Complaints over time
Complaints about the 2015 BMW 428XI peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 BMW 428XI
Sedan, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Jul 11, 2017 to Jul 11, 2017.
Recall campaigns covering this model year2739k vehicles or units across those campaigns
Owner complaints1Below the median 2015 sedan
Severity index100.02015 sedans average 7.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2015 BMW 428XI name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2015 BMW 428XI
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-608 | Aug 13, 2024 | Improperly sealed electrical connector on the water pump may be exposed to water and short circuit | Electrical system | 720,796 | Part replacement |
| 15V-189 | Mar 31, 2015 | Improper nickel plating of components within the fuel pump may result in the fuel pump failing | Fuel system | 18,054 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 BMW 428XI
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 11, 2017Failure May 25, 2017Philadelphia, PAElectrical system, Steering, Unknown or otherCrash1 injured
1ST I WAS DRIVING AND MY STERRING WHEEL LOCKED UP ON ME AND I CRASHED... I REPORTED THE ISSUE TO BMW THEY INITATED AN INVESTIGATION THAT TOOK NEARLY 6MONTHS AND RULED NOT IN MY FAVOR... 2ND INCIDENT... MY HORN FAILED AND CAUSED AND ACCIDENT AFTER I HAD JUST GOTTEN MY VEHICLE SERVICED... I GOT THE HORN REPAIR FROM BMW AGAIN AND CURRENTLY ITS NOT WORKING AT ALL... .FROM THE TIME IVE GOTTEN THIS EXPENSIVE VEHICLE IT HAS CAUSED ME PROBLELM AND BMW IS DOING NOTHING ABOUT IT .....
NHTSA complaint 11004306
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- EA21002 Engineering analysis, Airbags
Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins
3 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B510819 Jan 16, 2024 · Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B513218 Nov 8, 2023 · Service Bulletin/Repair Instructions
The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
Source: NHTSA manufacturer communications files.