Complaints over time
Complaints about the 2015 BMW R Nine T peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 BMW R Nine T
Motorcycle, gasoline, built in Germany. Owner complaints on file from Jul 27, 2016 to Apr 20, 2017.
Recall campaigns covering this model year25,160 vehicles or units across those campaigns
Owner complaints2Close to the median 2015 motorcycle
Severity index0.02015 motorcycles average 12.7
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2015 BMW R Nine T name lighting
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2015 BMW R Nine T
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-502 | Aug 14, 2017 | Bolts that connect the right-side swingarm pivot pin to the frame may loosen | Structure | 3,368 | Repair or modification |
| 15V-110 | Feb 24, 2015 | Design of the rear turn signals may partially obscure the lights from being seen by the driver of a following vehicle | Lighting | 1,792 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 BMW R Nine T
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Apr 20, 2017Failure Apr 19, 20166,000 milesNorth Augusta, SCExterior lighting
THE TAIL LIGHT ON MY MOTORCYCLE IS FAILING ON A RECURRING BASIS. AT MY 6000 MILE SERVICE I POINTED OUT THAT IT APPEARED TO HAVE DUST GETTING INTO THE INTERIOR OF THE LIGHT. UPON EXAMINATION BY THE TECHNICIAN THEY DETERMINED THE REFLECTOR HAD DETACHED FROM THE HOUSING AND WAS CHAFING AGAINST THE OTHER PARTS, CREATING A PLASTIC DUST THAT WAS STICKING TO THE REFLECTOR AND INTERIOR OF THE LENS. A REPLACEMENT WAS PROVIDED AND INSTALLED. AT AROUND 9,900 MILES THE SAME ISSUE HAD REAPPEARED ON THE NEW TAIL LIGHT. BMW SUPPLIED ANOTHER TAIL LIGHT WHICH HAS NOW BEEN INSTALLED. THIS IS THE THIRD TAIL LIGHT INSTALLED. THE PLASTIC DUST DIMINISHES THE LIGHT TRANSMISSION THROUGH THE CLEAR LENS AND THE UNIT IS NOT ABLE TO BE DISASSEMBLED FOR CLEANING. THIS POSES A SAFETY ISSUE FOR MYSELF AND ANY VEHICLES FOLLOWING ME. THE PICTURES PROVIDED ARE OF THE ORIGINAL (FIRST) TAIL LIGHT AND THE SECOND ONE PROVIDED AS REPLACEMENT WHEN NEW BEFORE INSTALLATION. ORIGINAL TAIL LIGHT HAS A DATE CODE OF 29.9.14 (SEPT. 29, 2014) SECOND TAIL LIGHT HAS A DATE CODE OF: 12.06.15 (JUNE 6, 2015) PART NUMBER APPEARS TO BE DIFFERENT. 717.01.000.00 (OLD), 717.02.000.00 (NEW). I DO NOT HAVE THIS DATA FOR THE NEWEST (THIRD) LIGHT ASSEMBLY BUT IT IS IDENTICAL IN APPEARANCE TO THE SECOND. AS YOU CAN SEE THE DESIGN OF THE SECOND IS SLIGHTLY DIFFERENT COMPARED TO THE FIRST. THERE ARE RED PLASTIC PIECES ADDED TO THE INTERIOR. THE REST APPEARS TO BE EXACTLY THE SAME.
NHTSA complaint 10979628 - Filed Jul 27, 2016Failure Jul 27, 20161,500 milesStrafford, NHPower train
IN THE MORNINGS THE CLUTCH FAILS TO ENGAGE MAKING IT DIFFICULT TO SHIFT FROM NEUTRAL INTO 1ST GEAR. THE CLUTCH HAS TO BE "PUMPED" SEVERAL TIMES BEFORE ATTEMPTING TO SHIFT INTO FIRST GEAR AGAIN. AFTER LONG PERIODS OF DRIVING THE SHIFTING OF GEARS IS MORE DIFFICULT SPECIALLY FROM FIFTH TO SIXTH GEAR, SOMETIMES THE SIXTH GEAR WOULD NOT ENGAGE AND THE TRANSMISSION WILL KICK BACK TO FIFTH GEAR. EITHER AIR BOUND FROM THE FACTORY OR MASTER CYLINDER OR OTHER UNION LEAKING IS CAUSING THE CLUTCH TO NEED TO BE PUMPED IN ORDER TO ENGAGE/DISENGAGE. ALSO AT TRAFFIC STOPS AFTER LONG PERIODS OF DRIVING THE IDLING CAN BECOME A LITTLE ROUGH SINCE IT SEEMS AS IF THE CLUTCH IS NOT HOLDING THE CLUTCH IN THE DISENGAGED POSITION.
