Complaints over time
Complaints about the 2017 BMW R1200 RT peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 BMW R1200 RT
Motorcycle, gasoline, built in Germany. Owner complaints on file from Nov 4, 2020 to Jul 24, 2024.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Close to the median 2017 motorcycle
Severity index0.02017 motorcycles average 8.5
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2017 BMW R1200 RT name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2017 BMW R1200 RT
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 BMW R1200 RT
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 24, 2024Failure Jul 8, 202440,000 milesSan Jacinto, CAEngine
The contact owns a 2017 BMW R 1200 RT. The contact stated while at a red light, the engine was making an abnormal sound. There was no warning light illuminated. The motorcycle was ridden back to the residence. The contact inspected the motorcycle and noticed that there was an excessive amount of metallic particles attached to the drain plug. The motorcycle was not repaired. The manufacturer was notified of this failure and confirmed that the VIN was not associated with an unknown recall for the failure. The contact was referred to NHTSA Hotline to report the failure. The failure mileage was 40,000.
NHTSA complaint 11604258 - Filed Nov 4, 2020Failure Oct 9, 202020,141 milesWenatchee, WAPower train, Vehicle speed control
FIRST TIME WHILE PULLING OUT OF A PARKING LOT ON TO A CITY STREET THE MOTORCYCLE SUDDENLY LOST POWER,MISFIRED,CUT OUT AND WOULD BARELY RUN AND WOULD ONLY RUN AT IDLE OR A LITTLE ABOVE CAUSING LOSS OF CONTROL. SECOND TIME THE SAME THING HAPPENED IN THE DRIVEWAY WHILE THE MOTORBIKE WAS NOT MOVING.THE THIRD TIME THIS HAPPENED ON A REMOTE HIGHWAY WHILE MOVING AT AROUND 60 MPH IN A CURVE (TURNING).SUDDEN LOSS OF POWER THE ENGINE WENT INTO LIMP MODE.I HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY AND RIDE ALONG THE SIDE OF THE ROAD WITH BARELY ENOUGH POWER TO MOVE ALONG UNTIL I COULD GET TO A SAFE PLACE TO PULL OVER.ON ALL OCCASIONS AFTER TURNING OFF THE IGNITION AND RESTARTING THE ENGINE IT SEAMED TO RESET AND RUN OK.THIS IS A VERY HAZARDOUS SITUATION ESPECIALLY AT HIGHWAY SPEEDS.AFTER DOING SOME RESEARCH I HAVE FOUND THAT THIS HAS HAPPENED TO SEVERAL OTHER PEOPLE AND IT SEEMS THAT IT COULD BE A DEFECT WITH THE ECU AND THROTTLE POSITION SENSOR.
NHTSA complaint 11373026
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
26 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- MC330423 Aug 31, 2024 · Service Bulletin/Repair Instructions
Driveshaft Maintenance Schedule Change - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - MC330423 Dec 13, 2023 · Service Bulletin/Repair Instructions
Since October 2023, a new maintenance schedule is valid for all K5x models. For the first time, maintenance positions for the cardan shaft (Driveshaft) are included. NOTICE: 1. The new maintenance schedule is not limited to vehicles affected by the SI 33… - SIB330222 Apr 24, 2023 · Service Bulletin/Repair Instructions
Multiple factors may cause the driveshaft to become damaged; among them are corrosion in certain parts ofthe driveshaft, and wear and tear exacerbated by certain climatic conditions. - MC000222 Nov 8, 2022 · Service Bulletin/Repair Instructions
BMW Motorrad is aware of a number of cases in which the screw connections of the Paralever link and/or the rear brake caliper have loosened in customer vehicles while driving. - SISIB011317 Jun 1, 2017 · Service Bulletin/Repair Instructions
Shipping specific non-deployed vehicle safety devices to lighting resources, LLC - SIM010917 Jun 1, 2017 · Service Bulletin/Repair Instructions
Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting reso… - B3106170621 Jun 22, 2017 · Service Bulletin/Repair Instructions
