Complaints over time
Complaints about the 2019 BMW C 400 X peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 BMW C 400 X
Motorcycle, gasoline, built in China. Owner complaints on file from Apr 21, 2020 to Apr 21, 2020.
Recall campaigns covering this model year26,354 vehicles or units across those campaigns
Owner complaints1Close to the median 2019 motorcycle
Severity index0.02019 motorcycles average 3.9
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2019 BMW C 400 X name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2019 BMW C 400 X
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-083 | Feb 13, 2020 | Water may collect in the throttle cable, which can freeze in cold temperatures, resulting in a stuck throttle | Speed control | 416 | Part replacement |
| 19V-593 | Aug 14, 2019 | Front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore | Brakes | 5,938 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 BMW C 400 X
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 21, 2020Failure Aug 28, 2019780 milesNorth Ridgeville, OHService brakes, Vehicle speed control
SCOOTER PURCHASED ON MAY 28, 2019 AND SERVICED ON AUGUST 27, 2019 DEALERSHIP INFORMED SON THAT THERE WAS A RECALL ON BRAKE CALIPERS AND NO REMEDY. RECALL NOTICE WAS RECEIVED ON OCTOBER 18, 2019. SCOOTER HAS NOT BEEN DRIVEN SINCE END OF AUGUST 2019. A REMEDY FOR THE BRAKE CALIPER IS SUPPOSEDLY NOW AVAILABLE AND NOW ANOTHER RECALL HAS BEEN RECEIVED FOR THE THROTTLE. MY SON CONTINUES TO PAY ON THE LOAN AND HAS ONLY HAD LESS THAN THREE MONTHS OF USAGE ON A BRAND NEW SCOOTER. BOTH OF THESE PROBLEMS ARE SERIOUS THREATS TO LIFE AND COULD CAUSE SERIOUS HARM TO THE BODY. THE BRAKES MAKE A LOUD NOISE WHEN OPERATING THE SCOOTER WHICH IS WHY IT HAS BEEN SHUT DOWN.
NHTSA complaint 11321865
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
10 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- MCAS1426 Jan 30, 2026 · Other
Return Bump Stop - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - M660122 Oct 1, 2022 · Service Bulletin/Repair Instructions
The options in the Reversing Assist Camera menu are greyed out and cannot be adjusted. - M650122 Oct 1, 2022 · Service Bulletin/Repair Instructions
The Sirius(r) Satellite Radio is inoperative. - M410122 Oct 1, 2022 · Service Bulletin/Repair Instructions
The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak. - M410121 Oct 1, 2022 · Service Bulletin/Repair Instructions
The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak. - MC610821 Jul 13, 2021 · Service Bulletin/Repair Instructions
When diagnosing fault codes (0x3A13D7, 0x3A13D9), technicians erroneously condemn the electronic throttle grip, which analyses show is rarely the culprit. - MC64678027 Aug 1, 2019 · Service Bulletin/Repair Instructions
Seat catch (striker) fits improperly in the seat lock. - MC64678027 Aug 1, 2019 · Service Bulletin/Repair Instructions
Seat catch (striker) fits improperly in the seat lock. - MC5200119 May 1, 2019 · Service Bulletin/Repair Instructions
As a part of the ongoing quality analysis, BMW Motorrad has found that the seat does not fulfill the requirements with respect to waterproofness, whereby water can penetrate into the helmet holder.
Source: NHTSA manufacturer communications files.