Complaints about the 2018 BMW X1 peaked in 2019, with 25 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Feb 14, 2018 to Jun 30, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-601 | Aug 14, 2019 | Steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of the tie rod end, eventually causing it to break | Steering | 32 | Part replacement |
| 19V-349 | May 9, 2019 | In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact | Structure | 106,182 | Part replacement |
| 19V-074 | Jan 30, 2019 | Contaminated hardware may cause the attachment brackets of the taillight housings to crack, causing the lights to loosen or possibly detach from… | Lighting | 5,920 | Repair or modification |
| 18V-465 | Jul 11, 2018 | Crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring,… | Engine and cooling | 5,309 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
59 complaints on file, page 1 of 3.
On May 20, 2026 We were in Mt Dora, FL We were approaching a red light. Cars were stopped in front of us and cars were beside me and behind me. As I slowed down the car just stalled out. It completely turned off while I was in drive. I immediately tried to start it. Then I put my foot on the brake and put it in park and turned on my hazard lights. I waited about 3 minutes and started it up. It was so scary because we could have been hit from behind.
NHTSA complaint 11747527• What component or system failed or malfunctioned, and is it available for inspection upon request? I have a 2018 BMW X1 that has about 60,000 miles on it. So far, I have had to have the windshield replaced four times due to pebbles hitting and cracking the windshield when on the highway. This never used to be the case in older BMWs that I have had in the past. Pebbles would never crack windshields. I know many other friends and family members that have had the same issue. Although insurance pays for the windshield/sensor replacements that cost around $1,500 to $2,700 (depending on which dealership I go to and which state I have lived in), this results in higher premiums for us all, because insurance companies are not going to just take a loss on the windshield claims. So really, we are all paying for each other's windshields with our insurance premium increases. Please enforce a recall to replace all the weak windshields with the strong windshields they used to produce. They are not only wasting our money but profiting off the insurance payments for all these broken windshields. My car is available for inspection upon request. • How was your safety or the safety of others put at risk? Cracked windshields compromise the vehicle's structural integrity, distorts your vision, and can shatter if subjected to sudden temperature changes, road vibrations, or a collision. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, every time I go into a BMW dealership to have the windshield replaced and by my insurance company, which pays for the replacements. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by BMW dealerships when they have replaced the windshield each time. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
NHTSA complaint 11744674The contact owns a 2018 BMW X1. The contact stated that while driving approximately 40 MPH, the check engine and engine overheating warning lights became illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the water pump needed to be replaced. The contact had an older BMW that had experienced the same failure, and the vehicle was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The local dealer was contact and the contact was informed that the current vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
NHTSA complaint 11721707While driving my vehicle at normal highway and city speeds, I noticed a serious steering issue where the steering wheel feels excessively loose and unresponsive. The vehicle does not track straight and constantly drifts left and right, requiring continuous steering corrections to keep it within the lane. The steering feels vague and unstable, as if there is excessive play in the steering system. At times, small steering inputs result in delayed or inconsistent vehicle response, making it difficult to maintain a straight path. This issue occurs on smooth, dry roads and is not related to road conditions, wind, or tire pressure. This condition creates a significant safety concern, especially at higher speeds, as it feels like I could lose control of the vehicle or unintentionally drift into another lane or off the road. The problem has been persistent and appears to be worsening over time.
NHTSA complaint 11711587In November I noticed a noise when steering. I took my suv to the mechanic shop and they located the following recall from your website: recall 19V601000 the tie rod assembly. I contacted BMW of North America and they cannot locate this recall with my VIN.
NHTSA complaint 11705146On the evening of July 10, 2025, while driving a 2018 BMW X1, I experienced a sudden cascade of dashboard alerts, including warnings for the airbag, chassis system, and right signal headlight. The system advised moderate driving and service. Moments later, all dashboard lights activated simultaneously. I pulled over and placed the vehicle in park. Within seconds, smoke began rising from the front-right corner of the engine compartment, followed by visible flames. My daughter was in the car with me. We had to evacuate immediately, and contacted emergency services from the roadside. The fire was extinguished by first responders, and the vehicle was later towed. This event put both of us in immediate danger. It occurred just five days after service on the right front headlight was performed by an authorized dealership. While the issue has not yet been confirmed by the manufacturer or service center, the timing and location raise serious concerns. The vehicle was inspected by the fire department, and an insurance claim is currently under investigation.
NHTSA complaint 11672642The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that the steering wheel was loose while turning to the left or the right. The contact stated that the failure was a reoccurring failure. The contact related the failure to NHTSA Campaign Number: 19V601000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.
