Complaints over time
Complaints about the 2024 BMW R 1300 GS peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 BMW R 1300 GS
Motorcycle, gasoline, built in Germany. Owner complaints on file from Aug 25, 2025 to Jul 19, 2026.
Recall campaigns covering this model year11,582 vehicles or units across those campaigns
Owner complaints22.0 times the median 2024 motorcycle
Severity index50.02024 motorcycles average 5.4
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2024 BMW R 1300 GS name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2024 BMW R 1300 GS
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-557 | Jul 26, 2024 | Housing for the starter motor relay may have been manufactured incorrectly, which can result in a damaged relay that can overheat | Electrical system | 1,582 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 BMW R 1300 GS
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 19, 2026Failure Apr 8, 2026Jupiter, FLElectrical system, Suspension
1)Adaptive Rider Height failure ! 3 times the suspension warning display and on causing the suspension to remain in lower position making the motorcycle unstable at speed. Dealer had vehicle for a while to remedy the issue. Warranty fix 2)Engine control red warning display do not drive vehicle came on and flatbedded to dealer for service. Warranty fix 3)Seat latch broke dealer fix.Out of pocket charge
NHTSA complaint 11751351 - Filed Aug 25, 2025Failure Aug 23, 2025Mendon, UTPower trainCrash
Component/System: Clutch assembly (friction plates/engagement mechanism) While riding my 2024 BMW R1300GS with approximately 3,000 miles on the odometer, the clutch suddenly failed while climbing a rocky hillside trail. The clutch stopped engaging entirely, which caused an immediate loss of power to the rear wheel and resulted in a crash. Safety Risk: This failure created a serious safety hazard. The loss of power occurred on a steep, rocky slope, and I could have easily fallen off the side of the hill when the motorcycle lost traction and stalled. The failure left me stranded in a remote location, requiring a 45-mile tow on backroads in Idaho. This incident put both my safety and the safety of others at risk. Inspection/Confirmation: •The failure has not yet been reproduced by a dealer or independent service center, but the motorcycle and failed clutch are available for inspection upon request. •At the time of filing this complaint, the motorcycle has not yet been inspected by the manufacturer, police, or insurance representatives. Symptoms/Warnings: There were no warning lights, error messages, or prior symptoms indicating a problem. The clutch failed without warning.
NHTSA complaint 11682750
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
20 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- MC330524 Jul 30, 2025 · Service Bulletin/Repair Instructions
In some R 1300 model motorcycles, it has been detected that the rear wheel swingarm has play in theaxial direction. The mounting of the swingarm to the frame is comparable to the F and S model motorcycles. During the mounting of the swingarm axle, this crea… - MC320224 Jan 29, 2025 · Service Campaign
The Blow-By clearance tolerance at the handbrake lever fitting may be below than what is stated by the manufacturer, which can lead to slight braking pressure in the front brakes under certain settings (e.g. warm outside temp to warm breaks, etc…) with a sl… - MC610225 Jan 17, 2025 · Service Campaign
On vehicles with optional equipment X22AA “automated shift assistant”, the selector drum may rotate the opposite direction briefly when downshifting in manual mode (‘M’ mode), particularly across transmission position ‘N’ (e.g. when shifting from 2nd gear t… - MC340224 Dec 21, 2024 · Service Campaign
It has been found after a quality inspection it was found that the front brake rotor bolts may not have beentightened with the correct torque at the factory. - MC611024 Nov 15, 2024 · Service Campaign
After a quality inspection it has been determined moisture/water can enter the right multifunction switch andcause malfunctions. This issue does not impact vehicles with production dates of 07/01/2024 or later. - mc610824 Sep 12, 2024 · Service Campaign
A small quantity of R 1300 GS’s and GS Adventures were assembled with a wiring harness where the relayand its new protective holder were pre-assembled using a safe process by the wiring harness supplier. Theprocess does not cause any damage during assembly.… - MC110524 Sep 10, 2024 · Service Bulletin/Repair Instructions
The R 1300 GS Adventure is not delivered with engine protection bars mounted as the bike will not fit in thecrate with the protection bars installed. The trim is not mounted on the protection bars. The protection bars and trim will continue to be packaged s… - MCAS5724 Aug 28, 2024 · Other
Handbrake Control Assembly Return - MC110324 Aug 2, 2024 · Service Campaign
After quality inspection it has been found that the bolting torque process of the engine crankcase to frame was not adequate. As a result, there may be an effect on the rigidity of the general engine to frame combination. - MC650324 Jul 23, 2024 · Service Bulletin/Repair Instructions
Due to a software error, the smart phone with connected app is paired to the motorcycle, but the app does not connect to the motorcycle. - MC330124 Jul 11, 2024 · Service Bulletin/Repair Instructions
The Dynamic Suspension Adjustment (DSA) chassis cannot be calibrated. Various causes can lead to thisfault. - MC110224 Jul 18, 2024 · Service Campaign
A group of guide rings for the control piston in the oil sump were made with a different material. This can degrade the operation of the control piston over time and can cause engine damage due to insufficient oil supply. - MC770324 Jun 11, 2024 · Service Bulletin/Repair Instructions
The touchscreen does not react to operation and or switches independently between displays. Caused by a leak between the screen layers. - MC610524 Jun 27, 2024 · Service Bulletin/Repair Instructions
eCall failure with fault code 0xB7F334 – Provisioning: Control unit is not provisioned. Caused by a software error if a control unit reset is carried out while there is insufficient communicationreception. - MC610424 Jun 11, 2024 · Service Bulletin/Repair Instructions
Customer complains of occasional no or poor engine start, or engine start breaks off. After that, an immediate restart is not possible. The following fault is stored in the engine control unit: 0x3A3050 - Starter relay, system protection. The fault is store… - MC230124 Apr 10, 2024 · Service Bulletin/Repair Instructions
After setting or resetting gear position adaptation values in ISTA it appears that the procedure wassuccessful and the gears have been taught in; however, a gear adaptation value fault exists. Due to a display error, the gear indicator does not flash when … - MC460224 Mar 28, 2024 · Service Bulletin/Repair Instructions
Calibration of one or both ride height sensors fail due to the ride height sensor/s are not positioned correctly. - MC330524 Mar 18, 2024 · Service Bulletin/Repair Instructions
In some R 1300 GS motorcycles, it has been detected that the rear wheel swingarm has play in theaxial direction. The mounting of the swingarm to the frame is comparable to the F and S model motorcycles. During the mounting of the swingarm axle, this create… - MC610224 Mar 25, 2024 · Service Bulletin/Repair Instructions
Situation 1) Li-Ion battery is discharged below 2.5 Vdc. Situation 2) Fault stored for wrong battery installed. - MC330124 Feb 8, 2024 · Service Bulletin/Repair Instructions
The Dynamic Suspension Adjustment (DSA) chassis cannot be calibrated.
Source: NHTSA manufacturer communications files.