Complaints over time
Complaints about the 2020 BMW M550I peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 BMW M550I
Sedan, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Jan 25, 2021 to Feb 24, 2025.
Recall campaigns covering this model year3272k vehicles or units across those campaigns
Owner complaints2Below the median 2020 sedan
Severity index0.02020 sedans average 8.1
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2020 BMW M550I name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2020 BMW M550I
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-096 | Feb 19, 2021 | When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate | Back-over prevention | 13,858 | Software update |
| 20V-598 | Sep 30, 2020 | Small portion of the rearview image may be slightly obscured | Back-over prevention | 312 | Software update |
| 19V-684 | Sep 27, 2019 | Back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the… | Back-over prevention | 257,473 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 BMW M550I
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Feb 24, 2025Failure Feb 17, 2025Edison, NJPower train, Unknown or other
The front differential and rear drive train has been problematic and has failed in model years starting 2019. My car is a April 2020 car with 34,000 miles and has already failed. There are numerous cars that share the same V8 engine and drive train, has similar front differential failures at very low mileage. BMW USA seems to not car and address the issue after it being brought to their attention.
NHTSA complaint 11644667 - Filed Jan 25, 2021Failure Feb 1, 20203,000 milesPenfield, NYFuel system, Gasoline
TL* THE CONTACT OWNS A 2020 BMW M550I. THE CONTACT STATED THAT WHILE SLOWING DOWN TO STOP, THE AUTO STOP FUEL SAVING SYSTEM SUDDENLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WEST HERR BMW LOCATED AT 4250 W HENRIETTA RD, ROCHESTER, NY 14623 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. NO FAILURE WAS FOUND WITH THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS INVALID.
NHTSA complaint 11389734
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
240 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- B011724 Sep 19, 2025 · Warranty Program/Extension
The Fuel Injector Condition-Specific Repair Coverage Program applies to qualifying repairs for the required replacement of one or more the fuel injectors which were determined to have failed due to a buildup of external corrosion in the engine’s center fuel… - B011724 Jul 9, 2025 · Warranty Program/Extension
The Fuel Injector Condition-Specific Repair Coverage Program applies to qualifying repairs for the required replacement of one or more the fuel injectors which were determined to have failed due to a buildup of external corrosion in the engine’s center fuel… - B011724 Jan 21, 2025 · Warranty Program/Extension
The Fuel Injector Condition-Specific Repair Coverage Program applies to qualifying repairs for the required replacement of one or more the fuel injectors which were determined to have failed due to a buildup of external corrosion in the engine’s center fuel… - B011724 Dec 10, 2024 · Warranty Program/Extension
the Fuel Injector Condition-Specific Repair Coverage Program applies to qualifying repairs for the required replacement of one or more the fuel injectors which were determined to have failed due to a buildup of external corrosion in the engine’s center fuel… - B630418 Mar 14, 2024 · Service Bulletin/Repair Instructions
One or more of the LED daytime running lights are dim or discolored. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B340714 Oct 13, 2023 · Service Bulletin/Repair Instructions
Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. CAUSE Material- - B540521 Aug 1, 2023 · Service Bulletin/Repair Instructions
?The sunroof will not operate in either direction. - B520121 Aug 1, 2023 · Service Bulletin/Repair Instructions
?The front seat will not calibrate/initialize, and the stored faults cannot be deleted. - B320223 Aug 1, 2023 · Service Bulletin/Repair Instructions
?Unusual noises occur only when operating the steering column in the axial direction. - B240323 Aug 1, 2023 · Service Bulletin/Repair Instructions
?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start." - B640821 Jun 1, 2023 · Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. - B630821 Jun 1, 2023 · Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circui… - B320420 Jun 1, 2023 · Service Bulletin/Repair Instructions
A groaning type noise is heard during the height adjustment. - B240223 Jun 1, 2023 · Service Bulletin/Repair Instructions
BMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission doe… - B160123 Jun 1, 2023 · Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air sys… - B120323 Jun 1, 2023 · Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023. - B090221 Jun 1, 2023 · Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. - B651523 May 1, 2023 · Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. - B610123 May 1, 2023 · Service Bulletin/Repair Instructions
