Complaints over time
Complaints about the 2021 BMW R 1250 GS peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 BMW R 1250 GS
Motorcycle, gasoline, built in Germany. Owner complaints on file from Dec 30, 2021 to Dec 30, 2021.
Recall campaigns covering this model year219k vehicles or units across those campaigns
Owner complaints1Close to the median 2021 motorcycle
Severity index0.02021 motorcycles average 5.8
First 24 months1Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2021 BMW R 1250 GS
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-011 | Jan 18, 2023 | In certain engine operating and riding conditions, the gearbox input shaft may become damaged or break, possibly resulting in a blocked rear wheel | Powertrain | 18,534 | Software update |
| 20V-495 | Aug 20, 2020 | Tire pressure labels may not remain affixed to the motorcycle frame | Equipment | 447 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 BMW R 1250 GS
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Dec 30, 2021Failure Dec 29, 2021Spearfish, SDUnknown or other
"BMW Motorrad no longer offers repair manuals for our motorcycles" BMW Motorrad has stopped offering Motorcycle service Data to consumers/end users. This lack of service data creates a significant safety hazard to those that perform their own repairs & maintenance! From: Customer Service BMW Motorcycles Sent: Thursday, December 30, 2021 9:15 AM To: ME Subject: Your Motorrad Correspondence Dear X, Thanks for your reply. After further researching your request, BMW Motorrad no longer offers repair manuals for our motorcycles. However, you can be assured I’ve forwarded your concerns to the appropriate individuals for internal review. We're sorry for any disappointment this may cause. Should you need to contact BMW Motorrad Customer Relations and Services again, you can reach us at 1-800-831-1117 Monday through Thursday from 9:00 a.m. to 9:00 p.m. ET and Friday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, BMW Motorrad USA Representative Original Message From: [ME] Sent: 12/27/2021 3:24 PM To: customerservice@bmwmotorcycles.com Subject: Re: Your Motorrad Correspondence I have visited with my dealer regarding Factory Service Manual availability. That is how I learned that they are not available and hence my question to you. How/When service data be made available to consumers who need or wish to perform their own maintenance and repairs? Thank you. On Mon, Dec 27, 2021, 13:18 Customer Service BMW Motorcycles <customerservice@bmwmotorcycles.com> wrote: Dear ME, Thanks for writing to BMW Motorrad USA regarding the service manual for your new 2021 BMW R 1200 GS Adventure and congratulations on your recent purchase! I appreciate your loyalty with us. I’d suggest speaking with the parts team at your local BMW Motorrad dealer, as they’d be in the best position to assist you with the service manual. For your reference, a list of our authorized dealers can be found on our website: www.bmwmotorcycles.com under the "Find a Dealer" link. BMW Motorrad USA Representative
NHTSA complaint 11445601
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
16 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- MC330423 Aug 31, 2024 · Service Bulletin/Repair Instructions
Driveshaft Maintenance Schedule Change - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - MC160323 Aug 14, 2023 · Service Bulletin/Repair Instructions
Vehicle goes into emergency operation mode and a warning light illuminates on the instrument cluster. - SIB630122 Apr 24, 2023 · Service Bulletin/Repair Instructions
LED headlights were temporarily unavailable from the Factory and some R 1250 GS and R 1250 GSAdventure units were built with the halogen headlight in order to ensure safe use. - SIB330222 Apr 24, 2023 · Service Bulletin/Repair Instructions
Multiple factors may cause the driveshaft to become damaged; among them are corrosion in certain parts ofthe driveshaft, and wear and tear exacerbated by certain climatic conditions. - SIB460123 Mar 8, 2023 · Service Bulletin/Repair Instructions
Frame and mounting parts - MC000222 Nov 8, 2022 · Service Bulletin/Repair Instructions
BMW Motorrad is aware of a number of cases in which the screw connections of the Paralever link and/or the rear brake caliper have loosened in customer vehicles while driving. - MC610322 Sep 20, 2022 · Service Bulletin/Repair Instructions
Wiring harnesses installed during assembly with individual pins, in both the large and small connections to the engine control unit (DME), were not manufactured correctly. This may cause faults in the engine control unit and subsequent engine run in emerg… - SIB330222 Jul 28, 2022 · Service Bulletin/Repair Instructions
Multiple factors may cause the driveshaft to become damaged; among them are corrosion in certain parts of the driveshaft, and wear and tear exacerbated by certain climatic conditions. - SIB610321 May 13, 2022 · Service Bulletin/Repair Instructions
BATTERY EMPTY DESPITE CHARGER. - MC610321 Mar 18, 2022 · Service Bulletin/Repair Instructions
The motorcycle will not start. The vehicle battery is empty even though the battery charger was permanently connected to the 12V power socket. - MC460521 Nov 3, 2021 · Service Bulletin/Repair Instructions
Stress corrosion cracks may occur on the studs of certain milled footrests from the BMW Motorrad special accessories catalog for the GS models. - MC610821 Jul 13, 2021 · Service Bulletin/Repair Instructions
When diagnosing fault codes (0x3A13D7, 0x3A13D9), technicians erroneously condemn the electronic throttle grip, which analyses show is rarely the culprit. - MC340121 May 19, 2021 · Service Bulletin/Repair Instructions
During operation of the rear wheel foot brake lever, the rider feels a soft pressure point or perceptibly longer lever travel - MC630121 Jun 30, 2021 · Service Bulletin/Repair Instructions
In very rare instances, only the dipped beams (low beams) may be functional; during that time, other ligght functions are no longer available - MC000621 Jun 23, 2021 · Service Bulletin/Repair Instructions
BMW Motorrad USA is pleased to announce the launch of the BMW Motorrad Ultimate Care Program, effective June 23 , 2021. Three different plans will be offered for consumer bikes, as well as two Authority-specific plans. Model-year 2020 and newer BMW Motorcyc…
Source: NHTSA manufacturer communications files.