2025 BMW X3

38 complaints on file, page 1 of 2.

1. Filed Sep 27, 2026Failure Sep 9, 2026Spokane, WAElectrical system, Power train, Vehicle speed control

   The operating system is yielding extremely poor results. After purchasing the vehicle, the operating system wouldn't remember the settings for the selected driver and would randomly changing settings. At one point, the turn signals on the vehicle stopped working because of the issues with the operating system. This is a direct violation of safety laws and effectively deemed the vehicle undriveable. The vehicle was serviced by the dealer, at which point they stated that there was a communication issue in the vehicle and that it was solved. The vehicle then performed well for about six months, but is now exhibiting the same issues, but manifesting in different ways. One example is where the displayed speed of the vehicle on the dash doesn't align to GPS speed readouts, and the value changing between startups. On a recent trip, I had the speed set by cruise control at 80mph on the dash, however was confirmed at 76 via GPS. After stopping and restarting the vehicle, I set the cruise back at 80, and now the GPS showed 79. This tells me that the operating system of the vehicle is randomly choosing how fast the vehicle is actually traveling, and how many miles are being put on the car. If the manufacturer can control this, they can determine how quickly vehicles achieve certain mileage benchmarks without the public being aware. This is very much a safety concern, in addition to BMW committing fraud. I have zero tolerance for an organization committing fraud.

   NHTSA complaint 11767297
2. Filed Sep 25, 2026Failure Sep 23, 2026Manchester, CTElectrical system

   Started car but the infotainment screen remained off. Would not turn on even after restarting the vehicle.

   NHTSA complaint 11766984
3. Filed Sep 25, 2026Failure Feb 2, 2026Manchester, CTElectrical system

   Driving the vehicle and the entire digital display shut off so the digital speedometer display and infotainment system went completely off. Car engine was still running and driving but driving informaiton was completely off. Vehicle felt unsafe. Going slow enought to come to a complete stop. I had to pull over to restart the car in order to see digital display.

   NHTSA complaint 11766983
4. Filed Sep 12, 2026Failure Sep 12, 2026Peachtree City, GAElectrical system

   FMVSS 111 is violated when iDrive9 user experience screen elements cover the rear view camera video feed. This occurs when a user HMI interaction occurs while in reverse. The HMI transitions to another window on top of the rear view. The only way to return to rear-view is to exit park assist mode and re-enter, or to put the vehicle in drive/park and then reverse again. This is dangerous while backing up and confusing to correct.

   NHTSA complaint 11763817
5. Filed Jul 28, 2026Failure May 1, 2026Mt Vernon, NYSuspension

   **NHTSA Complaint — 2025 BMW X3 M50 Category: Suspension / Vehicle Stability** Video Evidence: A video showing the body motion over a standard safety speed bump is available here: [[XXX]] Complaint Summary: I am reporting a suspension and stability concern with my 2025 BMW X3 M50. At very low speeds (under 5 mph), when driving over standard safety zone speed bumps, the vehicle exhibits excessive side to side body motion. After crossing the bump, the SUV rocks left to right at least twice before settling, even when all four wheels travel over the bump in a straight line. This behavior is repeatable and occurs on multiple similar speed bumps in my parking garage. The condition is significantly reduced in Sport mode, where the suspension feels tighter and more controlled. In Comfort mode, the rocking motion is pronounced and feels unstable. Dealer Visit: I brought the vehicle to the BMW Service Center in Port Chester, NY on XXXThe dealer documented the issue exactly as I described it: “At very low speeds under 5 mph the vehicle has excessive side to side body motion, feels unsettled, rocks back and forth twice before settling… The condition is significantly reduced in Sports mode.” Despite acknowledging the symptoms, the service manager stated that “the suspension is normal,” noted that there were “no Check Control Messages,” and reported that they “compared to another X3 M50 and vehicle feels the same.” No repairs were performed. Safety Concern: The side to side oscillation affects vehicle stability and driver control during low speed maneuvers, especially in confined areas such as parking garages. I am submitting this complaint to request further investigation into whether this suspension behavior is normal for this model or indicative of a potential defect in the suspension damping or stability control calibration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11753386
6. Filed Jun 18, 2026Failure Apr 15, 2026Berkeley, CAWarning, Steering

