Complaints over time
Complaints about the 2017 BMW 740I peaked in 2025, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 BMW 740I
Sedan, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Nov 8, 2020 to Oct 9, 2025.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints7Below the median 2017 sedan
Severity index0.02017 sedans average 7.4
First 24 months0Complaints in its first two years
Components
43% of complaints about the 2017 BMW 740I name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2017 BMW 740I
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 BMW 740I
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
- Filed Oct 9, 2025Failure Oct 8, 2025Mesa, AZVisibility/wiper
the Panoramic sunroof just exploded out of nowhere at freeway speeds causing glass to go everywhere
NHTSA complaint 11692459 - Filed May 27, 2025Failure May 8, 2025Henderson, KYTires
November 2023 we purchased 4 new Continental PURECONTACT LS 245/45/R19 from Discount Tire in Evansville Indiana. We’ve driven almost 17,000 miles on the tires. Noticed 2 tires are splitting on the sidewall near the tread. The one I’m reporting is dangerously split (resembles a re-tread tire).
NHTSA complaint 11663223 - Filed Aug 23, 2024Failure Aug 1, 2024Los Angeles, CAElectrical system, Engine, Seat belts
Stopping without notice can cause an accident and any of the issues can cause safety issues. What I sent them. I am writing to express my concerns regarding a series of issues with my 2017 BMW 740i and to request your assistance in resolving these matters. I have been working with my local BMW dealership to address several problems, but I believe there may be underlying issues that require further attention. I would appreciate it if you could review my case and consider the points outlined below. Background: Recently, my vehicle was brought in for service to replace the spark plugs and address a few concerns, including the replacement of the fuel tank cover. During this visit, it was discovered that the pressure control valve was faulty and needed replacement. I was not previously informed of any issues with the pressure valve, and I have learned that BMW has issued an extended warranty on this part due to known faults. My understanding is that a faulty pressure valve can cause erratic fuel pressure, leading to premature spark plug failure. Given that my car has only been driven about 8,000 miles annually and is used weekly, not sitting idle for long periods, the spark plugs should still have life left. However, they may have worn prematurely due to the pressure valve issue. Concerns: Pressure Control Valve and Spark Plug Failure: It is highly unusual for three spark plugs to fail simultaneously, as spark plugs generally wear out gradually over time. In most cases, one spark plug would fail before the others if there were a gradual wear issue. The simultaneous failure of three spark plugs suggests a potential underlying issue, such as a problem with the ignition system, electrical issues, or a direct result of a faulty pressure control valve. I request that BMW cover the replacement cost of the spark plugs under the extended warranty for the pressure valve, considering the potential causation between these issues. Hard Jerk When
NHTSA complaint 11610486 - Filed Oct 18, 2023Failure Oct 11, 2023Sperry, OKElectrical system, Engine
Car started smoking while idling, fire department called. Did not have check engine light on smoking from left tail pipe
NHTSA complaint 11550735 - Filed Jan 16, 2022Failure Jan 14, 2022Zachary, LAElectrical system, Exterior lighting
Instrument panel went blank. No visual indication of how fast I was traveling. Also frontal collision stop working.
NHTSA complaint 11447685 - Filed Jan 2, 2021Failure Dec 22, 202049,000 milesFlorence, AZEngine
ACTIVE AIR FLAPS MALFUNCTIONING, SEVISE BULLETIN FOR OTHER MODELS BUT NOT THIS ONE
NHTSA complaint 11386107 - Filed Nov 8, 2020Failure Oct 29, 202040,500 milesSaint Louis, MOUnknown or other
MY BACKUP CAMERA DOESN'T WORK (ENGAGE) WHEN THE CAR IS IN REVERSE. ANYTIME THE CAR IS PLACED IN REVERSE THE BACKUP CAMERA SHOULD COME ON. I HAVE OTHER CAMERAS THAT I CAN'T ACCESS, BUT THE BACKUP CAMERA IS SAFETY RELATED.
