2016 BMW 328D

10 complaints on file, page 1 of 1.

1. Filed Apr 22, 2024Failure Sep 11, 2023Carlsbad, CAFuel/propulsion system

   (1) Failed component: High Pressure Fuel Pump (2) The vehicle complete shut down without warning leaving the driver stranded on the road. (3) The problem has been assessed and confirmed. (4) The vehicle has been inspected by a certified BMW mechanic. (5) There was no warning prior to failure. Description: While driving at approximately 30 mph, the vehicle shut down. I was told by a certified BMW mechanic that the high pressure fuel pump imploded, sending metal chards through the fuel injection line thereby disabling the vehicle entirely. I inquired as to whether or not a recall had been issued and BMW told me it had not been issued for my vehicle. I have since learned that a recall was issued due to this exact problem but my VIN was not included in the recall, even though it is the year make and model associated with this very problem. The breakdown/disintegration of the equipment sending metal chard throughout the fuel line disabled and ruined the entire fuel system and its components with repairs costs estimated at $15,285. My car is within the ten year warranty but outside of the 120,000 miles. This is for the 328D xdrive wagon.

   NHTSA complaint 11584611
2. Filed Oct 13, 2022Failure Oct 3, 2022Cincinnati, OHFuel/propulsion system

   The high-pressure fuel pump failed causing the engine to stop completely without any prior warning and the car put itself in park on the highway and would not get out of park to go into neutral or any other gear. This could have caused a very serious crash and highly increased my risk of injury or death. You are more than welcome to inspect it. It is currently sitting at the dealership waiting for a resolution. My safety and the safety of many others on the 65mph highway were put at risk when the car completely stopped in the middle of the road and would not move until the tow truck arrived to drag it on their truck (would not even go into neutral). The problem was confirmed by the BMW dealership of Cincinnati and inspected by them as well. There were absolutely no warning messages, signs, or anything informing me of an issue before this occurred. However, once the car was towed and we turned it back on once it arrived at the dealership and warning lamp appeared on the dashboard. Here is the link to the video the dealership sent me after it was inspected :: https://api.mykaarma.com/video-walkaround/details?inspection_uuid=633c93939e372707d24145f0&fileType=video

   NHTSA complaint 11489096
3. Filed Jul 19, 2022Failure May 10, 2022Springfield, VAEngine, Warnings

   Collision warning is often inaccurate. Signaling collision when no obstacles are present. Also, EGR Cooler recall still pending.

   NHTSA complaint 11474829
4. Filed Jun 29, 2022Failure Jun 29, 2022Saint James, NYFuel system, Diesel

   The contact owns a 2016 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

   NHTSA complaint 11471497
5. Filed Nov 12, 2021Failure Oct 1, 2021Kentfield, CAService brakes

   Total brake failure

   NHTSA complaint 11440214
6. Filed Jun 7, 2019Failure Dec 1, 2018Bakersfield, CAEngine

   TL* THE CONTACT OWNS A 2016 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT BMW OF BAKERSFIELD (LOCATED AT 5400 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (661) 396-4040) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

   NHTSA complaint 11218550
7. Filed May 24, 2019Failure May 23, 2019Easton, PAEngine

   RECALL 18V-755.AFTER WAITING SINCE DEC 2018 THE PARTS ARRIVED AT MY DEALERSHIP FOR THIS RECALL. THE CARE WENT IN FOR SERVICE AND THE DEALER "INSPECTED" THE EGR COOLER AND PRONOUNCED IT "FINE". I WANT TO KNOW WHAT HAPPENS DOWN THE THE ROAD WHEN IT FAILS AND BURNS UP MY VEHICLE AND OR GARAGE? IF THE PART IS A DEFECTIVE DESIGN SHOULDN'T IT BE CHANGED? WHO IS LIABLE?

   NHTSA complaint 11209693
8. Filed Dec 11, 2018Failure Dec 5, 2018Earlysville, VAEngine

   TL* THE CONTACT OWNS A 2016 BMW 328DX. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE AT BMW OF CHARLOTTESVILLE (LOCATED AT 1295 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (434) 270-8664), THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

   NHTSA complaint 11160744
9. Filed Nov 30, 2017Failure Nov 28, 201718,338 milesWestlake Village, CAFuel/propulsion system

   I WAS DRIVING APPX 45 MPH (SPEED LIMIT) ON A SUBURBAN STREET WHEN THE CAR RAN OUT OF POWER, SLOWED DOWN TO A CRAWL AND BECAME TOTALLY LIMP. MEANWHILE, THE IMAGE ON THE NAVI SCREEN STATED, "POWERTRAIN FAILURE, DRIVE MODERATE SPEED" OR SOMETHING LIKE IT. I MANAGED TO MAKE A VERY SLOW LEFT TURN ONTO A CROSS STREET B/C I WAS IN SHOCK. I WAS ALMOST KILLED BY AN ONCOMING CAR GOING 45-50 MPH. I HAD THE CAR TOWED TO RUSNAK BMW; AFTER INVESTIGATION, THEY STATED IT HAD A "BAD FUEL PUMP," AND THAT THEY HAVE "COUNTLESS FUEL PUMP PROBLEMS WITH BMW DIESEL CARS". THE CAR NOW HAS A NEW FUEL PUMP. I COULD HAVE DIED!

   NHTSA complaint 11051634
10. Filed Nov 27, 2017Failure Aug 1, 201710,000 milesMinneapolis, MNService brakes, Vehicle speed control

    THIS CAR WAS PURCHASED NEW WITH THE OPTIONAL "ACTIVE CRUISE CONTROL" (ACC). UNDER CERTAIN CONDITIONS THE CAR ACCELERATES UNEXPECTEDLY. WHEN THE BRAKES ARE APPLIED BY THE DRIVER, THE ACC ENGAGEMENT SHOULD ALWAYS BE TERMINATED. IN CERTAIN SITUATIONS THE ACC REMAINS ENGAGED DESPITE THE DRIVER'S USE OF THE BRAKES. WHEN THE ACC IS ENGAGED AND DETECTS AN OBJECT AHEAD, THE BRAKES MAY BE APPLIED AUTOMATICALLY BY THE ACC. IF, WHILE THE BRAKES ARE STILL BE APPLIED BY THE ACC AND THE DRIVER ALSO PRESSES THE BRAKE PEDAL, THE ACC SHOULD BE DISENGAGED AND REMAIN OFF. HOWEVER, IF THE OBJECT PREVIOUSLY DETECTED AHEAD HAS CLEARED AND THE DRIVER RELEASES THE BRAKES, THE ACC CONTROL IS RESTORED AND THE CAR ACCELERATES. THIS IS A DANGEROUS AND CONFUSING RESPONSE. DRIVERS INSTINCTIVELY EXPECT ANY CRUISE CONTROL TO DISENGAGE IMMEDIATELY AND REMAIN DISENGAGED UPON BRAKE APPLICATION.THE BMW ACTIVE CRUISE CONTROL DOES NOT PERFORM THIS WAY IN THE SITUATION DESCRIBED. THIS ACC RESPONSE IS A REPEATABLE DEFECT THAT HAS CAUSED ME TO EXPERIENCE A HAZARDOUS SITUATION WHILE DRIVING.

    NHTSA complaint 11048576