Complaints over time
Complaints about the 2015 BMW M5 peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 BMW M5
Sedan, gasoline, built in Germany. Owner complaints on file from Mar 21, 2017 to Apr 11, 2021.
Recall campaigns covering this model year1956 vehicles or units across those campaigns
Owner complaints3Below the median 2015 sedan
Severity index0.02015 sedans average 7.9
First 24 months0Complaints in its first two years
Components
33% of complaints about the 2015 BMW M5 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2015 BMW M5
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 16V-540 | Jul 19, 2016 | Affected vehicles have a driveshaft that may have been inadequately welded during manufacturing | Powertrain | 956 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 BMW M5
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Apr 11, 2021Failure Apr 1, 202165,000 milesFresno, CAElectrical system
DOOR LOCKS. PASSENGER DOORS DO NOT UNLOCK FROM INSIDE WHEN PULLING DOOR HANDLES. CANNOT UNLOCK MANUALLY. MUST PRESS BUTTON ON DASH TO UNLOCK. VEHICLE NOT IN MOTION.
NHTSA complaint 11407446 - Filed May 4, 2020Failure May 4, 20207 milesNEW York, NYEngine, Fuel/propulsion system
I WAS DRIVING DOWN THE ROAD WHEN MY BMW M5 STARTED TO JUMP AND THE RPM'S NEEDLE STARTED TO JUMP UP AND DOWN AND LEAVING ME STRANDED IN THE MIDDLE OF THE ROAD. CAR DISPLAYED MESSAGES THAT SAID 'FUEL SUPPLY- FULL DRIVE PERFORMANCE NOT AVAILABLE DRIVE MODERATELY ' AND ANOTHER 'DRIVETRAIN MALFUNCTION: DRIVE MODERATELY. MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE ' CAR HAS 33,000 MILES
NHTSA complaint 11323291 - Filed Mar 21, 2017Failure Nov 2, 2016LOS Angeles, CAService brakes
THE CARS BRAKES KEEP SCREECHING LOUD. I REACHED OUT TO BMW AND THEY STATED THAT THE BRAKES KEEP SCREECHING BECAUSE THIS CAR IS A PERFORMANCE VEHICLE BUT SOMEONE WHO WORKS AT BMW TOLD ME THAT ITS NOT TRUE AND THAT BMW MADE A MISTAKE WHEN BUILDING THE CAR AND THAT I AM NOT THE FIRST CUSTOMER TO COMPLAIN ABOUT THIS ISSUE AND THEY HAVE NOT DONE ANYTHING TO RESOLVE IT.
NHTSA complaint 10967629
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
273 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- B510819 Jan 16, 2024 · Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B340714 Oct 13, 2023 · Service Bulletin/Repair Instructions
Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. CAUSE Material- - B340914 Jun 1, 2023 · Service Bulletin/Repair Instructions
The Dynamic Stability Control (DSC) warning light comes on while driving. The following DSC fault codes for the wheel speed sensors are stored: 480712 and/or 480715 and/or 480718 and/or 48071B They cannot be cleared, even though the wheel speed sensors … - B651523 May 1, 2023 · Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. - B010919 Dec 1, 2022 · Service Bulletin/Repair Instructions
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date. - B010122 Dec 1, 2022 · Service Bulletin/Repair Instructions
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. - B650414 Oct 1, 2022 · Service Bulletin/Repair Instructions
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not curr… - B662419 Sep 1, 2022 · Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. - B170222 Sep 1, 2022 · Service Bulletin/Repair Instructions
Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166). - SIB011918 May 1, 2022 · Service Bulletin/Repair Instructions
Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in… - SIB651312 May 1, 2022 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - B111614 Mar 1, 2022 · Service Bulletin/Repair Instructions
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaign… - B651312 Sep 1, 2021 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - B341019 Sep 1, 2021 · Service Bulletin/Repair Instructions
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brak… - B341019 Jul 1, 2021 · Service Bulletin/Repair Instructions
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible bra… - B840121 May 1, 2021 · Service Bulletin/Repair Instructions
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting Februa… - B340414 Apr 1, 2021 · Service Bulletin/Repair Instructions
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases th… - B651320 Feb 1, 2021 · Service Bulletin/Repair Instructions
COLLECTION OF DRIVER'S AND PASSENGER'S SIDE AIR BAGS: BMW intends to perform evaluations and analyses on these side air bags. - B130720 Dec 1, 2020 · Service Bulletin/Repair Instructions
INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for th… - B340515 Nov 1, 2020 · Service Bulletin/Repair Instructions
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. - B310112 Aug 1, 2020 · Service Bulletin/Repair Instructions
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary. - B650709 Jul 1, 2020 · Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. … - B340517 Jul 1, 2020 · Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. - B840214 Apr 1, 2020 · Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is be… - B652214 Apr 1, 2020 · Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle… - B513016 Apr 1, 2020 · Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a tra… - B340517 Apr 1, 2020 · Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The v… - B010518 Feb 1, 2020 · Service Bulletin/Repair Instructions
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on. - B341019 Dec 1, 2019 · Service Bulletin/Repair Instructions
