Motorcycle, gasoline, built in Germany. Owner complaints on file from Jun 22, 2018 to Nov 19, 2023.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-157 | Mar 1, 2019 | Repeated turning of the handlebars to the left most position may cause the front brake hose to crack and leak over time | Brakes | 2,707 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
On 08/23/2023, the scooter (2016 BMW C650 Sport) had no signs of issue when I rode it to my work place in the morning. But when I went back home around 11:45AM, the scooter lost power after 100 ~ 200 feet from my work place. I immediately pulled over and turned off the engine. After that, I could not turn on the engine and there was only noise coming from the engine. On 08/24/2023, the local dealer (San Jose BMW Motorcycles) called me and said that the scooter's engine is broken due to a broken piece from timing-chain tensioner damaging the valve and the piston of the engine. There is a recall for timing-chain tensioner (Recall 14V-264) on 2014 for 2012-2014 C600 Sport and C650 GT. From my case, it looks like BMW did not fix the timing-chain tensioner issue. It still happened to my scooter. Luckily I am not on the highway. After talk to BMW, they refused to take full responsibility. I would like NHTSA to investigate on this and prevent other BMW C650 Sport/GT biker to risk their life for facing the same issue.
NHTSA complaint 11555949SCOOTER STALLED MULTIPLE TIMES WHEN GOING INTO A COAST AND WHEN ENGAGING THE BREAK.
NHTSA complaint 11103509Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.