Complaints over time
Complaints about the 2004 BIG DOG Chopper peaked in 2010, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2004 BIG DOG Chopper
Motorcycle, gasoline, built in United States. Owner complaints on file from Aug 16, 2010 to Aug 15, 2014.
Recall campaigns covering this model year11,895 vehicles or units across those campaigns
Owner complaints31.5 times the median 2004 motorcycle
Severity index0.02004 motorcycles average 11.4
First 24 months0Complaints in its first two years
Components
67% of complaints about the 2004 BIG DOG Chopper name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2004 BIG DOG Chopper
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 10V-180 | May 3, 2010 | There is a possible loose connection between the harness connector and the electronic harness controller | Electrical system | 1,895 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2004 BIG DOG Chopper
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Aug 15, 2014Failure Aug 15, 2014Canal Winchester, OHService brakes
WHERE DO I GET A 2004 MASTER CYLINDER FOR MY BIKE??? EVERYTHING THAT'S ON RECALL IS ON MY BIKE!! AND EVEN MORE TO BE PISSED ABOUT IS THEY SOLD THIS TO ME A FEW MONTHS AFTER THERE RECALL WHEN THEY NEW ABOUT IT, EVERYTHING THAT WAS FIXED BECAUSE OF MULTIPLE PROBLEMS I HAD TO PAY OUT OF POCKET. BUT YET THEY NEW ABOUT THIS RECALL. WHAT DO I DO??? *TR
NHTSA complaint 10622441 - Filed Apr 13, 2013Failure Mar 9, 20135,000 milesWestminster, SCElectrical system, Electronic stability control (esc), Exterior lighting
HEAD LIGHT TURN SIGNALS STOPPED WORKING. THEY WENT OUT WHILE DRIVING AT NIGHT. HAD TO HAVE MY BIKE TOWED. *TR
NHTSA complaint 10508115 - Filed Aug 16, 2010Failure Dec 1, 20095,000 milesWoodstock, GAElectrical system
TL* THE CONTACT OWNS A 2004 BIG DOG MOTORCYCLE CHOPPER. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 10V180000 (ELECTRICAL SYSTEM) IN 2006, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE MOTORCYCLE CONTINUED TO STALL WHILE TRAVELING AT ANY SPEED. THE DEALER AND THE MANUFACTURER WERE CONTACTED AND BOTH ADVISED THAT THE RECALL WAS PERFORMED ON THE MOTORCYCLE THEREFORE THEY WILL NOT ASSIST WITH ADDITIONAL REPAIRS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,500. UPDATED 11/16/10*BF UPDATED 11/23/10*JB
NHTSA complaint 10349718
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- RQ10002 Recall query, Electrical system
Motorcycle Stalling
Opened Jan 27, 2010, closed May 10, 2010 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SB-1099 Jan 11, 2008 · Service Bulletin/Repair Instructions
BIGDOG MOTORCYCLE: FUEL TANK VENT MAY BECOME FLOODED WITH FUEL, CAUSING THE MOTORCYCLE TO RUN POORLY DUE TO A FUEL MIXTURE THAT IS TOO RICH. *PE - 1088 Jun 30, 2006 · Service Bulletin/Repair Instructions
HORN HARNESS WIRES MAY BREAK. *TT
Source: NHTSA manufacturer communications files.