2015 BMW 528I

65 complaints on file, page 1 of 4.

1. Filed Aug 28, 2026Failure Aug 27, 2026110,000 milesAventura, FLPower trainCrash

   The contact owns a 2015 BMW 528i. The contact stated that while driving up a ramp at 5 MPH, the transmission unintendedly shifted into Neutral (N) and the engine experienced a total loss of motive power. No warning lights illuminated. The vehicle rolled backward, struck the front bumper of another vehicle, and stopped upon impact. The vehicle sustained rear bumper damage. The airbags did not deploy. A police report was not filed, and no injuries or property damage were reported. The vehicle was not towed. The dealer was notified of the failure; however, the vehicle was not diagnosed due to diagnostic costs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

   NHTSA complaint 11760329
2. Filed Aug 26, 2026Failure Aug 13, 2026141,000 milesTupelo, MSElectrical system, Engine and engine coolingFire

   The contact owns a 2015 BMW 528i. The contact stated that while idling, there was smoke emerging from under the hood, and the contact discovered that the electrical connection for the water pump caught fire. No warning light illuminated. The contact extinguished the fire using a fire extinguisher. No injury was reported, and no police report was filed. The vehicle was towed to the dealer, where it was diagnosed and determined that the water pump and other damaged components needed replacement. The contact associated the failure with NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The dealer submitted a claim to the manufacturer, but the manufacturer denied coverage because the water pump was previously replaced. The vehicle was not repaired. The contact had not directly contacted the manufacturer. The failure mileage was approximately 141,000.

   NHTSA complaint 11759782
3. Filed Aug 13, 2026Failure Jul 31, 2026Lake Panasoffkee, FLEngine

   I am filing an official safety recall non-compliance and documentation fraud complaint against the franchise dealership, BMW of [XXX], regarding their handling of active safety campaigns B110724 (Electric Water Pump) and B120921 (DME Control Unit).Following a severe engine overheating failure related to the water pump recall, both BMW Roadside and the dealership denied my request for a safety tow, forcing me to pay out-of-pocket for a private flatbed. Upon arrival, the dealership held my vehicle for over a week, explicitly withholding the mandatory safety campaign remedies to leverage an aggressive $4,517.18 retail repair quote for secondary turbo coolant lines. My service advisor explicitly left a voicemail stating: "That is why we were waiting to see if you were going to have the work performed before finishing up that 2nd recall."Furthermore, the dealership committed administrative fraud regarding federal disclosure rules. On my final paperwork under Repair Order #XXX, the dealership checked Box #4 on the 'Vehicle Recall Status Disclosure' page, falsely certifying under penalty that the vehicle was 'Not Subject to an Open Safety Recall'—directly contradicting the active campaigns documented on the preceding page. They attempted to coerce my signature on this false document to strip my consumer rights and cover up a blatant safety campaign violation. Due to this hostile environment and fraud, I refused to sign the false disclosure and privately towed my vehicle away to an independent facility. I have full digital and physical PDF copies of the fraudulent paperwork. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11756649
4. Filed Jun 23, 2026Failure Jun 22, 2026Tacoma, WAElectrical system, Engine, BodyFire

   the vehicle was driven for approximately 30 minutes, operating with zero dashboard warnings or performance indicators. The vehicle was then parked on my property and turned off completely. Approximately two hours and thirty minutes later, the vehicle spontaneously ignited while stationary and unoccupied. The local fire department responded and successfully extinguished the blaze. Both physical observations and my home security camera footage confirm that the point of origin was the front right passenger side of the engine compartment. This exact location houses the factory electric water pump and its electrical plug connector, directly matching the failure mechanism detailed in NHTSA Campaign 24V608000, wherein fluid intrusion causes a severe, persistent electrical short circuit capable of igniting a fire hours after the vehicle is parked. The car is completely totaled because of this.

   NHTSA complaint 11746090
5. Filed Apr 8, 2026Failure Mar 1, 202688,000 milesBirmingham, ALHeadlights

   The contact owns a 2015 BMW 528I. The contact stated that there was water accumulated inside the passenger’s side headlight assembly, causing the daytime running light to become inoperable. The vehicle was taken to an independent mechanic, who determined that the headlight assembly and module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 88,000.

   NHTSA complaint 11730009
6. Filed Feb 6, 2026Failure Dec 23, 2024120,000 milesTucson, AZElectrical system, Engine and engine coolingFire

   The contact owns a 2015 BMW 528i. The contact stated that while his vehicle was parked, the coolant pump connector caught on fire, which was connected to a after market Coolant pump. The failure experienced was a localized electrical fire that originated at the coolant pump connector and aftermarket coolant pump while the vehicle was parked. The contact referenced NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) but was told by the dealer they could not repair the recall due to the vehicle having an aftermarket coolant pump. The contact stated he originally replaced the coolant pump with an aftermarket one due to a failure, as advised in the recall notice. The vehicle was occupied during the failure. There was grey smoke coming from the engine and inside the vehicle, with flames that were coming from the hood and under the engine. The fire originated specifically within the coolant pump assembly and its associated electrical connector, with the thermal damage concentrated in that area before spreading. The fire department was able to extinguish the fire. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

   NHTSA complaint 11716235
7. Filed Jan 20, 2026Failure Jan 15, 2026La Habra Heights, CAUnknown or other

   Upon triggering the trunk release, the integrated hydraulic dampeners failed to mitigate the tension of the lift springs. The trunk lid swung open with enough velocity to over-extend the hinges and strike the rear windshield, causing the tempered glass to shatter.