   Vehicle: 2025 BMW X3 30 xDrive | VIN: [XXX] | Dealer: Weatherford BMW of Berkeley | No crash, no injury Complaint narrative: My 2025 BMW X3 30 xDrive (VIN [XXX]) has an open, active safety recall. BMW of North America has confirmed to me in writing (Executive Customer Care case #[XXX], most recently June 18, 2026) that the remedy parts are not available, and it has provided no repair date or estimated availability. I first raised this in April 2026; it remains unrepaired. Because of the open recall, BMW Financial Services will not allow me to transfer or pay off my lease, yet I continue to be charged $631.98 per month for a vehicle I cannot transfer and that has an unremedied safety defect. BMW has not offered a loaner, interim payment relief, or a repair timeline. I am requesting that NHTSA note the extended unavailability of the recall remedy for this vehicle. The 2025 X3 30 xDrive is subject to multiple BMW safety recalls; at least one campaign — NHTSA 25V202000 (starter-generator / positive battery cable; risk of engine stall and fire) — was issued with an interim notice stating the remedy was not yet available and that a second notice would follow once the remedy is ready, which is consistent with what BMW has told me. I am seeking confirmation of the exact open campaign on my VIN and a timely, free remedy as required by federal law. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11745088
7. Filed May 22, 2026Failure Apr 22, 2026cumberland, MDElectrical system, Adaptive cruise control, Automatic emergency braking

   Subject: Supplemental Evidence for Existing NHTSA Complaint / ODI #11711973 I am submitting supplemental safety information for my existing NHTSA vehicle safety complaint, ODI #11711973, involving my 2025 BMW X3, VIN [XXX] . Since filing, I had an additional BMW of Sterling visit/repair estimate dated April 22, 2026, mileage 17,628, RO #[XXX]. The dealer documented additional concerns including rough acceleration/jerking during the first drive of the day, intermittent A/C not blowing cold air and randomly blowing warm air, tire/wear concerns, left rear tire tread/screw concern, rear tires worn to 3mm, and alignment recommendation. This information supplements my existing complaint involving repeated unresolved safety/electrical/system concerns, including steering/safety concerns, driver-assistance/cruise-control malfunction, tire-pressure/tire-detection issues, key/door/alarm detection issues, HVAC/defrost malfunction, and unintended movement/self-activation concerns. Please add this information and the attached repair estimate/photos/videos to ODI #11711973. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11739574
8. Filed May 12, 2026Failure Oct 25, 2025San Marcos, TXExterior lighting, Visibility/wiper

   The headlights have a shadow half way down the windshield making it very difficult to see at night. We don't feel safe driving when it is dark out. We took it to the dealer the end of January they saw what we were talking about. One of the foreman drove it home at night. He saw what we were talking about but gave no solutions. We took it in again the shop foreman adjusted the headlights up. We drove it at night. The adjustment did not help. I have been in contact with BMW of North America. They have offered no solution.

   NHTSA complaint 11737246
9. Filed May 8, 2026Failure Sep 15, 20251,500 milesWest Harwich, MAHatchback/liftgate

   The contact's husband owns a 2025 BMW X3. The contact stated that on multiple occasions while retrieving items out of the vehicle's liftgate, the liftgate door would independently shut while an individual was there. The contact stated that on one occasion, the liftgate door had pinned her against the vehicle and the contact used excessive force to open the liftgate. The contact had taken the vehicle to the dealer on three separate occasion; however, they failed to duplicate the failure after each visit. The contact stated that she fears using the vehicle due to the liftgate failure. The vehicle was not repaired. The contact made multiple attempts to reach the manufacturer; however, both the contact and the manufacturer repeatedly missed each others phone calls. The contact eventually sent an email to the manufacturer; the contact had yet to receive a response to his email. The failure mileage was 1,500.

   NHTSA complaint 11736492
10. Filed Mar 29, 2026Failure Mar 28, 2026Carlsbad, CAAdaptive cruise control, Assist, Steering

    While actively driving at speed this loaner vehicle, the vehicle's Driving Assistance Professional Package (DAPP) completely deactivated without warning. This caused an immediate, unexpected loss of both adaptive cruise control and active lane-keeping steering assistance, requiring sudden manual emergency intervention to maintain control of the vehicle and avoid a collision. This is a severe safety defect. The vehicle has been presented to an authorized BMW dealership twice for this exact failure. It is currently on its second repair attempt and has been out of service for over 20 consecutive days. The dealership and manufacturer have been unable to permanently resolve my personal vehicle this electronic/steering system malfunction.