Please return all part(s) to your facing Regional Distribution Center (RDC). Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and TEC73 must appear in the text of your TEC claim. - MC610821 Jul 13, 2021 · Service Bulletin/Repair Instructions
When diagnosing fault codes (0x3A13D7, 0x3A13D9), technicians erroneously condemn the electronic throttle grip, which analyses show is rarely the culprit. - MC64465398 May 1, 2021 · Service Bulletin/Repair Instructions
The hill start control operation may be sporadic. - MC000913 May 10, 2021 · Service Bulletin/Repair Instructions
BMW Motorrad has ascertained that incorrect usage, such as overloading, can result in the threaded fasteners of the center stand losing their initial torque. - MC660118 Jun 17, 2021 · Service Bulletin/Repair Instructions
The bike does not shut down with a short press of the keyless ride button. The keyless Ride button must be pressed for several seconds to shut the bike down - MC310421 Apr 1, 2021 · Service Bulletin/Repair Instructions
The complaint of leaking telescopic forks is the top warranty claim in many current models, - MC61737415 Jul 2, 2015 · Service Bulletin/Repair Instructions
The spring strut coveron the left and the hanfwheel cover on the right come loos very easily when being ridden. - MC64011504 Aug 1, 2019 · Service Bulletin/Repair Instructions
Ticking noises from the cylinder hood. - MC64011504 Aug 1, 2019 · Service Bulletin/Repair Instructions
Ticking noises from the cylinder hood. - MC6192247601 Aug 1, 2015 · Service Bulletin/Repair Instructions
Shift assist does not function after performing SIB 23 001 15 (017) DME software upgrade. This is due to a progrm fault in ISTA/p version 3.56.0. - MC62719932 Jun 1, 2016 · Service Bulletin/Repair Instructions
Engine sysmbol stays on after software update. Software error which is resolved with upgrade. - MC62713929 Jun 1, 2016 · Service Bulletin/Repair Instructions
Seat heating inadequate. The electrical system incorporates functions which serve to protect the battery and may be interpreted as a failure of the seat heating if any of them are active. - MC2100116 Jun 1, 2016 · Service Bulletin/Repair Instructions
BMW Motorrad has determiend in th ecourse of quality observation that in a few cases clutch fluid may leak between the clutch slave cylinder and the braided stainless steel clutch line. The cause is a burr in the clutch slave cylinder which may damage the … - MC62571524_03 Apr 1, 2016 · Service Bulletin/Repair Instructions
During programming ith ISTA/P software version3.58.2.001. a programming abort occurred. Afterwards the vehicle is inoperative and can no longer be started. Repeated programming is not possible with this tversion. Software bug. - MC2100116 Mar 1, 2016 · Service Bulletin/Repair Instructions
BMW Motorrad has determined in the course of quality observation that in a few cases clutch fluid may leak between the clutch slave cylinder and the braided stainless steel clutch line. The cause is a burr in the clutch slave cylinder which may damage the g… - MC55813536 Oct 1, 2014 · Service Bulletin/Repair Instructions
Navigator V maintains a Bluetooth connection to a mobile phone for a short period. - MC63353852 May 1, 2017 · Service Bulletin/Repair Instructions
During the course of the quality analysis carried out by BMW Motorrad, it has been determined that for the R 1200 models with the gearshift assistant (SA X222A) OE, a few faulty gearshift assistants have been installed in the production period from 09/02/20… - MC2300117 May 1, 2017 · Service Bulletin/Repair Instructions
Customer complains about an operating failure on the left or right multifunction switch. - MC61326053 Oct 1, 2015 · Service Bulletin/Repair Instructions
After activation of the alarm system, the turn indicators remain on for 1 minute with integration levels higher than k001-15-03-510.
Source: NHTSA manufacturer communications files.