Complaints over time
Complaints about the 2020 BMW M2 peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 BMW M2
Coupe, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Jan 5, 2023 to Feb 16, 2026.
Recall campaigns covering this model year25,100 vehicles or units across those campaigns
Owner complaints2Close to the median 2020 coupe
Severity index0.02020 coupes average 10.2
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2020 BMW M2 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2020 BMW M2
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-666 | Oct 29, 2020 | Fuel injectors may have been installed without a damping component which is used to reduce vibration | Fuel system | 21 | Part replacement |
| 19V-352 | May 9, 2019 | Driver and passenger knee air bag assemblies may have been improperly folded and assembled | Airbags | 5,079 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 BMW M2
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Feb 16, 2026Failure Feb 16, 2026Hawthorne, CAEngine
PCV fails prematurely, the car makes a high pitch noise and check engine light comes on. Car stalls making it dangerous to drive since it's not responsive as originally designed.
NHTSA complaint 11718268 - Filed Jan 5, 2023Failure Jan 2, 2023Phoenix, AZUnknown or other
I was driving down the highway, doing the speed limit, when my moonroof suddenly exploded. Luckily, the shade was drawn. But, if it had been open, I could have been seriously injured. There was no projectile, nothing fell and hit the window. On inspection of the roof after I safely made it home, the glass was bowing upward. Prior to the incident, the appearance of the glass was completely normal - ie. no scratches, dings, cracks. There was no indication that something might be wrong with the glass.
NHTSA complaint 11500375
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
55 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B410725 Jan 8, 2026 · Service Bulletin/Repair Instructions
While driving on a smooth and/or unevenroad, a “cracking” sound is heard from therear wheel arch area (highlighted in orange) on either the right or left side. - B410725 Aug 20, 2025 · Service Bulletin/Repair Instructions
While driving on a smooth and/or uneven road, a “cracking” sound is heard from the rear wheel arch area (highlighted in orange) on either the right or left side. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B360121 Jan 8, 2024 · Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk… - B310124 Jan 9, 2024 · Service Bulletin/Repair Instructions
With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, … - B513218 Nov 8, 2023 · Service Bulletin/Repair Instructions
The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal. - B340714 Oct 13, 2023 · Service Bulletin/Repair Instructions
Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. CAUSE Material- - B651523 May 1, 2023 · Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. - B514616 May 1, 2023 · Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. - B840822 Mar 1, 2023 · Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration i… - B340921 Feb 1, 2023 · Service Bulletin/Repair Instructions
A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operation when braking from low speed. - SIB840622 Jul 1, 2022 · Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the… - SIB651312 May 1, 2022 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - B310318 Feb 1, 2022 · Service Bulletin/Repair Instructions
Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low speed. - B58N20N55S55 Apr 1, 2022 · Service Bulletin/Repair Instructions
Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship. - B640613 Nov 1, 2021 · Service Bulletin/Repair Instructions
Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. - B651312 Sep 1, 2021 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - B341019 Sep 1, 2021 · Service Bulletin/Repair Instructions
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brak… - B340921 Sep 1, 2021 · Service Bulletin/Repair Instructions
A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operationwhen braking from low speed. - B341019 Jul 1, 2021 · Service Bulletin/Repair Instructions
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible bra… - B840221 May 1, 2021 · Service Bulletin/Repair Instructions
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. - B840221 Jun 1, 2021 · Service Bulletin/Repair Instructions
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the dis… - B360121 Apr 1, 2021 · Service Bulletin/Repair Instructions
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases th… - B340414 Apr 1, 2021 · Service Bulletin/Repair Instructions
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases th… - B011220 Dec 1, 2020 · Service Bulletin/Repair Instructions
