Model year

2018 Bentley Mulsanne

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year21,071 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Bentley Mulsanne by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2018 Bentley Mulsanne

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Bentley Mulsanne
CampaignFiledSubjectComponentVehiclesRemedy
19V-033Jan 15, 2019In the event of a crash, the rear seat belt anchor may detach from the vehicleSeat belts1,059Repair or modification
18V-632Sep 14, 2018When reverse gear has been selected, the rearview camera display may be obstructed or may not be fully visible within two secondsBack-over prevention12Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Bentley Mulsanne

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    175 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • 2057841/5 Aug 27, 2026 · Service Bulletin/Repair Instructions
      Windscreen replacement criteria whilst under manufacturers warranty.
    • 2078038/5 Aug 27, 2026 · Service Bulletin/Repair Instructions
      Service info: Paint Damage/Anomalies | All Models
    • 2083061/1 Aug 19, 2026 · Service Bulletin/Repair Instructions
      Real Wear Setup and Guide using VYSOR
    • 2051187/13 Jul 15, 2026 · Service Bulletin/Repair Instructions
      Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
    • 2055036/9 Jul 17, 2026 · Service Bulletin/Repair Instructions
      My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services.
    • 2028808/10 Jul 15, 2026 · Service Bulletin/Repair Instructions
      Service info: Engine oil – Specific oil type and oil consumption reference.
    • 2028794/10 Jul 16, 2026 · Service Bulletin/Repair Instructions
      Engine coolant mixture - Restrictions on use of desalinated water.
    • 2080097/2 Jul 16, 2026 · Service Bulletin/Repair Instructions
      Service info: Conversion of imported vehicles. Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles …
    • 2075786/3 Jul 15, 2026 · Service Bulletin/Repair Instructions
      Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
    • 2051562/17 Jul 17, 2026 · Service Bulletin/Repair Instructions
      12 volt - Battery condition checks - Battery replacement requirements
    • 2071131/6 Jun 30, 2026 · Service Bulletin/Repair Instructions
      Measured values - Cycle recording instructions Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to…
    • 2081882/1 May 29, 2026 · Service Bulletin/Repair Instructions
      Navigation Map Update Process - MIB2 Infotainment Systems. Customer statement / workshop findings: The customer requests improved and/or newer navigation functionality, including access to the latest navigation maps and updated map content.
    • 2057841/4 Apr 20, 2026 · Service Bulletin/Repair Instructions
      Windscreen replacement criteria whilst under manufacturers warranty. Customer statement / workshop findings: Windscreen cracked/damaged
    • 2051562/16 Apr 20, 2026 · Service Bulletin/Repair Instructions
      12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable
    • 2055036/8 Mar 28, 2026 · Service Bulletin/Repair Instructions
      My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services
    • 2055036/7 Feb 17, 2026 · Service Bulletin/Repair Instructions
      My Bentley - Connected services Customer statement / workshop findings: Complaints relating to My Bentley connected services.
    • 2080097/1 Feb 17, 2026 · Service Bulletin/Repair Instructions
      Service info: Conversion of imported vehicles
    • 2051562/15 Feb 17, 2026 · Service Bulletin/Repair Instructions
      12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable
    • 2051562/14 Feb 3, 2026 · Service Bulletin/Repair Instructions
      12 volt - Battery condition checks - Battery replacement requirements. Condition: 12 volt battery flat or unserviceable
    • 2061195/4 Oct 29, 2025 · Service Bulletin/Repair Instructions
      Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns.
    • 2064337/4 Oct 24, 2025 · Service Bulletin/Repair Instructions
      Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI.
    • 2028808/9 Oct 25, 2025 · Service Bulletin/Repair Instructions
      Service info: Engine oil - Specific oil type and oil consumption reference. Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should alwa…
    • 2056407/7 Oct 25, 2025 · Service Bulletin/Repair Instructions
      Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can…
    • 2051187/12 Oct 25, 2025 · Service Bulletin/Repair Instructions
      Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
    • 2028794/9 Oct 24, 2025 · Service Bulletin/Repair Instructions
      Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each …
    • 2052785/10 Oct 25, 2025 · Service Bulletin/Repair Instructions
      Brake noise identification
    • 2075786/2 Oct 25, 2025 · Service Bulletin/Repair Instructions
      Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
    • 2071131/5 Oct 7, 2025 · Service Bulletin/Repair Instructions
      Measured values - Cycle recording instructions. Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support.
    • 2069806/7 Sep 9, 2025 · Service Bulletin/Repair Instructions
      HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines
    • 2078770/1 Aug 21, 2025 · Service Bulletin/Repair Instructions
      My Bentley App – Registration Impact on 18MY and 19MY Vehicles. Condition: Customers may report that they are unable to register their 18MY or 19MY Bentley vehicle in the My Bentley App.
    • 2050542/8 Jun 30, 2025 · Service Bulletin/Repair Instructions
      Front Exterior Lighting Steamed Up/Leaks | 12-24MY.
    • 2069806/6 Jun 26, 2025 · Service Bulletin/Repair Instructions
      HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines.
    • 2077519/2 May 28, 2025 · Service Bulletin/Repair Instructions
