2002 BMW 745LI

36 complaints on file, page 1 of 2.

1. Filed May 26, 2020Failure Apr 14, 202089,000 milesWest Helena, ARFuel system, Gasoline

   TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED WHEN SHE ATTEMPTED TO START THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE SBSR MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 02V150000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. AN UNNAMED DEALER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

   NHTSA complaint 11326049
2. Filed Aug 12, 2019Failure Jul 1, 2018108,000 milesChattanooga, TNEngine, Fuel/propulsion system

   TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THAT THE FUEL PUMP DID NOT CIRCULATE COOLANT TO THE MOTOR. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 02V150000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE CONTACT'S VEHICLE WAS NEVER INCLUDED IN THE RECALL. THE CONTACT ALSO STATED THAT THE CAMSHAFT POSITION SENSOR WAS FAULTY AND CAUSED THE MOTOR TO MISFIRE. ONCE THE VEHICLE MISFIRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ENGINE FAILED. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 03V240000 (ENGINE, ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAMSHAFT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.

   NHTSA complaint 11243268
3. Filed Apr 26, 2019Failure Jul 20, 2018180,425 milesPensacola, FLElectrical system, Electronic stability control (esc), EngineCrash

   CAR STALLED AND ALL THE LIGHTS ARE FLASHING ON THE DASH... WILL NOT START BACK UP... ALMOST HAD A SERIOUS WRECK AT 75MPH CAR JUST WENT OFF...HAD NO STEERING AND BARLEY MADE IT TO THE SIDE OF THE ROAD... DAMAGED THE FRONT END AFTER HITTING THE CURB TRYING TO GET OFF THE HIGHWAY TO SAFETY... HAD IT TOWED HOME THEN TO A BMW DEALER WHO TOLD ME MY CASS WENT OUT AND THE COMPUTER WAS NOT RESPONDING AND COULD BE MANY THINGS TOLD ME IT WOULD COST ME OVER $4K TO FIX THE CAR... I HAD THE CAR TOWED HOME AND IT SITS IN MY BACK YARD NOW AND HAS BEEN SITTING THERE FOR ALMOST A YEAR... AND I AM SO TIRED OF ALL THE PROBLEMS WITH THE CAR... I HAVE TRIED EVERYTHING MYSELF TO FIX IT.. AND REALLY DON'T HAVE $4K TO GIVE TO A DEALER TO FIX IT... I WISH BMW WOULD DO SOMETHING ABOUT THIS LIKE TAKE THE CAR BACK AND PAY ME FOR ALL THE MONEY I HAVE PUT IN THIS CAR... ITS A BEAUTIFUL CAR BUT HAS MANY PROBLEMS.. MANY MORE THAN I CAN AFFORD

   NHTSA complaint 11203845
4. Filed Sep 21, 2018Failure May 1, 2018Hesperia, CAAir bags, Electrical system, Fuel/propulsion system

   I CONTACTED BMW OF NORTH AMERICA JUST RECENTLY REGARDING THE AIRBAG SENSOR PROBLEM SINCE WE KEEP SPENDING MONEY ON THIS CAR SINCE THE FIRST DAY WE GOT IT NOTHING BUT PROBLEMS. I WOULD LIKE THEM TO PURCHASED THIS CAR BACK FROM ME SINCE ALL I HAD IS MONEY LOSSES AND AGGRAVATION WITH THIS VEHICLE.

   NHTSA complaint 11130632
5. Filed May 22, 2018Failure Mar 6, 2018Hesperia, CAAir bags, Electrical system, Fuel/propulsion system

