suspension (upper inner lever bushes) - 2080097/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Service info: Conversion of imported vehicles. Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles … - 2080795/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials - 2075786/3 Jul 15, 2026 · Service Bulletin/Repair Instructions
Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year. - 2078190/7 Jul 17, 2026 · Service Bulletin/Repair Instructions
AC System not Cooling - HVAC Leakage Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time. - 2061369/12 Jul 2, 2026 · Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temp… - 2051562/17 Jul 17, 2026 · Service Bulletin/Repair Instructions
12 volt - Battery condition checks - Battery replacement requirements - 2071131/6 Jun 30, 2026 · Service Bulletin/Repair Instructions
Measured values - Cycle recording instructions Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to… - 2081882/1 May 29, 2026 · Service Bulletin/Repair Instructions
Navigation Map Update Process - MIB2 Infotainment Systems. Customer statement / workshop findings: The customer requests improved and/or newer navigation functionality, including access to the latest navigation maps and updated map content. - 2082002/1 May 29, 2026 · Service Bulletin/Repair Instructions
B200FFE - Internal Malfunction Logged in Sway Stablization Control Units (00D4/00D5). Customer statement / workshop findings: During fault finding, the following may be observed: DTC B200FFE (Internal Malfunction) stored in the following diagnostic address:… - 2075140/3 May 21, 2026 · Service Bulletin/Repair Instructions
Engine cooling system over cooling - One or a combination of DTC's may be evident P218100 - P1BB400. - 2075034/4 May 19, 2026 · Service Bulletin/Repair Instructions
EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Customer statement / workshop findings: One or a combination of the following is evident within the DIP (Figure 1) • Electronic parking b… - 2078190/6 May 18, 2026 · Service Bulletin/Repair Instructions
AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time. - 2081947/1 May 13, 2026 · Service Bulletin/Repair Instructions
W12 Engine - DTC P192400 control module pin code implausible signal logged in 0001 /0011. Customer Statement: The customer may report one or more of the following after vehicle repairs: • Engine does not start following workshop work • Drive System Fault wa… - 2078038/3 May 13, 2026 · Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Un… - 2063729/5 May 8, 2026 · Service Bulletin/Repair Instructions
Fitment of control modules from donor vehicles for test purposes. Technical background If an issue is suspected for one of the control modules listed below: • Onboard supply control unit (J519) • Convenience system central control unit (J393) • Data bus dia… - 2081721/1 May 2, 2026 · Service Bulletin/Repair Instructions
Vehicle Central Locking – Door Locking / Unlocking Functional Complaints Customer Statement The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or i… - 2057841/4 Apr 20, 2026 · Service Bulletin/Repair Instructions
Windscreen replacement criteria whilst under manufacturers warranty. Customer statement / workshop findings: Windscreen cracked/damaged - 2051562/16 Apr 20, 2026 · Service Bulletin/Repair Instructions
12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable - 2077256/4 Apr 10, 2026 · Service Bulletin/Repair Instructions
Rear Door Blind Inoperative | Bentayga Series Customer statement / workshop findings: Rear door blind is inoperative - 2071525/4 Apr 11, 2026 · Service Bulletin/Repair Instructions
Driver / Passenger door(s) creak on close - All models (front and / or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the “Power close” function - Front and / or rear (Depending on vehicle type) - 2078190/5 Mar 7, 2026 · Service Bulletin/Repair Instructions
AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time. - 2079115/2 Mar 28, 2026 · Service Bulletin/Repair Instructions
Turbo Charger Under-boost - DTC P029900 is evident in 0001 | V8 Kovomo | All Models. Customer Statement: The engine warning light comes on and the vehicle loses power. - 2055036/8 Mar 28, 2026 · Service Bulletin/Repair Instructions
My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services - 2081236/1 Mar 18, 2026 · Service Bulletin/Repair Instructions
Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is commonly reported aft… - 2081243/1 Mar 18, 2026 · Service Bulletin/Repair Instructions
Service Info: Engine Control Module (ECM) 5V Reference Circuits. This TPI provides supplementary technical information to support diagnosis of ECM 5V reference circuit DTCs. It details the sensors associated with each reference circuit (A, B, and C) and out… - 2081029/1 Mar 7, 2026 · Service Bulletin/Repair Instructions
W12 Engine - Ticking Noise and Possible Low Oil Pressure Indications. The customer may report a ticking noise from the upper engine area, low oil pressure warnings, or a flashing MIL during engine operation.
Source: NHTSA manufacturer communications files.