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Model year

2021 BMW IX

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 BMW IX by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2021 BMW IX

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 BMW IX

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    45 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • B320526 Aug 20, 2026 · Service Bulletin/Repair Instructions
      “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
    • B120523 Mar 6, 2026 · Service Bulletin/Repair Instructions
      The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when sw…
    • B170124 Feb 25, 2026 · Service Bulletin/Repair Instructions
      There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Un…
    • B511325 Sep 29, 2025 · Service Bulletin/Repair Instructions
      There are two possible situations: When opening either the front and/or rear door, the door window glass does not lower (short drop). When closing either the front and/or rear door, the door window glass does not roll up into the seal but rests outsidethe s…
    • B640825 Aug 26, 2025 · Service Campaign
      A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle interior.
    • B510225 Aug 26, 2025 · Service Bulletin/Repair Instructions
      While driving on a smooth and/or uneven road, a “clicking” sound is heard from the driver’s footwell area.
    • B660325 Mar 26, 2025 · Service Bulletin/Repair Instructions
      A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within PDC sensors. The warning indicates parking assistance featureshave limited functionality while the errors continue t…
    • B170124 Mar 31, 2025 · Service Bulletin/Repair Instructions
      There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Un…
    • B170124 Feb 11, 2025 · Service Bulletin/Repair Instructions
      There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Un…
    • B120523 Dec 10, 2024 · Service Bulletin/Repair Instructions
      The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when sw…
    • B612124 Sep 25, 2024 · Service Bulletin/Repair Instructions
      The (CCM) Check Control message: “811 – Stop carefully. Hood open”, is displayed even though the hood is closed. Fault code 80415B “Engine compartment lid contact switch: Line fault or faulty” is often stored inthe BCP module.
    • B611524 Aug 6, 2024 · Service Bulletin/Repair Instructions
      While driving over rough surfaces, a rattling noise can be heard in the area of the tailgate.
    • B320324 Aug 19, 2024 · Service Campaign
      A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest servicepartner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
    • B651124 Jun 28, 2024 · Service Campaign
      Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been s…
    • B651124 May 20, 2024 · Service Campaign
      Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU…
    • B560122 May 9, 2024 · Service Campaign
      The i20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snowdeposits in cold weather to ensure the safe function of the sensors behind it. Due to a manufacturing defectin the component, the heater circuits may be i…
    • B320124 May 22, 2024 · Service Campaign
      When starting, a Check Control message will be displayed (“Steering behavior. Drive slowly and have this checked by the nearest Service Provider”) with a noticeable reduction in power steering support whe nmaneuvering.
    • B170124 Apr 26, 2024 · Service Bulletin/Repair Instructions
      There is coolant leaking from under the car Low heater output Possible Check Control message âÂÂDrive, you can continue drivingâ (ID49) Possible fault codes stored in these BEV vehicles: 224163 â“ Electric auxiliary heater for the high-voltage ba…
    • B511123 Apr 11, 2024 · Service Bulletin/Repair Instructions
      1. While driving on a smooth paved road, acracking sound can be heard coming from theright-side luggage compartment capping trimpanel. 2. While driving on a smooth paved or rough road, a cracking sound can be heard coming from the D-pillar trim panel. The …
    • B410124 Apr 2, 2024 · Service Bulletin/Repair Instructions
      A groaning sound from the front of the vehicle while driving can be heard, particularly while cornering.
    • B611124 Mar 25, 2024 · Service Bulletin/Repair Instructions
      After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module.…
    • B610724 Mar 4, 2024 · Service Bulletin/Repair Instructions
      This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct âÂÂbasicâ steps that should be followed when addressing and diagnosing battery…
    • B610624 Mar 15, 2024 · Service Bulletin/Repair Instructions
      This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the âbasicâ procedure to test the charger/infrastructure when the vehicle does not charge, e…
    • B520224 Mar 22, 2024 · Service Bulletin/Repair Instructions
      The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 âDriver restraint systemâ CCM 109 âP…
    • B610324 Feb 1, 2024 · Service Bulletin/Repair Instructions
      Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
    • B120523 Feb 6, 2024 · Service Bulletin/Repair Instructions
      The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when …
    • B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
      The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc…
    • B511022 Dec 6, 2023 · Service Bulletin/Repair Instructions
      Groaning noise in the front parcel shelf of the luggage compartment area. The noise is mostly heard when the vehicle interior is cold.
    • B653423 Nov 22, 2023 · Service Bulletin/Repair Instructions
      Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâ™s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additio…
    • B661523 Nov 16, 2023 · Service Bulletin/Repair Instructions
      Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
    • B612123 Nov 16, 2023 · Service Bulletin/Repair Instructions
      The steering wheel heating takes a long time to achieve the desired temperature.
    • B513218 Nov 8, 2023 · Service Bulletin/Repair Instructions
      The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
    • B612523 Oct 25, 2023 · Service Bulletin/Repair Instructions
      The purpose of this Service Bulletin (SIB) is informational regarding DC (direct current) charging complaints on Gen 5 Battery Electric Vehicles (BEV). It serves as a supporting argument and is intended to help distinguish between a standard designed func…
    • B660523 Oct 19, 2023 · Service Bulletin/Repair Instructions
      Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
    • B520822 Oct 18, 2023 · Service Bulletin/Repair Instructions
      The decorative hard plastic piece, centered inthe front seatâ™s headrest (circled area), may contact a personâ™s head when they are between4' 10" and 5' 6" in height.
    • B120523 Sep 13, 2023 · Service Bulletin/Repair Instructions
      The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit): 0317F2 - High-voltage system, insulation fault detected: when…
    • B640823 Sep 20, 2023 · Service Bulletin/Repair Instructions
      customer may state there is low air flow from the vents, but can hear the fan is on. Also, there are noCheck Control Messages or other any indications that there is a system or component malfunction. The low air flow has worsened over time.
    • B652823 Sep 11, 2023 · Service Bulletin/Repair Instructions
      Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music w…
    • B840523 Sep 5, 2023 · Service Bulletin/Repair Instructions
      Intermittently the GPS location in 3 Party Navigation Apps (i.e., Apple Maps, Google Maps, Waze) will drift fromthe correct location. In addition, the location of the vehicle in the My BMW app may be incorrect. BMW Navigation isnot affected.
    • B610120 Sep 1, 2022 · Service Bulletin/Repair Instructions
      Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
    • SIB610422 Aug 1, 2022 · Service Bulletin/Repair Instructions
      The saved steering column positions, vertical and horizontal, are not stored long term. Over time the Body Central Platform (BCP) loses steering column Last User Position.
    • SIB510622 Jul 1, 2022 · Service Bulletin/Repair Instructions
      The I20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snow deposits in cold weather to ensure the safe function of the sensors behind it. Due to a manufacturing defect in the component, the heater circuits may be…
    • SIB511022 Jun 1, 2022 · Service Bulletin/Repair Instructions
      Groaning noise in the front parcel shelf of the luggage compartment area. The noise is mostly heard when the vehicle interior is cold.
    • B410122 Feb 1, 2022 · Service Bulletin/Repair Instructions
      The hood of the I20 requires special care and consideration when opening for service. Failure to follow the instructions will result in damage to the hood and/or A-Pillars.
    • B840122 Feb 1, 2022 · Service Bulletin/Repair Instructions
      The software update improves the functionality of the telematics control unit, drivers assistance camera, and the head unit.
    Source: NHTSA manufacturer communications files.