Complaints over time
Complaints about the 2004 BMW Mini Cooper peaked in 2010, with 4 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2004 BMW Mini Cooper
Hatchback, built in United Kingdom. Owner complaints on file from Mar 16, 2010 to Sep 28, 2010.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints4Below the median 2004 hatchback
Severity index0.02004 hatchbacks average 9.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2004 BMW Mini Cooper name steering
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2004 BMW Mini Cooper
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2004 BMW Mini Cooper
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Sep 28, 2010Failure Sep 23, 200625,000 milesRaytown, MOSteering
TL* THE CONTACT OWNS A 2004 BMW MINI COOPER. THE CONTACT STATED THAT IN COLD WEATHER, THE STEERING WHEEL WAS VERY TIGHT, ESPECIALLY AT LOW SPEEDS. THE VEHICLE WAS ALMOST IMPOSSIBLE TO STEER AND MADE A REALLY LOUD WHINING NOISE WHEN THE WHEEL WAS TURNED. THE MANUFACTURER STATED THAT THE FAILURE WAS CAUSED BY THE POWER STEERING FAN. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE CURRENT MILEAGE WAS APPROXIMATELY 74,000.
NHTSA complaint 10358053 - Filed Jul 27, 2010Failure Nov 19, 200860,000 milesYorba Linda, CASteering
TL* THE CONTACT OWNS A 2004 BMW MINI COOPER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF THE POWER STEERING. THE VEHICLE WAS DRIVEN WITH EXTREME DIFFICULTY WHEN TURNING THE STEERING WHEEL. THE FAILURE OCCURRED INTERMITTENT AT ANY SPEED RATE BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON FIVE DIFFERENT OCCASIONS FOR THE IDENTICAL FAILURE. THE TECHNICIAN INFORMED THAT THE FAILURE WAS A COMMON DEFECT AND WAS UNABLE TO DUPLICATE THE PROBLEM. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint 10345617 - Filed Apr 13, 2010Failure Apr 5, 2010115,000 milesIone, CASteering
TL*THE CONTACT OWNS A 2004 BMW MINI COOPER S. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE SHE WAS TURNING A CORNER AT APPROXIMATELY 30 MPH. THE POWER STEERING CONTINUED TO FAIL INTERMITTENTLY. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE CURRENT MILEAGE WAS APPROXIMATELY 115,600.
NHTSA complaint 10325429 - Filed Mar 16, 2010Failure Mar 1, 201040,000 milesWoodbridge, VASteering
TL* THE CONTACT OWNS A 2004 BMW MINI COOPER S. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD, AND THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 85,000. UPDATED 12/03/10. *LJ
NHTSA complaint 10320158
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE10038 Preliminary evaluation, Steering
Loss of Power Steering Assist
Opened Sep 24, 2010, closed May 10, 2011
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SIB-16-02-09 Dec 1, 2009 · Service Bulletin/Repair Instructions
BMW VEHICLES: FUEL LEVEL SENSOR REPAIRS. WHERE IT IS NECESSARY TO REPLACE THE RIGHT OR THE LEFT SIDE FUEL LEVEL SENSOR DUE TO A FAILURE, THE ENTIRE PUMP AND HOUSING OR DELIVERY UNIT (SUCTION JET ASSEMBLY) DO NOT NEED TO BE REPLACED AS WELL. IN SOME CASES…
Source: NHTSA manufacturer communications files.