      Exterior Gap and Profile Information | 17 - 25MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
    • 2075786/1 May 29, 2025 · Service Bulletin/Repair Instructions
      Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
    • 2077529/2 May 21, 2025 · Service Campaign
      Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.
    • 2077529/1 May 12, 2025 · Service Bulletin/Repair Instructions
      Seat Fans Inoperative | All Models | 17-25MY
    • 2077519/1 May 13, 2025 · Service Bulletin/Repair Instructions
      Exterior Gap and Profile Information | 17 - 25MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness
    • 2051187/11 Apr 7, 2025 · Service Bulletin/Repair Instructions
      Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
    • 2064337/3 Mar 4, 2025 · Service Bulletin/Repair Instructions
      Usage of E10 fuel. Condition: In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI Technical Background: Details on the introduction of E10 fuel which contains 10% ethanol and its usa…
    • 2028808/8 Mar 3, 2025 · Service Bulletin/Repair Instructions
      Service info: Engine oil - Specific oil type and oil consumption reference. Condition: Engine oil level requires top up between services Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliabi…
    • 2071131/3 Mar 5, 2025 · Service Bulletin/Repair Instructions
      Measured values - Cycle recording instructions. Condition: In some cases, Measured value traces may be requested in XML format for analysis by Product Support
    • 2028794/8 Mar 4, 2025 · Service Bulletin/Repair Instructions
      Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each …
    • 2063651/4 Feb 22, 2025 · Service Bulletin/Repair Instructions
      Tyre tread/sidewall crack(s)
    • 2063017/4 Feb 22, 2025 · Service Bulletin/Repair Instructions
      Road wheel inspection procedure. Condition: In the event a complaint is received regarding road wheel/s condition for example: • Scratches • Corrosion • Damage • Blemishes • Chipping
    • 2056407/6 Feb 22, 2025 · Service Bulletin/Repair Instructions
      Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering.
    • 2052785/9 Feb 21, 2025 · Service Bulletin/Repair Instructions
      Brake noise identification. Technical Background: Brake noises can be attributed to many causes, the most common causes are as follows: • Brake discs or pads are close to their wear limit • New brake pads and/or discs have not been properly bedded in after …
    • 2063410/7 Feb 24, 2025 · Service Bulletin/Repair Instructions
      Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Condition: Issue suspected with the Infotainment Main unit (5F / J794) - For example: • MMI screen image flickers or goes blank • No response to selection • Audio cuts out
    • 2075562/1 Oct 28, 2024 · Service Bulletin/Repair Instructions
      Keyless entry system (KESSY) function was found to be disabled when the vehicle was parked for a short duration of time. Customer statement / workshop findings: Keyless entry system (KESSY) function is disabled when the vehicle is parked for a short duratio…
    • 2071131/2 Oct 10, 2024 · Service Bulletin/Repair Instructions
      Measured values - Cycle recording instructions. Technical background The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Ins…
    • 2069806/5 Mar 25, 2024 · Service Bulletin/Repair Instructions
      HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer r…
    • 2051562/12 Mar 12, 2024 · Service Bulletin/Repair Instructions
      12 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Me…
    • 2072055/1 Nov 30, 2023 · Service Bulletin/Repair Instructions
      Spurious DTC identification. Customer statement / workshop findings: Customers will not be aware of any DTCs, workshop operatives may discover spurious DTCs whilst running Guided Fault Finding (GFF) when using ODIS Technical background: To determine the…
    • 2028794.7 Oct 23, 2023 · Service Bulletin/Repair Instructions
      Engine Coolant Mixture - Restrictions on use of desalinated water Customer Statement: -Engine coolant requires topping up or replacing
    • 2052785.8 Oct 13, 2023 · Service Bulletin/Repair Instructions
      Brake Noise Identification: Customer Statement: -Noise/squeal complaint from the braking system Technical Background: -The noise/squeal can be reproduced and clearly assigned to the braking system
    • 2063651.3 Oct 12, 2023 · Service Bulletin/Repair Instructions
      Tyre tread/sidewall crack(s) Customer Statement: -Cracks evident in the sidewall and/or tread pattern (See the examples in Figures 1 and 2 showing cracks within the tread pattern)
    • 2063410.5 Oct 12, 2023 · Service Bulletin/Repair Instructions
      Infotainment Main unit (5F / J794) fault finding/diagnosis procedure Customer Statement: Issue suspected with the Infotainment Main unit (5F / J794) - For example: MMI screen image flickers or goes blank No response to selection Audio cuts-out
    • 2063017.3 Oct 10, 2023 · Service Bulletin/Repair Instructions
      Road wheel inspection procedure Customer Statement: In the event a complaint is received regarding road wheel/s condition for example: - Scratches - Corrosion - Damage - Blemishes - Chipping Please refer to the onward instructions
    • 2061195/3 Oct 12, 2023 · Service Bulletin/Repair Instructions
      Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Tec…
    • 2057978.7 Oct 11, 2023 · Service Bulletin/Repair Instructions
      Engine Lubricating Oil - Replenishment Customer Statement: -Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.
    • 2056407.5 Oct 11, 2023 · Service Bulletin/Repair Instructions
      Running gear - Noise identification Workshop Findings: -The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system Prior to starting t…
    Source: NHTSA manufacturer communications files.