Complaints over time
Complaints about the 2021 Bentley Bentayga peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Bentley Bentayga
SUV, plug-in hybrid, AWD/All-Wheel Drive, built in England. Owner complaints on file from Nov 28, 2022 to Nov 28, 2022.
Recall campaigns covering this model year713k vehicles or units across those campaigns
Owner complaints1Below the median 2021 suv
Severity index0.02021 suvs average 6.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2021 Bentley Bentayga name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
7 recall campaigns cover the 2021 Bentley Bentayga
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-592 | Aug 23, 2023 | Fuel supply module wiring can overheat and melt the flange, resulting in a fuel leak | Fuel system | 3,527 | Part replacement |
| 22V-743 | Oct 5, 2022 | Due to a software error, the rearview camera image may be blank when the car is placed in reverse | Back-over prevention | 3,134 | Software update |
| 22V-257 | Apr 14, 2022 | Second row seats may be installed incorrectly, without being locked on all seat rails | Seats | 1,923 | Not stated |
| 21V-975 | Dec 15, 2021 | Owner's manual incorrectly states that the air bag system will not deploy when the "Passenger Airbag On" symbol is illuminated | Airbags | 3,777 | Repair or modification |
| 21V-647 | Aug 18, 2021 | Incorrect software for the chassis control module may cause the Electronic Stability Control (ESC) system to malfunction | Stability and traction control | 28 | Software update |
| 21V-605 | Aug 4, 2021 | Front passenger seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly | Seat belts | 33 | Part replacement |
| 21V-276 | Apr 21, 2021 | Lock nut on the trailing arm of the rear axle may break due to stress corrosion | Suspension | 206 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Bentley Bentayga
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 28, 2022Failure Nov 28, 2022chicago, ILElectrical system, Exterior lighting
climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work
NHTSA complaint 11495207
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
700 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 2057841/5 Aug 27, 2026 · Service Bulletin/Repair Instructions
Windscreen replacement criteria whilst under manufacturers warranty. - 2078038/5 Aug 27, 2026 · Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models - 2083061/1 Aug 19, 2026 · Service Bulletin/Repair Instructions
Real Wear Setup and Guide using VYSOR - 2061369/14 Aug 19, 2026 · Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high tempera… - 2078395/3 Aug 11, 2026 · Service Bulletin/Repair Instructions
Service info: Leather Damage/Anomalies | All Models - 2061369/13 Aug 6, 2026 · Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temper… - 2078373/4 Aug 4, 2026 · Service Bulletin/Repair Instructions
Sunroof blind not retracting | Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing - 2081085/2 Jul 17, 2026 · Service Bulletin/Repair Instructions
V8 Engine - Ticking Noise, Misfiring and Possible Low Oil Pressure Indications. Customer statement: The customer may report an audible ticking noise from the top of the engine, low oil pressure warnings / MIL on the Driver Information Panel, and/or misfirin… - 2073377/4 Jul 16, 2026 · Service Bulletin/Repair Instructions
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery. - 2078373/3 Jul 17, 2026 · Service Bulletin/Repair Instructions
Sunroof blind not retracting | Bentayga Series. - 2082308/1 Jul 10, 2026 · Service Bulletin/Repair Instructions
Satellite Values Not Displayed in MVBs - J949 Emergency Call Control Module (Conbox). Customer statement / workshop findings: During diagnosis using ODIS, Measured Value Blocks (MVBs) for: Visible satellites, tracked satellites (within J949 Emergency Call C… - 2068064/6 Jul 16, 2026 · Service Bulletin/Repair Instructions
Front door clash with the rear door brightware | Bentayga Series. Customer statement / workshop findings: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door Or The rear door lower br… - 2051187/13 Jul 15, 2026 · Service Bulletin/Repair Instructions
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s) - 2059392/7 Jul 16, 2026 · Service Bulletin/Repair Instructions
Bentayga - PDC system not working or PDC system false detection. Customer statement: • PDC system not working or PDC system false detection • Warning evident within the DIP - 2078038/4 Jul 16, 2026 · Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models - 2080680/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation. - 2080901/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Sporadic entries - Nano connector contact testing. Customer statement / workshop findings: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communi… - 2055036/9 Jul 17, 2026 · Service Bulletin/Repair Instructions
My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services. - 2068273/6 Jul 15, 2026 · Service Bulletin/Repair Instructions
Multiple random misfires evident during PDI. - 2065664/6 Jul 17, 2026 · Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - Engine MIL light on - DTC “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2. Customer statement / workshop findings: DTC P004100: “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engi… - 2081236/2 Jul 17, 2026 · Service Bulletin/Repair Instructions
Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customer Statement: Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is c… - 2080814/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Service Info: Interior Veneer Replacement. Customer statement / workshop findings: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch. - 2075922/4 Jul 17, 2026 · Service Bulletin/Repair Instructions
High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's. Customer statement/Workshop findings: • Emission control warning light evident within the DIP • Engine not running/idling smoothly • High pi… - 2071933/5 Jul 17, 2026 · Service Bulletin/Repair Instructions