NHTSA complaint 10888880
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
91 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- MC330224 Mar 18, 2024 · Service Bulletin/Repair Instructions
After close inspection of the manufacturing process, there is a weld seam at the hollow shaft and crown wheel connection in the rear drive that is not to specification in a few rear drives. Depending on riding habit, this can lead to slipping and loss of pr… - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - MC000222 Nov 8, 2022 · Service Bulletin/Repair Instructions
BMW Motorrad is aware of a number of cases in which the screw connections of the Paralever link and/or the rear brake caliper have loosened in customer vehicles while driving. - M660122 Oct 1, 2022 · Service Bulletin/Repair Instructions
The options in the Reversing Assist Camera menu are greyed out and cannot be adjusted. - MC000521 Sep 20, 2021 · Service Bulletin/Repair Instructions
One of the following situations can occur when connecting to BN2000 motorcycles: 1. The installed control units cannot be found when reading out with ISTA. 2. Control units initially communicate after connecting to the vehicle, but communication later stops. - MC610821 Jul 13, 2021 · Service Bulletin/Repair Instructions
When diagnosing fault codes (0x3A13D7, 0x3A13D9), technicians erroneously condemn the electronic throttle grip, which analyses show is rarely the culprit. - MC110521 May 5, 2021 · Service Bulletin/Repair Instructions
During quality analysis, an issue was identified with a small group of sixteen (16) motorcycles that mayaffect crankshaft bearing wear. - MC60214068 Nov 26, 2014 · Service Bulletin/Repair Instructions
One or more of the 12 bolts on the R nine T silencer are missing, see accompanying picture. - MC59823415 Sep 10, 2014 · Service Bulletin/Repair Instructions
Oil leak immediately after replacing cylinder head cover seal set. - MC3600118 Apr 1, 2019 · Service Bulletin/Repair Instructions
During the course of quality analysis, it was determined by BMW Motorrad that in the production period from February 2018 to end of June 2018, cross-spoked wheels with reduced spoke tension have been produced. - B660115 Apr 1, 2015 · Service Bulletin/Repair Instructions
Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera v… - B011218 Sep 1, 2018 · Service Bulletin/Repair Instructions
?N63T CRANKCASE VENTILATION LINES: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILEAGE. For the eligible vehicles, BMW of North America, LLC (?BMW NA?) is extending the limited warranty for the engine Crankcase Ventilation Lines to: 10 years/120,000 mil… - MC62694734 Jun 1, 2016 · Service Bulletin/Repair Instructions
Counterbalance shaft seal leaking. Faulty seal contact surface of the balance weight. - B320616 May 1, 2016 · Service Bulletin/Repair Instructions
Troubleshooting intermittent Steering Assistance with Electric Power Steering (EPS). Intermittent steering assistance failure CAUSE The power supply of the EPS control unit. - B070314 Feb 1, 2016 · Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- A… - B111117 Sep 1, 2018 · Service Bulletin/Repair Instructions
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coola… - 8403014 Oct 1, 2014 · Service Bulletin/Repair Instructions
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants - 660814 Oct 1, 2014 · Service Bulletin/Repair Instructions
Side View Camera Does Not Display Picture. The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable … - 651313 Oct 1, 2014 · Service Bulletin/Repair Instructions
Headunit-High: CID Is Blank and "NO SIGNAL" Is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. z Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in th… - 631114 Oct 1, 2014 · Service Bulletin/Repair Instructions
LED Low Beam Flashes Briefly After Ignition Switched ON. 1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. One of the faults below is stored and currently present: 0xDA… - 631014 Oct 1, 2014 · Service Bulletin/Repair Instructions
Adaptive Headlight Malfunction. A headlight malfunction CC message is displayed for one or more of the following lights: -Daytime driving light -Turn indicator -Dipped headlight -Main beam The following fault codes in the FRM are stored: -800FC8 LIN bus, … - MC2300117 May 1, 2017 · Service Bulletin/Repair Instructions
Customer complains about an operating failure on the left or right multifunction switch. - B110117 May 1, 2017 · Service Bulletin/Repair Instructions
N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT. This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Sup… - 652013 Nov 1, 2014 · Service Bulletin/Repair Instructions
Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software i… - 651614 Nov 1, 2014 · Service Bulletin/Repair Instructions
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (… - 513314 Nov 1, 2014 · Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B51 33 14 dated October 2014. designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Initial quality reports show the customers are not certain how to open and close the fuel f… - 710214 Aug 1, 2014 · Service Bulletin/Repair Instructions
Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory … - 620613 May 1, 2014 · Service Bulletin/Repair Instructions
Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster. - 161514 Dec 1, 2014 · Service Bulletin/Repair Instructions
NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak. The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leak… - 130712 Dec 1, 2014 · Service Bulletin/Repair Instructions
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the S… - 110713 Dec 1, 2014 · Service Bulletin/Repair Instructions
The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up. When performing the scheduled oil service and filling the engine with the amount specified, the applicable … - 840214 Jul 1, 2014 · Service Bulletin/Repair Instructions
ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researchin… - 660514 Jul 1, 2014 · Service Bulletin/Repair Instructions
Speed Limit Information Does Not Work. Speed limit information (SLI) is not displayed in the Kombi or the Head-Up Display (HUD). This only affects the specific VINs (vehicle identification numbers) listed below. The vehicle was built incorrectly (without o… - 660414 Jul 1, 2014 · Service Bulletin/Repair Instructions
Front Collision Warning Check Control Message Displayed in CID. Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on … - 652113 Jul 1, 2014 · Service Bulletin/Repair Instructions
When Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position. The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The o… - 651614 Jul 1, 2014 · Service Bulletin/Repair Instructions
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high … - 650214 Jul 1, 2014 · Service Bulletin/Repair Instructions
Headunit High Is Constantly Resetting. After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note… - 610314 Jul 1, 2014 · Service Bulletin/Repair Instructions
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cl… - 511514 Jul 1, 2014 · Service Bulletin/Repair Instructions
Service Action: Replace Center Console Lock Cylinder. The center console lock cylinder is loose. Manufacturing tolerances of the center console lock cover cap may cause it to become loose or missing. AFFECTED VEHICLES This Service Action involves F01, F02,… - 840314 Jun 1, 2014 · Service Bulletin/Repair Instructions
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its vari… - MC59686312 Sep 1, 2014 · Service Bulletin/Repair Instructions
Speedometer display incorrect. Speddometer displays faster than actual speed. - MC57213601 Jan 1, 2014 · Service Bulletin/Repair Instructions
Pillion seat cover - snap-lock coupling may become damaged. Cause is burr in the opening in the brace of the storage cover. - 653009 Jan 1, 2014 · Service Bulletin/Repair Instructions
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via a… - MC62133778 Dec 1, 2015 · Service Bulletin/Repair Instructions
Map data should be stored on a 64 GB SD card. In GARMIN Express the note appears that a maximum of 32 GB is possible. - B620715 Oct 1, 2015 · Service Bulletin/Repair Instructions
Instrument Cluster display is partially blank. The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error. - MC61461571 Jun 1, 2015 · Service Bulletin/Repair Instructions
Mist forms in the headlight. This is due to condensation and goes away again. - MC61348081 Jun 1, 2015 · Service Bulletin/Repair Instructions
The ignition remains on, even though the ignition swithc has been turned off. The relatively high power requirement of the ABS contro,l unit can cause the contacts to bond. - B613014 Jun 1, 2015 · Service Bulletin/Repair Instructions
"BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a p… - B840514 Mar 1, 2015 · Service Bulletin/Repair Instructions
One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer… - B111614 Mar 1, 2015 · Service Bulletin/Repair Instructions
"This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campa… - 840115 Jan 1, 2015 · Service Bulletin/Repair Instructions
"MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z Th… - 651009 Jan 1, 2015 · Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation… - B513015 Jul 1, 2016 · Service Bulletin/Repair Instructions
Service Action: Replace the Tailgate Tension Spring. Tailgate does not stay in fully open position. - B111216 Jul 1, 2016 · Service Bulletin/Repair Instructions
SERVICE ACTION: N63T ENGINE - CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES. The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM ru… - B130215 Jul 1, 2015 · Service Bulletin/Repair Instructions
"?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015. designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail… - B650915 May 1, 2015 · Service Bulletin/Repair Instructions
HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H - B011316 Aug 1, 2016 · Service Bulletin/Repair Instructions
"BMW ALPINA N63T PRESSURE SWITCH - LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the pressure s… - B340516 Oct 1, 2016 · Service Bulletin/Repair Instructions
CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly high… - B310112 Sep 1, 2016 · Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact sur… - B650915 Dec 1, 2016 · Service Bulletin/Repair Instructions
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is n…
Source: NHTSA manufacturer communications files.