   WE HAVE BEING HAVING PROBLEMS WITH THE SAFETY ISSUES OF THIS CAR, SOMETIMES THE CAR WILL BE FINE AND ALL OF THE SUDDEN IT DIES COMPLETLY LEAVING YOU STRANDED, THE CAR WILL CRANK OVER AND WONT START. WE HAVE TAKING TO THE SHOP AND WE HAVE EMAILS FROM BMW OF NORTH AMERICA ADDRESSING THIS ISSUE AND THEY ADVICE THE REPAIR SHOP TO REPLACE BATTERY, FUEL PUMP, AND SOME MODULATORS AND THE PROBLEM STILL NOT FIX. THIS CAR IS BEING A MONEY PIT. THE CAR WAS TOWED AGAIN TO THE BMW SERVICE DEALERSHIP TO GET DIAGNOSED AGAIN FOR THE SAME PROBLEM. ALSO IN THIS BMW BRAKE LIGHTS COME ON AND THERE IS NOTHING WRONG WITH THE BRAKES, AIRBAG LIGHT WILL COME ON AS WELL. I USED TO OWN A MERCEDES BENZ E430 AND I NEVER HAD ANY PROBLEMS WITH IT. MY HUSBAND LIKES BMW'S, BUT THERE IS NOTHING BUT PROBLEMS ONE AFTER ANOTHER VERY FRUSTRATING. MAYBE WE GOT A LEMON CAR ALL ALONE AND WE HAVE BEING PAYING THE PRICE EVER SINCE.

   NHTSA complaint 11097258
6. Filed Jul 26, 2016Failure Jul 1, 2016Chicagp, ILAir bags, Seat belts

   THE SEAT BELTS IN THE CAR HAS NOT TIGHTENING TENSION. THE RED LIGHTS ARE ON INDICATING THAT, FAULT IN PASS. - RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. FASTEN AND CONTINUE TO WEAR BELTS.

   NHTSA complaint 10888708
7. Filed Apr 25, 2016Failure Jan 4, 2016148,000 milesYork, PAElectrical system

   I HAVE REPLACED MY ANTENATOR TWICE NOW, WHEN I REPLACED IT THE FIRST TIME MY GENERATOR LIGHT KEPT COMING ON AND OFF SO I REPLACED ALTERNATOR AND IT WAS STILL DOING IT, SO I REPLACED IT THE 2ND TIME AND NOW IT DOES NOT LIGHT UP THE GENERATOR LIGHT BUT EVERY OTHER LIGHT COMES ON, LOOKS LIKE A XMAS TREE ON MY DASH...ALSO MY HOOD IS LOCKED AND MY HOOD LIGHT POPS ON OFTEN.I HAD A NEW BATTERY INSTALLED AND REGISTERED AND STILL ACTS UP.EVERY NOW AND AGAIN IN THE MORNINGS MY CAR WONT START HAVE TO JUMP START IT..JUS DON'T KNOW WHAT ELSE TO DO BMW A LOT OF PEOPLE HAVING THIS SAME PROBLEM, SYSTEM NOT CHARGING CORRECTLY...PLEASE HELP

   NHTSA complaint 10861168
8. Filed Nov 28, 2015Failure Nov 19, 2015110,105 milesCapitol Heights, MDAir bags, Seat belts

   I HAVE READ THAT THERE WAS A SAFETY RECALL ON SOME MODEL OF THE BMW. AND I WOULD LIKE TO KNOW WHY HAVEN'T THE NHTSA HAVEN'T PUT OUT A BULLETIN ON THE BMW 745LI ABOUT THE SEATS BLETS AND THE AIRBAGS. WHEN THERE ARE ALOT OF COMPLAINTS ABOUT THIS PROBLEM. I FEEL THAT WE ARE DRIVING A VERY UNSAFE CAR. NOW ON MY VEHICLE THE PASSENGER SEAT BELT WILL NOT RETRACK. AND I AM UN ABLE TO CARRY ANYONE IN THE FRONT SEAT. ON THE DRIVER SIDE I HAD THAT BROBLEM TO BUT THE SEAT BELT IS ABLE TO FASTEN. THIS HAPPEN WHEN I WAS DRIVING.