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required. - B341019 Nov 1, 2019 · Service Bulletin/Repair Instructions
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which … - B512819 Sep 1, 2019 · Service Bulletin/Repair Instructions
NOISE FROM FRONT AREA: There is a hissing or wind noise present from the front area of the vehicle at speeds above 60 mph. - B651519 Aug 1, 2019 · Service Bulletin/Repair Instructions
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. - B122319 Jul 1, 2019 · Service Bulletin/Repair Instructions
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) m… - B111216 Jul 1, 2019 · Service Bulletin/Repair Instructions
The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. The FPM rubber material is engine heat resistant… - B160419 Jun 1, 2019 · Service Bulletin/Repair Instructions
NEW REPLACEMENT FUEL TANK INTERNAL FUEL LINE CONNECTION. INFORMATION WARRANTY INFORMATION Not applicable. This Service Information bulletin provides technical and repair procedure-related information. - B110119 Jun 1, 2019 · Service Bulletin/Repair Instructions
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019. - B012118 Jun 1, 2019 · Service Bulletin/Repair Instructions
N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operati… - B111417 Feb 1, 2018 · Service Bulletin/Repair Instructions
N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin replaces SI B11 14 17 dated February 2018. - B110119 Feb 1, 2018 · Service Bulletin/Repair Instructions
ENGINE VIBRATIONS OR NOISE. One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running. - B621118 Jan 1, 2019 · Service Bulletin/Repair Instructions
BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: â?¢ Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illumina… - B613014 Jan 1, 2019 · Service Bulletin/Repair Instructions
BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a pr… - B340714 Nov 1, 2018 · Service Bulletin/Repair Instructions
"Carbon Ceramic Brake Noise. INFORMATION ""M"" vehicles are designed for high-performance, spirited driving. To accommodate this type of driving profile, a braking system which exceeds the standards for handling heavy brake forces, extreme temperatures, and… - B660115 Apr 1, 2015 · Service Bulletin/Repair Instructions
Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera v… - B130315 Apr 1, 2015 · Service Bulletin/Repair Instructions
"N20 and N26 Engines: ETK Injector Part Number Error. INFORMATION The current version of ETK has an error on screen 13_1417: ""High -pressure pump/Tubing."" When selecting the high-pressure pump, the screen states ""only in conjunction with injector."" Disr… - B122114 Apr 1, 2015 · Service Bulletin/Repair Instructions
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. Af… - B270315 Aug 1, 2015 · Service Bulletin/Repair Instructions
Vibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Tra… - B111315 Aug 1, 2015 · Service Bulletin/Repair Instructions
The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak. - B111115 Aug 1, 2015 · Service Bulletin/Repair Instructions
Service Action: Replace the Thermostat. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat. - B621016 Jun 1, 2016 · Service Bulletin/Repair Instructions
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation! - B613014 Jun 1, 2016 · Service Bulletin/Repair Instructions
"BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a p… - B120516 Jun 1, 2016 · Service Bulletin/Repair Instructions
"N55 - ENGINE MALFUNCTION WARNING DUE TO VAPOR FORMING IN THE FUEL SYSTEM This Service Information bulletin supersedes SI B12 05 16 dated April 2016. The Engine ""Drivetrain Malfunction"" Check Control warning is displayed and the Service Engine Soon (MIL) … - B110716 Jun 1, 2016 · Service Bulletin/Repair Instructions
Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. The following fault codes may be stored in the DDE: 24CE00 - Hot film air … - B840314 May 1, 2016 · Service Bulletin/Repair Instructions
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances t… - B660916 May 1, 2016 · Service Bulletin/Repair Instructions
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in… - B651216 May 1, 2016 · Service Bulletin/Repair Instructions
Integrated Navigation Voice Not Loud Enough. Integrated Navigation voice guidance is not loud enough to be heard over loud music. Software error in the CHAMP2 Head Unit. - B620816 May 1, 2016 · Service Bulletin/Repair Instructions
Incomplete AdBlue Check Control Message (CCM) on the Central Information Display. An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Improper instrument cluster software - B620716 May 1, 2016 · Service Bulletin/Repair Instructions
Unintentional Active ECO-PRO Bonus Miles Reset. Fluctations of fuel level (causing resistance changes in the level sensor) while vehicle is stationary, are interpreted as refueling. This causes active ECO PRO mode bonus range to reset. Error in instrument … - B320616 May 1, 2016 · Service Bulletin/Repair Instructions
Troubleshooting intermittent Steering Assistance with Electric Power Steering (EPS). Intermittent steering assistance failure CAUSE The power supply of the EPS control unit. - B111715 May 1, 2016 · Service Bulletin/Repair Instructions
"N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan…
Source: NHTSA manufacturer communications files.