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition. - B514616 May 1, 2023 · Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. - SIB660823 Apr 1, 2023 · Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS ca… - B841422 Mar 1, 2023 · Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). - B840822 Mar 1, 2023 · Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration i… - B651623 Mar 1, 2023 · Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed. - B630418 Mar 1, 2023 · Service Bulletin/Repair Instructions
One or more of the LED daytime running lights are dim or discolored. - B610123 Mar 1, 2023 · Service Bulletin/Repair Instructions
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition. - B320420 Mar 1, 2023 · Service Bulletin/Repair Instructions
A groaning type noise is heard during the height adjustment. - B260422 Mar 1, 2023 · Service Bulletin/Repair Instructions
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower. - B240223 Mar 1, 2023 · Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop: Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off. - B260422 Feb 1, 2023 · Service Bulletin/Repair Instructions
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature. - B841422 Dec 1, 2022 · Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). - B613322 Dec 1, 2022 · Service Bulletin/Repair Instructions
Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed. - B612922 Dec 1, 2022 · Service Bulletin/Repair Instructions
The saved steering column positions, vertical and horizontal, are not stored long term. - B260422 Dec 1, 2022 · Service Bulletin/Repair Instructions
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32F (0C) or lower. - B240222 Dec 1, 2022 · Service Bulletin/Repair Instructions
A cracking, metallic noise from under the center of the vehicle. - B170617 Dec 1, 2022 · Service Bulletin/Repair Instructions
Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. - B540521 Nov 1, 2022 · Service Bulletin/Repair Instructions
The sunroof will not operate in either direction. There are NO faults stored related to the sunroof. If the vehicle has any faults stored related to the sunroof, this bulletin does not apply. - B651922 Oct 1, 2022 · Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves. - B650414 Oct 1, 2022 · Service Bulletin/Repair Instructions
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not curr… - B620322 Oct 1, 2022 · Service Bulletin/Repair Instructions
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode). - B611222 Oct 1, 2022 · Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost. - SIB650922 Aug 1, 2022 · Service Bulletin/Repair Instructions
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output. - SIB011219 Aug 1, 2022 · Service Bulletin/Repair Instructions
Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the… - SIB010921 Aug 1, 2022 · Service Bulletin/Repair Instructions
Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined … - SIB662419 Jun 1, 2022 · Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are … - SIB640821 Jun 1, 2022 · Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning … - SIB090121 May 1, 2022 · Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed … - SIB010121 May 1, 2022 · Service Bulletin/Repair Instructions
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. If you have Extended Limited Warranty (ELW) eligibility and/o… - SIB660820 May 1, 2022 · Service Bulletin/Repair Instructions
The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message. - SIB651312 May 1, 2022 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - SIB610822 May 1, 2022 · Service Bulletin/Repair Instructions
When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available. - SIB610722 May 1, 2022 · Service Bulletin/Repair Instructions
Check Control Message (CCM) displays "Vehicle key missing" after engine start. - SIB610222 May 1, 2022 · Service Bulletin/Repair Instructions
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in … - B090321 Feb 1, 2022 · Service Bulletin/Repair Instructions
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. - B620222 Apr 1, 2022 · Service Bulletin/Repair Instructions
Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi). - B610722 Apr 1, 2022 · Service Bulletin/Repair Instructions
Check Control message (CCM) displays "Vehicle key missing" after engine start. - B610121 Apr 1, 2022 · Service Bulletin/Repair Instructions
48 V battery may become totally discharged, and possible replacement needed. - B121021 Apr 1, 2022 · Service Bulletin/Repair Instructions
The customer complains that under moderate throttle application or on deceleration after throttle application, a Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster. - B110621 Apr 1, 2022 · Service Bulletin/Repair Instructions
Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part num…
Source: NHTSA manufacturer communications files.