   NHTSA complaint 10807277
9. Filed Nov 23, 2015Failure Jul 23, 2015101,000 milesSAN Rafael, CAAir bags, Seat belts, Service brakes

   THE AIRBAG AND SEATBELT TENSIONER WAS RECALLED FOR SAME MANUFACTURER FOR CARS FROM 2004 AND UP. THE 2002 AND 2003 MODEL HAD THE SAME ISSUE BUT WAS NOT PART OF THE RECALL. I WAS DRIVING ON THE FREEWAY AND THE LIGHT FOR THE SEATBELT TENSIONER AND THE PASSENGER AIRBAG CAME ON. THIS IS A SERIOUS SAFETY CONCERN SINCE AIRBAGS MAY NOT DEPLOY AND THE SEAT BELT MAY NOT TIGHTEN IN AN EVENT OF AN ACCIDENT.

   NHTSA complaint 10795344
10. Filed Nov 19, 2014Failure May 15, 201383,000 milesPortsmouth, VAAir bags

    AIRBAG AND SEATBELT RESTRAINT FAULT LIGHT IS ON. *TR

    NHTSA complaint 10659468
11. Filed May 7, 2014Failure Apr 27, 2014104,600 milesEast Clevland, OHFuel system, Gasoline

    TL* THE CONTACT OWNS A 2002 BMW 745 LI. THE CONTACT STATED THAT THE FUEL LEVEL INDICATOR DISPLAYED THAT THE FUEL TANK WAS ONE QUARTER TANK FULL HOWEVER, THERE WAS NO GASOLINE IN THE VEHICLE. THE FAILURE CAUSED THE VEHICLE TO STALL WITHOUT WARNING, LEAVING THE CONTACT STRANDED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 02V150000 (FUEL SYSTEM GASOLINE DELIVERY).THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 104,600.

    NHTSA complaint 10587023
12. Filed Feb 29, 2012Failure Feb 25, 201280,000 milesArlington, VAService brakes, Hydraulic

    ON FEBRUARY 25, 2011 MY BRAKE LIGHT CAME ON. I FELT A DIFFERENCE IN THE PERFORMANCE WHEN THAT HAPPENED AND DECIDED TO TAKE IT TO THE BMW DEALER THE FOLLOWING BUSINESS DAY TO ADDRESS THAT AND SOME OTHER PROBLEMS I WAS HAVING. ONE OF THE PROBLEMS THAT THE SERVICE TECH FOUND WAS THE VACUUM PUMP IN THE BRAKE SYSTEM. SAID THAT THE VACUUM PUMP WAS LEAKING OIL. NORMALLY I RESEARCH RECALLS ON MY VEHICLE, BUT BECAUSE I HAVE ONLY HAD IT A SHORT PERIOD OF TIME, I DIDN'T DO IT UNTIL TODAY. WHILE SEARCHING BMWUSA SITE FOR RECALLS, I DISCOVERED THAT ON MARCH, 2011 BMW ISSUED A LETTER TO OWNERS REFERENCING RECALL CAMPAIGN NUMBER 10V-446: BRAKE VACUUM PUMP. IT STATED THAT CERTAIN 2002-2010 5, 6, 7 & APLINE B7 MODELS WERE APART OF THIS RECALL. BECAUSE IT SEEMED LIKE MY CAR WAS HAVING THIS SAME PROBLEM AND IT WAS A 2002 7 SERIES, I DECIDED TO CONTACT BMWUSA. THEY TOLD ME THAT THERE IS NO ACTUAL RECALL OUT THERE AND THAT THEY WOULD LOOK INTO THE MATTER FURTHER AND GIVE ME A CALL BACK. I FIND IT REALLY OUTRAGEOUS THAT MY VEHICLE IS EXPERIENCING THIS PROBLEM THAT BMW ITSELF WAS AWARE OF BACK IN MARCH, 2011 AND IS BEING TOLD THAT THIS IS NOT AN ACTUAL RECALL ACCORDING TO BMWUSA. ESPECIALLY WHEN BMW STATED IN THEIR MEMO THAT THIS COULD POSSIBLY RESULT IN A CRASH. I VALUE MY LIFE AND EVERYONE AROUND IT AND I FEEL THAT IF I CALL YOUR COMPANY WITH SUCH AN ISSUE THAT YOU HAVE ACKNOWLEDGED YOURSELF, THIS SHOULD BE A RECALL! THEY MENTIONED SOMETHING TO THE FACT THAT THERE HAS BEEN NO COMPLAINTS OF THIS ISSUE. IF YOU ARE AWARE OF THE PROBLEM, WHY DO YOU NEED COMPLAINTS? ARE YOU WAITING FOR SOMETHING TO HAPPEN, INSTEAD OF PREVENTING SOMETHING FROM HAPPENING? I WOULD SURELY APPRECIATE NHTSA LOOKING INTO THIS MATTER, AS I AM SURE MANY OTHER PEOPLE HAVE BEEN EFFECTED BY THIS SAME PROBLEM & NOT EVEN KNOW THAT A POSSIBLE RECALL WAS OUT THERE. *TR