NHTSA complaint 11373672
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
355 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- B010522 Mar 27, 2026 · Warranty Program/Extension
THE FRONT AND REAR AIR SUSPENSION STRUT ASSEMBLIES LIMITED WARRANTY FOR DEFECTS IN MATERIALS OR WORKMANSHIP HAS BEEN EXTENDED TO 8 YEARS /80,000 MILES AS DETERMINED FROM THE ORIGINAL IN-SERVICE DATE. - InVeh-InApp-Comm Feb 25, 2026 · Over The Air
It was determined that during start-up, there is a possibility that the vehicle cannot be put into gear. If this happens, a fault message will say “No drive position change possible.” - B720125 Feb 11, 2026 · Warranty Program/Extension
A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slight… - B720125 Oct 29, 2025 · Warranty Program/Extension
A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slight… - B720125 Jun 10, 2025 · Warranty Program/Extension
The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as det… - B720125 May 1, 2025 · Warranty Program/Extension
A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slight… - B720125 Apr 18, 2025 · Warranty Program/Extension
The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as det… - B010224 May 2, 2024 · Warranty Program/Extension
EVAP SYSTEM PURGE (VENT) VALVE EXT LTD WTY (ELW) 15/150 - B630418 Mar 14, 2024 · Service Bulletin/Repair Instructions
One or more of the LED daytime running lights are dim or discolored. - B510819 Jan 16, 2024 · Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met. - B610524 Jan 5, 2024 · Service Bulletin/Repair Instructions
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 âÃÂÓ âÃÂÃÂHU-H: ResetâÃÂàwill be stored in the HU-H3. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B320223 Jan 4, 2024 · Service Bulletin/Repair Instructions
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. … - B160623 Dec 20, 2023 · Service Bulletin/Repair Instructions
Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too l… - B653423 Nov 22, 2023 · Service Bulletin/Repair Instructions
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâ™s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additio… - B631323 Nov 9, 2023 · Service Bulletin/Repair Instructions
The carpet welcome light(s) turns on either after a delay, or does not function at all. - B612823 Nov 9, 2023 · Service Bulletin/Repair Instructions
A thumping sound is heard when the window reaches the closing end stop. - B011423 Nov 13, 2023 · Service Bulletin/Repair Instructions
PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES - B010919 Nov 16, 2023 · Service Bulletin/Repair Instructions
DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES - B540521 Aug 1, 2023 · Service Bulletin/Repair Instructions
?The sunroof will not operate in either direction. - B520121 Aug 1, 2023 · Service Bulletin/Repair Instructions
?The front seat will not calibrate/initialize, and the stored faults cannot be deleted. - B320223 Aug 1, 2023 · Service Bulletin/Repair Instructions
?Unusual noises occur only when operating the steering column in the axial direction. - B640821 Jun 1, 2023 · Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. - B630821 Jun 1, 2023 · Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circui… - B320420 Jun 1, 2023 · Service Bulletin/Repair Instructions
A groaning type noise is heard during the height adjustment. - B160123 Jun 1, 2023 · Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air sys… - B090221 Jun 1, 2023 · Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. - B011219 Jun 1, 2023 · Service Bulletin/Repair Instructions
Radiator Grille Upper and Lower Active Air Flaps limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service date. - B651523 May 1, 2023 · Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. - B610123 May 1, 2023 · Service Bulletin/Repair Instructions
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition. - B514616 May 1, 2023 · Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. - SIB660823 Apr 1, 2023 · Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS ca… - B841422 Mar 1, 2023 · Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). - B840822 Mar 1, 2023 · Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration i… - B651623 Mar 1, 2023 · Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed. - B630418 Mar 1, 2023 · Service Bulletin/Repair Instructions
One or more of the LED daytime running lights are dim or discolored. - B610123 Mar 1, 2023 · Service Bulletin/Repair Instructions
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition. - B320420 Mar 1, 2023 · Service Bulletin/Repair Instructions
A groaning type noise is heard during the height adjustment. - B260422 Mar 1, 2023 · Service Bulletin/Repair Instructions
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower. - B260422 Feb 1, 2023 · Service Bulletin/Repair Instructions
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature. - B110417 Feb 1, 2023 · Service Bulletin/Repair Instructions
The coolant lines routed to the exhaust turbochargers may develop an external coolant leak. - B841422 Dec 1, 2022 · Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). - B613322 Dec 1, 2022 · Service Bulletin/Repair Instructions
Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed. - B612922 Dec 1, 2022 · Service Bulletin/Repair Instructions
The saved steering column positions, vertical and horizontal, are not stored long term. - B260422 Dec 1, 2022 · Service Bulletin/Repair Instructions
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32F (0C) or lower. - B240222 Dec 1, 2022 · Service Bulletin/Repair Instructions
A cracking, metallic noise from under the center of the vehicle. - B170617 Dec 1, 2022 · Service Bulletin/Repair Instructions
Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. - B122519 Dec 1, 2022 · Service Bulletin/Repair Instructions
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence. - B540521 Nov 1, 2022 · Service Bulletin/Repair Instructions
The sunroof will not operate in either direction. There are NO faults stored related to the sunroof. If the vehicle has any faults stored related to the sunroof, this bulletin does not apply. - B651922 Oct 1, 2022 · Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves. - B650414 Oct 1, 2022 · Service Bulletin/Repair Instructions
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not curr… - B620322 Oct 1, 2022 · Service Bulletin/Repair Instructions
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode). - B611222 Oct 1, 2022 · Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost. - B662419 Sep 1, 2022 · Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. - SIB650922 Aug 1, 2022 · Service Bulletin/Repair Instructions
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output. - SIB010119 Aug 1, 2022 · Service Bulletin/Repair Instructions
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 10 years/120,000 miles as determined by the vehicle's original in-service date. This compo… - SIB090121 May 1, 2022 · Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed … - SIB010522 May 1, 2022 · Service Bulletin/Repair Instructions
Component specific limited warranty extension. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations and exclusions that apply to… - SIB010121 May 1, 2022 · Service Bulletin/Repair Instructions
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. If you have Extended Limited Warranty (ELW) eligibility and/o… - SISIB011317 Jun 1, 2017 · Service Bulletin/Repair Instructions
Shipping specific non-deployed vehicle safety devices to lighting resources, LLC
Source: NHTSA manufacturer communications files.