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equip… - B612315 Nov 1, 2020 · Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. - B340515 Nov 1, 2020 · Service Bulletin/Repair Instructions
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. - B110420 Nov 1, 2020 · Service Bulletin/Repair Instructions
CONNECTING ROD BEARING: BMW AG has issued a Delivery Stop (effective November 20, 2020) on a small number of Model Year 2020-2021 BMW vehicles that were produced between May 15, 2019 and October 23, 2020. - B662419 Aug 1, 2020 · Service Bulletin/Repair Instructions
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Ke… - B661919 Aug 1, 2020 · Service Bulletin/Repair Instructions
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. - B651520 Aug 1, 2020 · Service Bulletin/Repair Instructions
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidanc… - B410220 Aug 1, 2020 · Service Bulletin/Repair Instructions
TRUNK LID RUBS ON BUMPER COVER: The trunk lid may slightly rub on the top of the rear bumper cover, causing scuff or scratch marks. The rear bumper cover is adjusted too close to the trunk lid. - B310112 Aug 1, 2020 · Service Bulletin/Repair Instructions
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary. - B090218 Aug 1, 2020 · Service Bulletin/Repair Instructions
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced,… - B651220 Jul 1, 2020 · Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3). - B650709 Jul 1, 2020 · Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. … - B620119 Jul 1, 2020 · Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with:… - B610620 Jul 1, 2020 · Service Bulletin/Repair Instructions
TAILGATE MALFUNCTION WHEN OPENING OR CLOSING: Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons, the movement stops Tailgate opens when the remote control is within the proximity of the … - B610520 May 1, 2020 · Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy … - B090120 May 1, 2020 · Service Bulletin/Repair Instructions
REMOTE SOFTWARE UPGRADE IS NOT AVAILABLE DESPITE A FULLY CHARGED BATTERY. The BMW Remote Software Upgrade is not available in the vehicle. During diagnosis with ISTA the following fault is stored: 030E10 Power management: BMW Remote Software Upgrade tempora… - B611420 Apr 1, 2020 · Service Bulletin/Repair Instructions
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display k… - B611120 Apr 1, 2020 · Service Bulletin/Repair Instructions
WHEN LOCKING VEHICLE DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activat… - B840214 Apr 1, 2020 · Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is be… - B652214 Apr 1, 2020 · Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle… - B650820 Apr 1, 2020 · Service Bulletin/Repair Instructions
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scro… - B610620 Apr 1, 2020 · Service Bulletin/Repair Instructions
TAILGATE MALFUNCTION WHEN OPENING OR CLOSING: This Service Information Bulletin (Revision 1) replaces SI B61 06 20 dated February 2020. Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons t… - B610520 Apr 1, 2020 · Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagno… - B640416 Feb 1, 2020 · Service Bulletin/Repair Instructions
Water Ingress In Footwell Area From A/C Condensate Drain: This Service Information Bulletin (Revision 1) replaces SI B64 04 16 dated March 2016. The condensate drain hose is blocked by the heat shield The condensate drain hose is not attached properly to th… - B610620 Feb 1, 2020 · Service Bulletin/Repair Instructions
TAILGATE MALFUNCTION WHEN OPENING OR CLOSING. Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons the movement stops Tailgate opens when the remote control is within the proximity of the re… - B610520 Feb 1, 2020 · Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy … - B120420 Feb 1, 2020 · Service Bulletin/Repair Instructions
MIL LIGHT ILLUMINATED AT LOW AMBIENT TEMPERATURES. After engine start the malfunction indicator lamp (MIL) and Check Control message (ID 29) "Engine fault! Power loss" are displayed in the instrument cluster. In addition The following fault codes are stored… - B520120 Jan 1, 2020 · Service Bulletin/Repair Instructions
GROANING NOISE FROM TRIM APERTURE ON THE FRONT SEAT: When getting in or out of the vehicle a groaning noise can be heard from the opening (aperture) in the seat backrest. The noise may be heard from one or both of the front seats. The trim aperture in the f… - B111219 Jan 1, 2020 · Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code C… - B011319 Jan 1, 2020 · Service Bulletin/Repair Instructions
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear … - B341019 Dec 1, 2019 · Service Bulletin/Repair Instructions
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required.
Source: NHTSA manufacturer communications files.