Complaints about the 2012 BMW 550I peaked in 2019, with 9 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Mar 28, 2012 to Sep 2, 2023.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-248 | Apr 18, 2018 | Electric auxiliary water pump may fail and cause the circuit board to overheat | Engine and cooling | 47,806 | Part replacement |
| 16V-746 | Oct 17, 2016 | Affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts | Fuel system | 136,188 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
35 complaints on file, page 1 of 2.
I was driving when the vehicle engine randomly shut down with out warning I was on the freeway at the time and could have been hit by a car. I took thr car to an auto repair shop, had the problem inspected snddiagnosed and was told the engine was faulty. I had the engine replaced and the same issue occurred. There were no warning lamps, messages, or alerts prior to the problem occurring. The drivetrain malfunction light came on as soon as the engine cut off.
NHTSA complaint 11542232The contact owns a 2012 BMW 550i. The contact stated after parking and exiting the vehicle, he noticed coolant leaking on the front driver’s side and saw white smoke exiting near the water pump. The contact stated the low coolant fluid and the drivetrain malfunction warning lights were illuminated. The contact stated the smoke disappeared on its own. The contact stated that he continued driving the vehicle. The contact took the vehicle to an independent mechanic and was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the water pump to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V248000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
NHTSA complaint 11442082My car died in an intersection unexpectedly as if my battery had died. My infant was in the backseat. This was suck a busy intersection that police dept had to park behind me to keep me from being hit. The car could not be put in neutral to move it out of the way. After over an hour we were able to restart the car and excessive battery discharge message displayed. This is on top of me taking it to the dealership for excessive oil consumption and BMW was aware my motor would eventually give out.
NHTSA complaint 11440813Engine is available for inspection upon request. Earlier this month, my 550i completely shut off at a traffic light. When attempting to restart the engine, the Starter strained very hard and smoke came out of the engine. Engine was immediately shut off and the car was towed to a local shop. In turn the shop replaced the Starter the following day and heard knocking from the engine once it turned it over. Upon examination the shop pulled open the oil filter and it was full of metal shrapnel. I feel fortunate the car was not in motion at the time of the failure, given the engine shut off with no warning this could have resulted in a catastrophic accident.
NHTSA complaint 114241952012 F10 had issues while running as car installed and stopped completely multiple times in traffic. Fuel supply sign came on. Diagnosed as low pressure fuel pump degraded and need replacement. Same recall took place for 2007-2011 5 series model as well via recall campaign No. 16v-746: In-Tank Fuel Pump. 2012 have same issue and very dangerous to drive on road when vehicle stalls and stops while driving in traffic
NHTSA complaint 11421987THE HIGH PRESSURE FUEL PUMP CAUSED A FIRE IN THE ENGINE COMPARTMENT AND TOTALED THE CAR WITH LESS THAN 60K MILES ON IT
NHTSA complaint 11399068TL* THE CONTACT OWNS A 2012 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVETRAIN MALFUNCTION WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT ALSO NOTICED THAT THE WARNING LIGHT WAS ILLUMINATED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED A SINGULAR COIL AND A SPARK PLUG. TWO MONTHS LATER, THE SAME FAILURE RECURRED AND THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE THEY REPLACED ALL THE COILS AND SPARK PLUGS. UPON RETURN OF THE VEHICLE, THE CONTACT WAS DRIVING HOME AND THE VEHICLE SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE SAME INDEPENDENT MECHANIC. UPON FURTHER INSPECTION OF THE VEHICLE, THE MECHANIC DETERMINED THAT THE OIL PUMP TIMING CHAIN WAS LOOSENED AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE CONTACT REACHED OUT TO A DEALER AND WAS INFORMED THAT A DIAGNOSTIC NEEDED TO BE PERFORMED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT DECLINED THE DIAGNOSTIC TEST. THE CONTACT ALSO EMAILED THE MANUFACTURER WHO INFORMED HIM TO TAKE THE VEHICLE TO A LOCAL DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
NHTSA complaint 11361593VEHICLE STOPS SUDDENLY WHILE DRIVING
NHTSA complaint 11361395TL* THE CONTACT OWNS A 2012 BMW 550I GRAN TURISMO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 45 MPH, THE VEHICLE LOSS POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE CLASSIC BMW LOCATED AT 6800 DALLAS PKWY, PLANO, TX 75024, (214) 778-2600, WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE SPARK PLUGS NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA complaint 11325994TL* THE CONTACT OWNS A 2012 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT ON VARIOUS OCCASION, THE STEERING WHEEL VIBRATED UNCONTROLLABLY WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A CLICKING SOUND COMING FROM THE VEHICLE DURING THE STEERING FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA complaint 11322413WHEN YOU FIRST TURN THE CAR ON IT SOUNDS VERY LOUD FOR ABOUT 5 MINUTES (LOUDER THAN NORMAL). WHEN DRIVING DOWN THE ROAD THE CAR WILL START SHAKING AND THE CAR COMPUTER POPS UP SAYING DRIVETRAIN MALFUNCTION AND YOU HAVE TO PULL OVER TO RESTART. HESITATE BEOFRE TAKING OFF AT A RED LIGHT OR WHEN TURNING IN AN INTERSECTION. COMPUTER ERROR MASSAGE COMES AND GOES.