NHTSA complaint 11664325The contact owns a 2018 BMW X1. The contact stated that while approaching an intersection at 10 MPH, the vehicle stalled and came to a complete stop in the middle of the intersection, with the check engine warning light illuminated. The contact restarted the vehicle and was able to continue driving. However, shortly afterward, the vehicle stalled again. The contact allowed the vehicle to sit idle for a while before attempting to restart the vehicle for a third time and was successful in driving the vehicle safely to the residence. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Numbers: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and 18V465000 (ENGINE AND ENGINE COOLING); as the possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
NHTSA complaint 11646359Airbag. No open recalls. Spinal injury in head-on collision. Unknown Crash Champions at Windsor Mills in Baltimore, MD (auto body shop for Progressive) No warnings
NHTSA complaint 11606959There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
NHTSA complaint 11604840This was struck in the rear at the stop light.
NHTSA complaint 11587165This vehicle was rear ended with rear frame damage. The airbag light stays on and the seat belt was ejected and lock. The seat now will not extend to fit and latch. My wife the owner of the car [XXX] head and body was jerked extremely hard due to the lack of airbag not deploying. My wife completed all required maintenance with the BMW dealer prior to the accident. This is frustrating since we paid a lot of money over the years to maintain the car and we expect nothing less, but a safe vehicle for my wife. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11583839Was driving down the highway at 70 MPH when my sunroof suddenly exploded. There was no damage to the sunroof prior to the explosion and there was no outside object that fell onto the sunroof that could have caused it to explode. Thankfully I had the liner closed on the inside of the vehicle and I did not have the glass shatter on to me physically. However, if the liner had not been closed there could have been physical damage to myself and possibly caused me to have a motor vehicle accident. I took my vehicle to the dealership and the technician informed that he has at least 4 BMW vehicles per month with sunroof explosion. I also contacted BMW USA and notified them of the incident, and they stated there was no open recall on my vehicle. As stated before I feel this is a HUGE safety issue that warrants further investigation.
NHTSA complaint 11583632Car does not idle when first starts. Shifting into reverse causes car to nearly stall. To avoid this, I have to touch the accelerator with extra pressure which causes the car to jerk uncontrollably backwards. This is a known fault on X1 BMW’s. BMW requires $300-500 to complete a software update with no guarantee this will correct the problem. The software update was completed once before in 2019 and the problem persists. They are asking for another payment for another update with no guarantee.
NHTSA complaint 11575026Car began to make a loud humming noise from the engine compartment and the car went stiff. The check engine light came on and when taken to have the light looked at, it showed a faulty thermostat.
NHTSA complaint 11572818The contact owns a 2018 BMW X1. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle shuddered significantly upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the evaporative emission control circuit had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
NHTSA complaint 11540519When first turning on the car in the morning and trying to reverse the vehicle, it begins jerking and the acceleration revs up rpm almost as if it's trying not to shut off. We have friends with the same model and they have had the same issue and were told it has to do with the crankshaft.
NHTSA complaint 11508153My vehicle stalled on a busy street and could not be restarted. Other drivers stopped and assisted me pushing the vehicle to a nearby intersecting street, which placed everyone in imminent danger of being hit by another car. Vehicle was towed to the dealer who has performed all the service work on my car. The dealer diagnosed the issue as failure of the high-pressure fuel pump. Warning messages appeared after my vehicle was already in distress. The car is currently at the dealership awaiting repair. There has been a litany of complaints and issues relating to high-pressure fuel pumps failing on vehicles like mine.
NHTSA complaint 11499215At-fault vehicle (charged with improper lane usage) in Toyota Corolla attempted to abruptly merge left from "local lanes" going north of IL 53 to the "express" lanes hitting a Toyota Camry which veered into my front right tossing me across 3 lanes taking out 70' of guardrail and totaling my 2018 BMW X1. My airbags did not deploy. My engine came away from the chassis and left front wheel came away from the vehicle as well. It is my opinion at least one airbag/safety restraint should have been deployed. I submitted a report to this department February 1, 2022. I heard back in June and nothing else ever happened even after I submitted the requested information. See the email stream last week from [XXX], HR, NHTSA-----> Good morning [XXX], I reviewed the documents you sent me and it appears you submitted everything [XXX] requested. The information my contact gave me is as follows: “The customer can go to the NHTSA Report a Safety Problem web page on NHTSA’s public webpage (link below) and complete the required information. They can also call the toll free number at 888-327-4236, Monday-Friday 8am-8pm ET to report as well. Report a Vehicle Safety Problem, Equipment Issue | NHTSA” Let them know you submitted your complaint back on February 1, 2022, and [XXX] contacted you and requested additional information to include the location of the incident, the Police Accident Report (you submitted), nature of injuries (you submitted), the event recorder report (which you notified him that you did not have), and manufacturer complaint number (which you provided to him). The last time you heard from him was June 10, 2022 when he requested the additional information and you provided the information later that day. Let them know you are trying to bring closure to this matter. I hope this helps! [XXX], HR, NHTSA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint 11497909Serious highway accident in Chicago suburbs whereby car was totaled. Engine came away from chassis after ramming into and taking out 50 feet of guardrail and coming to a screeching halt. Left front wheel came away from vehicle in its entirety. No front, side or overhead airbags deployed whatsoever. Traveling at 50MPH at time of accident. I have pictures if required.
NHTSA complaint 11495584Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.