   NHTSA complaint 11712265
8. Filed Nov 19, 2025Failure Oct 22, 2025Valley Village, CAEngine, Unknown or other

   engine light stays on. had it looked at by mechanic. told the issue is the valtronic actuator. car cuts off when idling. starts back up and drives, when I come to a stop light/stop sign car cuts off again. have contacted BMW North America and a dealership, keep getting the runaround. refer me back to each to contact.

   NHTSA complaint 11700340
9. Filed Nov 4, 2025Failure Nov 2, 2025Waxahachie, TXEngineFire

   On the morning of November 2, 2025, around 10:30, I had drove up to the church, parked my car. What I thought was an overheated engine. I decided to go inside the church and deal with what I thought was an overheated engine. About 12-25 minutes later, while inside the church, I got new that a Black BMW was on fire. Someone had already called the fire department and police. The engine is totally destroyed, and beyond repair. It is more likely than not the faulty water pump is the causation of the fire. I had no previous maintenance issues with the car. I had not received any notification of a recall, nor was I aware prior to November 2, 2025.

   NHTSA complaint 11697381
10. Filed Oct 17, 2025Failure Oct 17, 2025174,000 milesHilo, HIElectrical system, Engine and engine cooling

    The contact owns a 2015 BMW 528I. The contact previously received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical Systems). The vehicle was taken to the dealer, where it was only inspected for the plug connector, and a protective shield was installed. The contact stated that the vehicle was not inspected for the water pump as part of the recall. The contact stated that while driving at an undisclosed speed, the engine overheated, with several unknown messages displayed. The vehicle was taken back to the dealer, where it was diagnosed and determined that the water pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The approximate failure mileage was 174,000.

    NHTSA complaint 11694178
11. Filed Aug 28, 2025Failure Feb 28, 202580,000 milesLancaster, TXElectrical system, Engine and engine cooling

    The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after driving approximately 2 hours or more, there was smoke coming from underneath the hood of the vehicle and entering the cabin of the vehicle. The contact would pull over to a safe location and park for approximately an hour before continuing to drive. The failure was persistent and recurred after driving for approximately 2 hours or more. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed a failure with the water pump. The mechanic replaced the ignition coils twice. The contact stated that one coil was replaced the first time, and the entire four ignition coils were replaced the second time however, the failure persisted. The vehicle was taken to the dealer and the dealer related the failure to the recall; however, the part was not yet available. The manufacturer was notified of the failure and confirmed that parts were not yet available. The failure mileage was approximately 80,000.

    NHTSA complaint 11683691
12. Filed Aug 14, 2025Failure Aug 14, 2025Katy, TXEngine

    This recall has been open for over a year, yet every BMW dealer I have contacted has refused to perform the repair, citing a lack of available parts. I have contacted multiple authorized BMW service centers during this time, and all have confirmed that they cannot complete the recall service because BMW has not supplied the necessary components. This situation has left my vehicle with a known safety defect for an unreasonably long period, creating ongoing safety concerns for me and my passengers. I believe this violates the spirit of federal recall requirements, which are intended to ensure timely and effective remedies for known safety defects.

    NHTSA complaint 11680759
13. Filed Jul 30, 2025Failure May 13, 2025Tucson, AZEngine

    The car shut down by itself while driving. It went from 30 miles/hour to complete stop in 20 feet. I could not put the car in neutral. Any attempts to restart the engine caused smoke to come out of the hood. I had the car towed to the dealer/service. Service told me the engine had seized and they will have to replace the engine which would cost me $26, 000.

    NHTSA complaint 11677131
14. Filed Jul 23, 2025Failure Jul 23, 2025Marietta, GAElectrical system, Engine and engine cooling

    The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint 11675613
15. Filed Jul 11, 2025Failure Oct 1, 2024Statesville, NCElectrical system, Engine and engine cooling

    The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling; Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11672662
16. Filed Jun 6, 2025Failure Apr 29, 202574,860 milesSan Diego, CAElectrical system, Engine and engine cooling

    The contact owns a 2015 BMW 528I. The contact stated that upon starting the vehicle, the engine warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic who determined that the vehicle had experienced coolant failure. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 74,860. VIN tool confirms parts not available.

    NHTSA complaint 11665319
17. Filed Apr 25, 2025Failure Aug 25, 2024Miami Beach, FLElectrical system, Engine and engine cooling

    The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that while her husband was driving at various speeds, the vehicle jerked, and there was coolant leaking from the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

    NHTSA complaint 11656819
18. Filed Apr 23, 2025Failure Sep 15, 2024Mount Dora, FLElectrical system, Engine and engine cooling

    The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11656384
19. Filed Apr 23, 2025Failure Apr 16, 202560,000 milesWaltham, MAExterior lighting

    The contact owns a 2015 BMW 528I. The contact stated while driving at an undisclosed speed, the front driver's side headlight flickered, and the contact pulled over to the side of the road and discovered that the headlight housing was full of water. The failure had occurred on several different occasions with both headlights. No warning lights were illuminated. The vehicle was taken to a dealer where it was determined that the front driver's and passenger's side headlight housings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

    NHTSA complaint 11656298
20. Filed Apr 21, 2025Failure Apr 21, 2025Northport, NYElectrical system, Engine and engine cooling

    The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11655824