NHTSA complaint 11321577WHEN DRIVING DOWN THE ROAD THE CAR WILL START SHAKING AND THE CAR COMPUTER POPS UP SAYING DRIVETRAIN MALFUNCTION AND YOU HAVE TO PULL OVER TO RESTART THE CAR. BUT IT DOES IT AGAIN 5-10 MINUTES LATER
NHTSA complaint 11315757WHILE DRIVING ON HIGHWAY A POP SOUND HAPPEN AND CAR STARTED TO DRIVE AND SHACKING OCCURRED AND SHIFTING OF GEARS WAS ERRATIC. TRANSFER CASE FAILED MADE VERY DIFFICULT TO GET OUT OF WAY OF TRAFFIC BIT OF STALL AND HESITATION.
NHTSA complaint 11277847WHEN I PRESS ON THE GAS TO ACCELERATE THE "DRIVETRAIN MALFUNCTION" ERROR COMES ON. MY CAR ONLY HAVE 51,000 MILES. I HAVE TO TURN THE CAR OFF AND WAIT A MINUTE TO RESUME DRIVING.
NHTSA complaint 11277330SON WAS DRIVING CAR AND CAR JUST SHUT OFF IN THE MIDDLE OF THE ROAD WITHOUT ANY WARNING. CAR WAS TOWED TO BMW DEALERSHIP AND THEY WANT TO CHARGE $3000 TO TEAR DOWN ENGINE TO SEE WHY ENGINE LOCKED UP. CAR WAS BOUGHT 31 MAY 2019 AND SHUT DOWN AFTER DRIVING A LITTLE OVER 3,000 MILES 12 OCTOBER 2019. JUST A COMPLETE RUNAROUND WITH BMW OFFICES.
NHTSA complaint 11277197TL* THE CONTACT OWNS A 2012 BMW 5501. WHILE DRIVING APPROXIMATELY 65 MPH, THE "SERVICE REQUIRED SOON" MESSAGE ILLUMINATED ON THE MESSAGE CENTER AND THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO GLOBAL IMPORTS (550 INTERSTATE NORTH PKWY SE, ATLANTA, GA 30339) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND A NEW ONE WAS NEEDED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS RUNNING ODDLY APPROXIMATELY A WEEK BEFORE THE FAILURE, PRESUMABLY DUE TO OIL CONSUMPTION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,479.
NHTSA complaint 11270829TAKATA RECALL CAR USES EXCESSIVE AMOUNTS OF OIL, A QUART EVERY WEEK.
NHTSA complaint 11255454BMW TEARS UP TIRES CAUSING THEM TO SHREAD WHILE DRIVING DOWN ROAD. AFTER TWO ALIGNMENTS IN A YEAR. NO FRONT END DAMAGE PER BMW.
NHTSA complaint 11255453CAR WILL STALL JERK AND STALL LOSSES POWER WHILE ACCELERATING.
NHTSA complaint 11255451TL* THE CONTACT OWNS A 2012 BMW 550I. AFTER DRIVING THE VEHICLE A SHORT DISTANCE, THE CONTACT FELT EXTREME HEAT COMING FROM UNDERNEATH THE VEHICLE AND SMELLED BURNING WIRES. ORANGE COUNTY BMW (101 MAHER LN, HARRIMAN, NY 10926, (845) 782-4269) STATED THERE WERE NO RECALLS AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 59,287.
NHTSA complaint 11218438Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.