Complaints over time
Complaints about the 2025 BMW 230I by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 BMW 230I
Coupe, gasoline, AWD/All-Wheel Drive, built in Mexico. Owner complaints on file from Sep 1, 2026 to Sep 29, 2026.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints32.0 times the median 2025 coupe
Severity index33.32025 coupes average 13.7
First 24 months0Complaints in its first two years
Components
33% of complaints about the 2025 BMW 230I name back-over prevention
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2025 BMW 230I
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 BMW 230I
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Sep 29, 2026Failure Sep 1, 2026Mount Laurel, NJTires
The tires which are 245/40/19 on a 2025 BMW 230I are wearing so bad.They are chopped on the front very bad and the ends on the right side of vehicle which does have suspension issues but the tires are horrible
NHTSA complaint 11767884 - Filed Sep 29, 2026Failure Sep 1, 2026Mount Laurel, NJElectrical system, Exterior lighting, Steering1 injured
Steering at low speeds went out ,lights came on and a whine started in steering.BMW Holman in Nj says its fine that its making noises and whines.The headlight is filling with water and BMW says its normal to have water in your HID headlights.Ca and that shs electrical system has battery drains,starter trouble and system shows multiple fault codes.Holman Bmw in Mount Laurel Nj again says its supposed to have faylut codes.Service Manager confirmed modules are not connecteting.He said he cant sent the report.The car also just starts to take the steering from you,its detecting things that arnt there. Car is dangerous
NHTSA complaint 11767881 - Filed Sep 1, 2026Failure Aug 24, 2026Mount Laurel, NJCamera
My 2025 Bmw 230i xdrixe has multiple infotainment issues from rear view camera,voice commands not working screen will go blank.Iil measurement will stop. working.Rear suspension is very bouncy and creeks like crazy Bmw has Tsb about this but Holman bmw will not repair it
NHTSA complaint 11761442
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
52 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B640826 Aug 28, 2026 · Service Bulletin/Repair Instructions
Customers may hear a noise from underneath the vehicle, or feel something rubbing being transmitted intothe body of the vehicle while driving. Customers may find water inside the vehicle on the front carpet. - B064326 Aug 22, 2026 · Other
Fastening Elements Return - B120326 Jul 10, 2026 · Emissions
Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction h… - B651826 Jun 23, 2026 · Service Bulletin/Repair Instructions
If BMW Intelligent Personal Assistant is active in the vehicle, once the customer exits the vehicle and a newkey cycle starts, the Intelligent Personal Assistant is deactivated and no longer available. - B651726 Jun 17, 2026 · Service Bulletin/Repair Instructions
After a factory reset of the head unit, the navigation voice input cannot be activated or deactivated. - B651426 Jun 4, 2026 · Service Bulletin/Repair Instructions
The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnection Display errors - B651226 Jun 13, 2026 · Service Bulletin/Repair Instructions
The voice command to deactivate Automatic Engine Start/Stop function can also trigger the activation ofIconic Sounds. - B610126 Jun 11, 2026 · Service Bulletin/Repair Instructions
During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive carefully. Driving stabilisation.” will appear. In addition, the fault memoryentries below will be stored within 40 seconds of … - B120326 Jun 19, 2026 · Warranty Program/Extension
Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction h… - B652025 May 5, 2026 · Service Bulletin/Repair Instructions
After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated, and touch function does register an audible sound. - B641224 May 4, 2026 · Service Bulletin/Repair Instructions
1. Use of aftermarket accessory hang-on cellular phone holders and/or air fresheners can break the instrument panel air vent slats. Damage and/or issues caused by outside influences are not covered under the BMW limited warranties. Originally, the air vent … - B010126 May 6, 2026 · Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date. - B651226 Apr 13, 2026 · Service Bulletin/Repair Instructions
