Complaints over time
Complaints about the 2012 BMW 320I peaked in 2014, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 BMW 320I
Body and fuel not decoded, built in Germany. Owner complaints on file from Jan 26, 2014 to Feb 27, 2017.
Recall campaigns covering this model year393k vehicles or units across those campaigns
Owner complaints33.0 times the median 2012 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
67% of complaints about the 2012 BMW 320I name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2012 BMW 320I
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 15V-520 | Aug 17, 2015 | Affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with… | Lighting | 7,727 | Software update |
| 14V-627 | Oct 7, 2014 | Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail | Brakes | 8,988 | Repair or modification |
| 13V-454 | Sep 26, 2013 | Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail | Brakes | 76,191 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 BMW 320I
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Feb 27, 2017Failure Feb 21, 2017130,000 milesPinebrook, NJAir bags
TL* THE CONTACT OWNS A 2010 BMW 320I N/A. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint 10957174 - Filed Sep 9, 2016Failure Sep 9, 2016Houston, TXAir bags
TL* THE CONTACT OWNS A 2011 (NA) BMW 320I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10905081 - Filed Jan 26, 2014Failure Dec 1, 2011Sycamore Township, OHElectrical system, Electronic stability control (esc), Exterior lighting
HEAD LIGHTS FOR NEWER CARS ARE TOO BRIGHT AND BLIND DRIVERS APPROACHING FROM THE OPPOSITE DIRECTION. *TR
NHTSA complaint 10561519
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE13030 Preliminary evaluation, Brakes
Loss of power assist braking
Opened Sep 6, 2013, closed Oct 25, 2013 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
42 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B510819 Jan 16, 2024 · Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - SIM010917 Jun 1, 2017 · Service Bulletin/Repair Instructions
Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting reso… - SIM010717 Jun 1, 2017 · Service Bulletin/Repair Instructions
The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification - 651012 Jul 12, 2019 · Service Bulletin/Repair Instructions
"Headunit-Basic: CID is blank and "NO SIGNAL" is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in th… - Radio and Air Co Jul 12, 2019 · Service Bulletin/Repair Instructions
"Service Action: Program Control Units (FEM). One or more of the following situations may occur when using the windshield wipers: * After the wipers are switched off, they do not remain in the park position, but in the middle of the windshield. * The wipers… - 170212 Jul 10, 2019 · Service Bulletin/Repair Instructions
Low Coolant Warning Is Displayed. The low coolant level warning may come on in the information display. CAUSE Moisture-induced corrosion at the electrical connector for the coolant level sensor causes an inaccurate reading of the coolant level. - 130512 Jul 10, 2019 · Service Bulletin/Repair Instructions
N20 Engine: Ticking Noise from High-pressure Fuel Pump. The customer complains of a high-frequency ticking noise from the engine compartment. The noise can be heard inside and outside the vehicle. Mechanical vibrations inside the high-pressure fuel pump. - B612417 Jul 1, 2018 · Service Bulletin/Repair Instructions
STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY: Sporadic or continuous malfunction of multifunction steering wheel buttons - B611118 Jul 1, 2018 · Service Bulletin/Repair Instructions
AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front Electronic Module (FEM) for an applicable repair, programming / encoding is not possible. - B840214 Jul 1, 2018 · Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative. - B650709 Jun 1, 2018 · Service Bulletin/Repair Instructions
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: - B520318 Jun 1, 2018 · Service Bulletin/Repair Instructions
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted. - B120418 Jul 1, 2018 · Service Bulletin/Repair Instructions
BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off. - B840818 May 1, 2018 · Service Bulletin/Repair Instructions
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: - B840616 May 1, 2018 · Service Bulletin/Repair Instructions
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional. - B651117 May 1, 2018 · Service Bulletin/Repair Instructions
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ÒNavigation system startsÓ message is permanently displayed; or - B650709 May 1, 2018 · Service Bulletin/Repair Instructions
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: - B840314 Jan 1, 2018 · Service Bulletin/Repair Instructions
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge. - B660814 Dec 1, 2017 · Service Bulletin/Repair Instructions
Side View Camera Does Not Display Picture. - B650318 Jan 1, 2018 · Service Bulletin/Repair Instructions
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. - B630616 Jul 1, 2016 · Service Bulletin/Repair Instructions
HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE: Halogen headlights may be misaligned (aimed too low or high). - B611316 Jan 1, 2018 · Service Bulletin/Repair Instructions
KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 Ð ÒCharging electronics: Charging mode interruptedÓ is found stored in the KLE (Convenience Charging Electronics) module. - B513016 Jan 1, 2018 · Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked. - B110317 Oct 1, 2017 · Service Bulletin/Repair Instructions
N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: LIMITED WARRANTY EXTENSION TO 7 YEARS/70,000 MILES - B840718 Apr 1, 2018 · Service Bulletin/Repair Instructions
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. - B621215 Apr 1, 2018 · Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. - B840214 May 1, 2017 · Service Bulletin/Repair Instructions
ConnectedDrive/BMW Assist System Diagnosis Information - B650915 Dec 1, 2017 · Service Bulletin/Repair Instructions
NBT Head Unit High (HU-H) Resets Intermittently or Permanently - B630917 Dec 1, 2017 · Service Bulletin/Repair Instructions
REAR TAIL LIGHT FAILURE: Exterior rear lights do not work. - B514416 Dec 1, 2017 · Service Bulletin/Repair Instructions
EXTERIOR MIRROR: CREAKING NOISES: Creaking noise coming from either or both exterior rearview mirrors when folding in. - B511314 Dec 1, 2017 · Service Bulletin/Repair Instructions
Trunk Lid Does Not Open Completely: The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation. - B010116 Dec 1, 2017 · Service Bulletin/Repair Instructions
N20 Engine Coolant Thermostat: Limited Warranty Extension to 10 Years/120,000 Miles - B651312 Mar 1, 2017 · Service Bulletin/Repair Instructions
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+). - B641216 Mar 1, 2018 · Service Bulletin/Repair Instructions
HVAC BLOWER NOT WORKING: HVAC blower is not working. - B630516 Mar 1, 2018 · Service Bulletin/Repair Instructions
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. - B610118 Mar 1, 2018 · Service Bulletin/Repair Instructions
HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed. - B513016 Mar 1, 2018 · Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked. - 320218 Feb 1, 2018 · Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems restricted or pedestrian protection system failed is displayed after deleting transport mode. - B840618 Mar 1, 2018 · Service Bulletin/Repair Instructions
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for exte… - B662317 Mar 1, 2018 · Service Bulletin/Repair Instructions
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle;… - SIB-63-11-14 Oct 1, 2014 · Service Bulletin/Repair Instructions
BMW: ON SOME VEHICLES, WHEN STARTING, LOW BEAM, WITH 0552 OPTION, WOULD BRIEFLY FLASHES, DUE TO A FAULTY LED MAIN LIGHT MODULE THAT NEEDS REPLACING. MODEL 2008-14 F01, F02, F06, F07, F10, F12, F13, F25. *PE
Source: NHTSA manufacturer communications files.