Headlamp Control Unit Replacement | Bentayga and Flying Spur. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn … - 2058484/16 Jul 16, 2026 · Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Customer statement / workshop findings: Engine warning lamp is illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detail… - 2075041/4 Jul 16, 2026 · Service Bulletin/Repair Instructions
Lower and/or upper front suspension lever bushes - Warranty replacement guidelines - 2063729/6 Jul 16, 2026 · Service Bulletin/Repair Instructions
Fitment of control modules from donor vehicles for test purposes. - 2077519/4 Jul 16, 2026 · Service Bulletin/Repair Instructions
Exterior Gap and Profile Information. Customer statement / workshop findings: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness. - 2055664/4 Jul 16, 2026 · Service Bulletin/Repair Instructions
DTC P14AB00 and/or other related exhaust flap DTC's - Warning lamp evident within the DIP. - 2028808/10 Jul 15, 2026 · Service Bulletin/Repair Instructions
Service info: Engine oil – Specific oil type and oil consumption reference. - 2057978/10 Jul 16, 2026 · Service Bulletin/Repair Instructions
Engine Lubricating Oil - Replenishment. Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services. - 2075318/5 Jul 16, 2026 · Service Bulletin/Repair Instructions
Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s). - 2075331/5 Jul 15, 2026 · Service Bulletin/Repair Instructions
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module… - 2028794/10 Jul 16, 2026 · Service Bulletin/Repair Instructions
Engine coolant mixture - Restrictions on use of desalinated water. - 2068946/12 Jul 16, 2026 · Service Bulletin/Repair Instructions
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) - 2063855/13 Jul 15, 2026 · Service Bulletin/Repair Instructions
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Customer statement / workshop findings: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module e… - 2081721/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Vehicle Central Locking – Door Locking / Unlocking Functional Complaints. Customer Statement: The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or… - 2064779/7 Jul 16, 2026 · Service Bulletin/Repair Instructions
Creaking/squeak noise from the front suspension (upper inner lever bushes) - 2080097/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Service info: Conversion of imported vehicles. Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles … - 2080795/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials - 2075786/3 Jul 15, 2026 · Service Bulletin/Repair Instructions
Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year. - 2064648/7 Jul 16, 2026 · Service Bulletin/Repair Instructions
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar … - 2078190/7 Jul 17, 2026 · Service Bulletin/Repair Instructions
AC System not Cooling - HVAC Leakage Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time. - 2061369/12 Jul 2, 2026 · Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temp… - 2051562/17 Jul 17, 2026 · Service Bulletin/Repair Instructions
12 volt - Battery condition checks - Battery replacement requirements - 2071131/6 Jun 30, 2026 · Service Bulletin/Repair Instructions
Measured values - Cycle recording instructions Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to… - 2082002/1 May 29, 2026 · Service Bulletin/Repair Instructions
B200FFE - Internal Malfunction Logged in Sway Stablization Control Units (00D4/00D5). Customer statement / workshop findings: During fault finding, the following may be observed: DTC B200FFE (Internal Malfunction) stored in the following diagnostic address:… - 2075140/3 May 21, 2026 · Service Bulletin/Repair Instructions
Engine cooling system over cooling - One or a combination of DTC's may be evident P218100 - P1BB400. - 2075034/4 May 19, 2026 · Service Bulletin/Repair Instructions
EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Customer statement / workshop findings: One or a combination of the following is evident within the DIP (Figure 1) • Electronic parking b… - 2078190/6 May 18, 2026 · Service Bulletin/Repair Instructions
AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time. - 2081947/1 May 13, 2026 · Service Bulletin/Repair Instructions
W12 Engine - DTC P192400 control module pin code implausible signal logged in 0001 /0011. Customer Statement: The customer may report one or more of the following after vehicle repairs: • Engine does not start following workshop work • Drive System Fault wa… - 2078038/3 May 13, 2026 · Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Un… - 2063729/5 May 8, 2026 · Service Bulletin/Repair Instructions
Fitment of control modules from donor vehicles for test purposes. Technical background If an issue is suspected for one of the control modules listed below: • Onboard supply control unit (J519) • Convenience system central control unit (J393) • Data bus dia… - 2081721/1 May 2, 2026 · Service Bulletin/Repair Instructions
Vehicle Central Locking – Door Locking / Unlocking Functional Complaints Customer Statement The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or i… - 2057841/4 Apr 20, 2026 · Service Bulletin/Repair Instructions
Windscreen replacement criteria whilst under manufacturers warranty. Customer statement / workshop findings: Windscreen cracked/damaged - 2081608/1 Apr 20, 2026 · Service Bulletin/Repair Instructions
Bring Your Own Content - Over The Air (OTA) Update to software version R14.0.8 – Maintenance Release. An Over The Air Update (OTA) could be required for both of the Bring Your Own Content (BYOC) screens. The update includes the following: • Fixes for castin… - 2051562/16 Apr 20, 2026 · Service Bulletin/Repair Instructions
12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable - 2077256/4 Apr 10, 2026 · Service Bulletin/Repair Instructions
Rear Door Blind Inoperative | Bentayga Series Customer statement / workshop findings: Rear door blind is inoperative - 2071525/4 Apr 11, 2026 · Service Bulletin/Repair Instructions
Driver / Passenger door(s) creak on close - All models (front and / or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the “Power close” function - Front and / or rear (Depending on vehicle type) - 2078190/5 Mar 7, 2026 · Service Bulletin/Repair Instructions
AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
Source: NHTSA manufacturer communications files.