After updating the vehicle to I-level …25-07-5XX, the spoken language of the navigation instructions changes from the set language for the voice assistant without the customer initiating the change. - B650926 Apr 6, 2026 · Service Bulletin/Repair Instructions
The customer reports that the Intelligent Personal Assistant (IPA) does not respond to the "Hey BMW" wakeup word, or to the push-to-talk (aka voice activation) button on the steering wheel. Also, various voice commands are possibly not correctly executed. - B630925 Mar 18, 2026 · Service Bulletin/Repair Instructions
After programming the vehicle via ISTA/RSUto 25-07-5xx, some of the interior ambientlighting strips (examples circled) may nolonger function properly. Possible fault codes entries for F74: 804A38 – Interior lights layering (IL-LIN_3): versioning incorrect: … - B630725 Mar 17, 2026 · Service Bulletin/Repair Instructions
The check control message(s) for the (brakelights, taillights, side lights, turn indicator,daytime driving lights) taillamps (highlightedin orange in the photo) is intermittentlydisplayed. Possible fault codes entries 80801E- LED driver: Communicationfaulty… - B120326 Mar 19, 2026 · Emissions
PROGRAM CONTROL UNITS (OBD) - B120326 Mar 11, 2026 · Emissions
BMW AG is conducting Voluntary Emissions Recall (effective March 11, 2026) on certain Model Year 2023 -2026 BMW vehicles that were produced between January 14, 2022, and September 16, 2025. - B610126 Feb 20, 2026 · Service Bulletin/Repair Instructions
During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive carefully. Driving stabilisation.” will appear. In addition, the fault memoryentries below will be stored within 40 seconds of … - B330125 Feb 23, 2026 · Service Bulletin/Repair Instructions
“Rattling” noises heard from the area of the luggage compartment when driving over a rough road surface. - B652725 Feb 11, 2026 · Service Bulletin/Repair Instructions
The vehicle may experience various operational issues with the infotainment system such as: Resets of the head unit Delayed start-up of the head unit (longer than 30 seconds) Failed start-up of the head unit Sporadic or permanent problems with navigation Sp… - B650326 Feb 17, 2026 · Service Bulletin/Repair Instructions
In Augmented View, the arrows are rotated by 180° (shown inverted below) when displayed on the CentralInformation Display (CID). - B610126 Feb 2, 2026 · Service Bulletin/Repair Instructions
SITUATION During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive carefully. Driving stabilisation.” will appear. In addition, the fault memoryentries below will be stored within 40 s… - B060526 Jan 20, 2026 · Other
Headlight Return - B652025 Jan 15, 2026 · Service Bulletin/Repair Instructions
After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. Thebacklight of the CID is illuminated, and touch function does register an audible sound. - B650226 Jan 16, 2026 · Service Bulletin/Repair Instructions
While using BMW Intelligent Personal Assistant, the activation word (“Hey BMW”) must be reactivated afterevery terminal change, BMW Remote Software Upgrade; or customer profile change. Additionally, after a BMW Remote Software Upgrade, the setup process for… - B630925 Dec 18, 2025 · Service Bulletin/Repair Instructions
After programming the vehicle via ISTA/RSUto 25-07-5xx, some of the interior ambientlighting strips (examples circled) may nolonger function properly. Possible fault codes entries for F74: 804A38 – Interior lights layering (IL-LIN_3): versioning incorrect: … - B652525 Oct 10, 2025 · Service Bulletin/Repair Instructions
After the software update to I-level version …25-07-530, the Alexa app may disappear from the App Menu in the head unit (HU-H5). - B652425 Oct 9, 2025 · Service Bulletin/Repair Instructions
After the software update to version …25-07-5XX, currently connected Bluetooth devices are not able to automatically reconnect to the head unit 6 (HU-H6). - B652325 Oct 9, 2025 · Service Bulletin/Repair Instructions
Occasionally the SiriusXM (aka SXM) Satellite Radio may be unavailable in the head unit 6 (HU-H6). - B065225 Oct 1, 2025 · Other
Supply Module Return - B065025 Sep 22, 2025 · Other
Rear Axle Return - B840625 Oct 3, 2025 · Service Bulletin/Repair Instructions