    NHTSA complaint 10449764
13. Filed Feb 14, 2012Failure May 18, 2011OAK Park, MIFuel system, Gasoline

    TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. IF THE VEHICLE HAD A HALF TANK OF GAS OR LESS THE VEHICLE WOULD NOT START. WHENEVER HE PUT A SMALL AMOUNT OF GASOLINE IN THE TANK USING A GAS CAN, THE VEHICLE WOULD START. THE CONTACT FOUND NHTSA RECALL CAMPAIGN ID NUMBER: 02V150000 (FUEL SYSTEM, GASOLINE: DELIVERY) THAT WAS RELATED TO THE ELECTRONIC FUEL PUMP. THE FAILURE COULD OCCUR WHEN THE FUEL TANK WAS AT A HALF TANK OR LESS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 138,000.

    NHTSA complaint 10447901
14. Filed Oct 12, 2011Failure Mar 29, 2010109,000 milesAtlanta,, GAParking brake, Automatic transmissionCrash

    I JUST CAME ACROSS NHTSA ACTION NUMBER : PE11025 AND WANTED TO MAKE YOU AWARE OF THE FOLLOWING: I PARKED MY CAR IN FRONT OF MY DAUGHTER'S DAY CARE CENTER (THE GODDARD SCHOOL, SUWANEE) ON THE MONDAY BEFORE EASTER IN 2010 (MARCH 29, 2010). WHEN I CAME OUT, I DISCOVERED THE CAR APPROXIMATELY 40 YARDS AWAY CRASHED INTO THE EMBANKMENT OF THE NEIGHBORING PARKING LOT, AT AN INCLINE OF APPROXIMATELY 45 DEGREES. MY CAR WAS DAMAGED, AS WAS THE LANDSCAPING AT THE CRASH SITE, HOWEVER, NO ONE WAS INJURED. IN RESPONSE TO MY INQUIRY, BMW INDICATED THAT THERE WERE NO RECALLS RELATED TO ISSUES SUCH AS THE ONE I EXPERIENCED. THE REPAIR SHOP WAS BAFFLED BY THE ISSUE AS WELL AND SAID IT MIGHT BE ATTRIBUTABLE TO A FAULTY PARKING BRAKE ACTUATOR. THE VEHICLE STILL GIVES OCCASIONAL TRANSMISSION FAULT ERROR MESSAGES AND INDICATORS. I HAD TO FILE AN INSURANCE CLAIM AND CAN CONTACT THE COMPANY FOR DETAILS. I ALSO STILL HAVE PICTURES SOMEWHERE IF SOMEONE WOULD LIKE TO VIEW THEM. THE REPAIRS (MECHANICAL AND BODY WORK) WERE COMPLETED AT GODWIN AUTOMOTIVE IN DULUTH/JOHNS CREEK, GEORGIA. THE MILEAGE STATED ABOVE IS BASED ON MEMORY AND MY NOT BE ACCURATE. *KB

    NHTSA complaint 10429922
15. Filed Oct 9, 2011Failure Sep 3, 2011Richmond, CAElectrical system, Power train

    TRANSMISSION GOES INTO NEUTRAL WHEN I PUSH BUTTON TO STOP CAR,ALSO LOGIC 7 SOUND IS A PROBLEM. *TR

    NHTSA complaint 10429261
16. Filed Aug 30, 2011Failure Aug 5, 2011106,112 milesBaltimore, MDPower train

    TL* THE CONTACT OWNS A 2002 BMW 745 LI. THE CONTACT STATED THAT WHILE REVERSING, THE GEAR SHIFTED INTO NEUTRAL INDEPENDENTLY. THE FAILURE WAS EXPERIENCED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 106,112 AND THE CURRENT MILEAGE WAS 106,313.

