Complaints over time
Complaints about the 2018 BMW G310R peaked in 2018, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 BMW G310R
Motorcycle, gasoline, built in India. Owner complaints on file from Sep 14, 2018 to Aug 14, 2020.
Recall campaigns covering this model year28,314 vehicles or units across those campaigns
Owner complaints52.5 times the median 2018 motorcycle
Severity index20.02018 motorcycles average 6.0
First 24 months4Complaints in its first two years
Components
20% of complaints about the 2018 BMW G310R name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2018 BMW G310R
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-593 | Aug 14, 2019 | Front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore | Brakes | 5,938 | Part replacement |
| 18V-408 | Jun 15, 2018 | Over time, repeated use and loading of the side stand could cause damage to the side stand and the motorcycle's frame | Structure | 2,376 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 BMW G310R
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Aug 14, 2020Failure Jun 4, 2020SAN Juan, PRService brakes
2018 BMW G310R. CONSUMER WRITES IN REGARDS TO BRAKE CALIPER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKING TO A DEALER WHO FAILED TO COMPLETE THE RECALL IN A TIMELY MANNER. *JS
NHTSA complaint 11349395 - Filed Mar 19, 2019Failure Mar 18, 201980 milesPortland, ORElectrical system, Vehicle speed control
SPEEDOMETER STOPPED FUNCTIONING WHILE VEHICLE WAS VEHICLE WAS IN MOTION.
NHTSA complaint 11190019 - Filed Feb 21, 2019Failure Feb 2, 20198 milesPortland, ORPower trainCrash
THE VEHICLE WAS STATIONARY, PARKED ON LEVEL AND DRY ASPHALT, WAS STARTED AND LEFT RUNNING IN NEUTRAL FOR ABOUT 30 SECONDS. WHILE PARKED AND UNATTENDED, THE VEHICLE MADE A STRANGE SOUND, POSSIBLY INDICATING THE VEHICLE SHIFTED INTO A FORWARD-MOVING GEAR, OR THE KICK STAND FAILED, AND THE VEHICLE THEN FELL OVER, COLLIDING WITH THE GROUND ON LEFT SIDE OF THE VEHICLE.
NHTSA complaint 11181498 - Filed Sep 27, 2018Failure Jun 27, 2018800 milesPacifica, CAExterior lighting
TL* THE CONTACT OWNS A 2018 BMW G310R. UPON INSPECTION OF THE MOTORCYCLE, THE CONTACT FOUND THAT THE VEHICLE WAS MISSING THE HAZARD LIGHTS. THE MOTORCYCLE WAS TAKEN TO SAN JOSE BMW MOTORCYCLES (LOCATED AT 1990 W SAN CARLOS ST, SAN JOSE, CA); HOWEVER, THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 800. *TT UPDATED 11/28/18*JB
NHTSA complaint 11131968 - Filed Sep 14, 2018Failure Jun 9, 2018100 milesPhoenix, AZBody
I AM A NEW BMW MOTORRAD CUSTOMER AS OF 6-9-18. I BOUGHT A BRAND NEW 2018 BMW MOTORCYCLE TO BE USED AS A MEANS OF TRANSPORTATION AND TO TRAVEL ON A RAMP ON THE BACK OF OUR MOTORHOME. I SELECTED THE BMW G310R AND PURCHASED IT. AFTER A WEEK WITH THE MOTORCYCLE AND ABOUT 50 MILES ON IT THERE BECAME AN ISSUE WHERE THE MOTORCYCLE WOULD NOT DROP BELOW 3,500-4,000 RPM'S. IN OR OUT OF GEAR IT WOULD NOT DROP BELOW THAT LEVEL. I RELUCTANTLY RODE IT FOR ABOUT ANOTHER 50 MILES TO SEE IF IT WOULD SETTLE IN AND IT DID NOT. I READ FORUMS ONLINE AND THERE WERE MANY ACCOUNTS OF THAT MODEL HAVING A PROBLEM WITH THE THREAD LOCK ON THE IDLE ADJUSTMENT BACKING OUT. I HAD THE MOTORCYCLE DELIVERED TO AN AUTHORIZED BMW DEALER FOR REPAIR. AFTER BEING STRUNG ALONG FOR ABOUT 10 DAYS AND AFTER MULTIPLE CALLS TO FIND OUT WHAT THE ISSUE WAS, I WAS TOLD THEY BELIEVED THE THROTTLE BODY WAS BAD AND AFTER CHECKING WITH BMW CORPORATE THERE WERE NO REPLACEMENTS MANUFACTURED YET. AFTER A MONTH OF WAITING FOR THE PART TO BE MADE, MY MOTORCYCLE WAS RETURNED IN MID JULY, BUT, I WAS TOLD IT WOULD NEED TO COME BACK IN THE FIRST WEEK OF AUGUST FOR A RECALL OF A DEFECTIVE KICKSTAND THAT WOULD NEED A PLATE ADDED TO GIVE STABILITY. THEN ON 7-30 ABOUT TWO WEEKS AFTER HAVING IT BACK, I WAS CALLED BY BMW AND WAS TOLD THAT BMW NEEDED TO BUY BACK MY MOTORCYCLE BECAUSE THE FRAME WAS FRACTURED AND IT COULD NOT BE REPAIRED. TO BE HONEST, I WAS HORRIFIED AND ANGERED THAT THIS WAS NOT DISCLOSED TO ME AND I HAD BEEN RIDING A MOTORCYCLE FOR APPROXIMATELY 100 MILES WITHOUT KNOWING THE FRAME WAS BROKEN. THAT IS NOT A DECISION ANYONE SHOULD HAVE MADE FOR ME. I SHOULD HAVE BEEN TOLD IMMEDIATELY THAT THIS MOTORCYCLE IS POTENTIALLY UNSAFE, AND THIS DEALER AND BMW MOTORRAD ELECTED TO NOT SAY ANYTHING FOR WEEKS EVEN THOUGH BOTH PARTIES KNEW, AS BMW CORPORATE WAS INVOLVED IN THE REPAIR OF MY MOTORCYCLE FOR WEEKS.
NHTSA complaint 11129452
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
7 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - SIB210122 May 26, 2022 · Service Bulletin/Repair Instructions
In the clutch friction phase when driving off, the clutch makes squeaking noises. - MC610721 Jun 4, 2021 · Service Bulletin/Repair Instructions
Workshop installation guide "Installing heated grips" not yet available in AIR. Installation instructions have been modified due to updated wiring harness routing and arrangement. - MC64011504 Aug 1, 2019 · Service Bulletin/Repair Instructions
Ticking noises from the cylinder hood. - MC64011504 Aug 1, 2019 · Service Bulletin/Repair Instructions
Ticking noises from the cylinder hood. - MC63887869 Nov 15, 2017 · Service Bulletin/Repair Instructions
There could be damage to wires going to and from the crankshaft sensor which potentially causes engine misfiring or stalling. - MC0000517 Jan 12, 2017 · Service Bulletin/Repair Instructions
Changing of the drive chain set is presently prescribed at 12,000 mi. in the maintenance schedule for BMW Service for the K02 and K03 models. A change at this stage may not be required. Thus the maintenance work "Changing the chain set" will be replaced b…
Source: NHTSA manufacturer communications files.