In some situations, an emergency call may be triggered in the vehicle without either the customer pressing the SOS Call button, or an airbag deployment event. In some cases, the customer may not even be inside the vehicle. - B512222 Sep 17, 2025 · Service Bulletin/Repair Instructions
Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides. - B630725 Sep 3, 2025 · Service Bulletin/Repair Instructions
The check control message(s) for the (brakelights, taillights, side lights, turn indicator,daytime driving lights) taillamps (highlightedin orange in the photo) is intermittentlydisplayed. - B630925 Sep 9, 2025 · Service Bulletin/Repair Instructions
After programming the vehicle via ISTA/RSUto 25-07-5xx, some of the interior ambientlighting strips (examples circled) may nolonger function properly - B641025 Sep 9, 2025 · Service Bulletin/Repair Instructions
After programming the vehicle via ISTA/RSU to25-07-5xx, the temperature display at thebottom of the Central Information Display (CID)may display the incorrect color for thetemperature setting (i.e., the color shows redwhen the air conditioning is active (ci… - B652025 Aug 26, 2025 · Service Bulletin/Repair Instructions
After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. Thebacklight of the CID is illuminated, and touch function does register an audible sound. - B341025 Jul 14, 2025 · Service Bulletin/Repair Instructions
After programming from the I-Levels between …24-03-505 and lower than …24-03-540 to I-Level …24-11-530 or higher, the following CCM may be displayed: “CCM-2525: Brake system. Drive at moderate speed” - B651625 Jun 2, 2025 · Service Bulletin/Repair Instructions
Customer may discover that after a sleep cycle, any paired Bluetooth devices may have been deleted from the head unit and any personalized menu settings may have been set back to factory. - B651425 Jun 11, 2025 · Service Bulletin/Repair Instructions
After the software upgrade to …24-11-5xx, the customer is no longer able to log onto Alexa in the vehicle.The system reacts to the customer’s voice (a blue line appears on the central display), but Alexa does notwork. - B651125 Jun 11, 2025 · Service Bulletin/Repair Instructions
When navigation is selected, only the start animation with the text “Starting navigation system...” isdisplayed. The Navigation application does not start. This only applies to vehicles where Navigation hasbeen enabled and has been verified to work previously. - B840225 May 13, 2025 · Service Bulletin/Repair Instructions
When making phone calls via BMW Bluetooth (not Apple CarPlay) in the vehicle, the person in the calloutside the vehicle hears a distorted voice reproduction. - B650825 Apr 28, 2025 · Service Bulletin/Repair Instructions
Central Information Display (CID) side of the Multifunction Display may intermittently black out. - B330125 Apr 29, 2025 · Service Bulletin/Repair Instructions
“Rattling” noises heard from the area of the luggage compartment when driving over a rough road surface.See attached video V33 01 25 “Rear strut noise”. - B510825 Apr 29, 2025 · Service Campaign
During vehicle assembly, the incorrect kidne ygrille trim finish (highlighted in orange) was installed. - eB340225 Mar 6, 2025 · Service Campaign
Delivery Stop - Brake Fluid Expansion Tank - B410125 Mar 10, 2025 · Service Bulletin/Repair Instructions
A crack may have formed in the upper left corner of the trunk opening (circled in red),where the quarter panel contacts the left lower corner of the rear window and trunk water channel. Illustration of the inward-facing metal shows the general location of t… - B520525 Feb 28, 2025 · Service Bulletin/Repair Instructions
The customer states: The driver’s seat will not return to its last saved position. No seat memory. The heated seats settings in the menu are missing/different than in their previous BMW vehicle. They canno longer select, under the climate rules, at what tem… - B520325 Feb 28, 2025 · Service Bulletin/Repair Instructions
The driver’s seat heater doesn’t work after the installation of a replacement seat harness part number (P/N)52 10 7 414 701. - B410125 Feb 25, 2025 · Service Campaign
A crack may have formed in the upper left corner of the trunk opening (circled in red), where the quarter panel contacts the left lower corner of the rear window and trunk water channel. The PVC seam sealant applied to the water channel may not sufficiently… - B067724 Oct 11, 2024 · Other
Heat Management Module Return
Source: NHTSA manufacturer communications files.