    NHTSA complaint 10422543
17. Filed Aug 30, 2011Failure Aug 30, 2011106,234 milesBaltimore, MDAutomatic transmission

    WHEN CAR PUT IN REVERSE; TRANSMISSION GOES INTO NEUTRAL ABRUPTLY. TRANS IN NEUTRAL CODE APPEARS ON DASH. *TR

    NHTSA complaint 10422538
18. Filed Aug 11, 2011Failure Aug 2, 201181,500 milesCranston, RIAir bags

    TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR MAT WAS CRACKED, WHICH IN TURN DEACTIVATED THE AIR BAG AND MADE THE LIGHT ILLUMINATE. THE FAILURE AND CURRENT MILEAGES WERE 81,500.

    NHTSA complaint 10418488
19. Filed Mar 22, 2011Failure Mar 15, 2011118,000 milesNewburgh, NYElectrical system

    AFTER PICKING UP MY 2002 BMW 745LI FROM ORANGE COUNTY BMW ON 3/11/11 WITH A BILL OF $1,500.00 DOLLARS FOR NEW BATTERY CABLES AND A B-PILLAR SENSOR. TRANSMISSION FAILSAFE MODE LIGHT CAME ON. DATE 3/15/11; TURN SIGNAL, HORN AS WELL AS THE WIPER BLADES STOP WORKING. PLEASE HELP. *TR

    NHTSA complaint 10392429
20. Filed Dec 5, 2010Failure Dec 3, 2010112,000 milesArlington, TXService brakes, Vacuum

    RECALL CAMPAIGN NO. 10V-446, BMW BRAKE VACUUM PUMP I RECEIVE THE RECALL PAPER FROM BMW IN MAIL. I CALLED TO SCHEDULE THE SERVICE WITH BMW DEALER. THEY DENIED TO QUOTE IF MY CAR THAT WOULD BE DELIVERED ON THE SCHEDULE THEY GIVE ME WOULD BE READY IN 4 HOURS TIME THEY QUOTED OR SAME DAY, AND IF NOT DO THEY PROVIDE ME A LOANER? THEY DENIED ALL MY REQUEST, MEANING COMPLETING THE SERVICE SAME DAY OR PROVIDING ME THE LOANER. I CALLED BMW CENTER AND AMAZINGLY THEY WERE TRYING TO PASS ME TO DEALER, AND THEY WERE INSISTING THAT THIS IS THE DEALER CALL. I TRIED TO LET THEM UNDERSTAND THAT THE CAR IS TAKING TO BMW SERVICE CENTER BECAUSE OF BMW FAULT AND NOT MINE, AND THEY CAN NOT GET MY MEANS OF TRANSPORTATION WITHOUT PROVIDING ME A LOANER, OR THEY QUOTE AND DO THE JOB SAME DAY. IT SEEMS BMW MANAGEMENT BELIEVE THIS IS A FAVOR TO THE CUSTOMERS, AND DO NOT WANT TO AGREE AND ACCEPT THAT THEY HAVE PU THOUSANDS OF LIVES IN DANGER FOR MANY YEARS, AND THEY ARE RESPONSIBLE TO IX THE CARS IN A WAY NOT TO HASSLE THE CUSTOMERS. I AM FILING THIS COMPLAINT ON BMW MANAGEMENT BEHAVIOR AND IRRESPONSIBILITY TOWARDS CUSTOMERS. *TR

    NHTSA complaint 10369242