Complaints over time
Complaints about the 2023 BIG TEX 16GN peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 BIG TEX 16GN
Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 10, 2023 to Jul 10, 2023.
Recall campaigns covering this model year11,724 vehicles or units across those campaigns
Owner complaints1Close to the median 2023 trailer
Severity index0.02023 trailers average 5.4
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2023 BIG TEX 16GN name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2023 BIG TEX 16GN
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-498 | Jul 11, 2022 | Spare tire mount allows the spare tire to vibrate, which can cause the joint between the spare tire mount and the trailer to fatigue and… | Tires | 1,724 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 BIG TEX 16GN
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 10, 2023Failure Aug 10, 20221 milesCongress, AZIntegrated trailer brake control
The contact owns a 2023 Big Tex Utility Trailer. The contact stated that the unloaded trailer was being towed by a 2018 Forest River Forester RV built on a 2017 Ford E-450 Chassis. The contact stated while driving and releasing the accelerator pedal, the vehicle began to roll, however, the trailer brakes failed to respond upon engaging the brake controller. The trailer was taken to the dealer, where an electrical tester was used to diagnose, but no issues were found. The contact stated that the electrical tester was not adequate for the diagnostics tests because the trailer was equipped with drum brakes; therefore, the electrical tester could not detect a mechanical failure. The vehicle was then taken to an independent mechanic, who inspected the trailer brakes and informed the contact that the trailer brakes did not have self-adjustment capability, as advertised by the manufacturer, and the brakes needed to be adjusted manually. The mechanic manually adjusted the brakes and informed the contact that he needed to manually adjust the brakes as needed. The trailer was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1.
NHTSA complaint 11531429
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- CA-001 Jul 29, 2022 · Service Bulletin/Repair Instructions
The Customer Advisory instructs that the spare tire should be removed from the spare tire mount due to metal fatigue caused by road vibration.
Source: NHTSA manufacturer communications files.