    NHTSA complaint 11727845
11. Filed Mar 29, 2026Failure Mar 4, 2026Carlsbad, CAAdaptive cruise control, Assist, Steering

    While actively driving at speed, the vehicle's Driving Assistance Professional Package (DAPP) completely deactivated without warning. This caused an immediate, unexpected loss of both adaptive cruise control and active lane-keeping steering assistance, requiring sudden manual emergency intervention to maintain control of the vehicle and avoid a collision. This is a severe safety defect. The vehicle has been presented to an authorized BMW dealership twice for this exact failure. It is currently on its second repair attempt and has been out of service for about 30 consecutive days. It is stilll in the shop. The dealership and manufacturer have been unable to permanently resolve this electronic/steering system malfunction. Additionally, they gave me another 2025 BMW X3 VIN [XXX] which experienced the same problem yesterday 3/28/2026 while I was driving about 35 miles per hour on the freeway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11727843
12. Filed Mar 17, 2026Failure Feb 25, 2026New Berlin, WIElectrical system, Power train, Steering

    On Feb. 25th, 2026, while driving at high speeds (about 45 mph), the vehicle suffered a sudden and total loss of motive power. Diagnostic reports(DIACODE: D6121_00000000_01_901) later confirmed a failing 12V battery system with only 37% startability limit. This critical electrical failure coincided with the engine stalling, which resulted in the immediate impairment of electronic power steering and brake assist. This made the vehicle extremely difficult to control safely, creating a life-threatening emergency. Despite being a 2025 model with only ~11000 miles, the dealership has failed to provide 48B system diagnostic and root cause upon request and the vehicle has been out of service for over 20 days.

    NHTSA complaint 11724957
13. Filed Jan 19, 2026Failure May 17, 2025cumberland, MDElectrical system, Automatic emergency braking, Service brakesCrash

    Vehicle: 2025 BMW X3 Complaint Description: I am reporting a serious safety defect involving sudden unintended acceleration, braking abnormalities, steering looseness, and electronic system failures. Within days of purchase, the vehicle began experiencing infotainment system freezing and electronic malfunctions. Over time, steering looseness and abnormal brake behavior developed. These issues were reported to authorized BMW service centers but were not corrected or properly documented. On May 17, 2025, while the vehicle was stationary and in park, it suddenly accelerated without driver input after a passenger exited the vehicle. I attempted to brake, but the vehicle continued forward and collided with a stone structure, causing injury. BMW later claimed driver error based on post-collision data but ignored extensive pre-collision defect evidence. The vehicle was returned from repairs and continues to exhibit malfunctions. I believe this vehicle presents a serious safety risk to drivers, passengers, and the public.

    NHTSA complaint 11711973
14. Filed Jan 15, 2026Failure Nov 1, 2025San Marcos, TXExterior lighting

    When using the headlights there is a shadow across the top half of our windshield. The dealership was not able to fix, they acknowledged they could see what we are referring to. They are going to file a report with BMW. I do not know what to do in the meantime. This is our main transportation. This definitely needs a safety recall.

    NHTSA complaint 11711233
15. Filed Jan 6, 2026Failure Nov 27, 2025Westmoreland City, PASeats

    After driving car a few minutes with the heated seats “on”, the driver’s seat became extremely hot. Driver burned finger upon checking the seat and a hole was burned through the seat upholstery. No warning lamps or messages appeared. We were concerned for further overheating or possible fire. Car has been at A & L Dealership, Monroeville, PA, since November 28, 2025. A & L Dealership notified us the vehicle had “short circuit in wiring”.

    NHTSA complaint 11709186
16. Filed Dec 31, 2025Failure Dec 31, 2025Hillsboro, ORElectrical system, Unknown or other, Vehicle speed control

    I am submitting a safety complaint regarding a recurring infotainment system failure involving the 2025/2026 BMW X3. While driving, the center display screen suddenly blacks out, which creates a serious safety hazard. This issue first occurred with my personal BMW X3. More concerning, the exact same failure occurred again while I was driving a BMW X3 loaner vehicle provided by the dealership. This indicates the problem is not isolated to a single vehicle but may be systemic. I was able to capture video evidence of the incident while driving, which clearly shows the screen going completely black: [XXX] When the screen blacks out, access to navigation, vehicle settings, driver assistance displays, and other critical information is lost while the vehicle is in motion. This creates a dangerous distraction and increases the risk of an accident. Despite previous service visits, the issue has not been resolved, and the occurrence in a second vehicle raises serious concerns about the reliability and safety of BMW’s infotainment system in the X3. And most importantly, this is the brand-new redesign BMW X3 2025 and 2026 model. Not any previous model, which raises more concerns. I believe this defect warrants investigation, as it directly impacts driver safety and may affect multiple vehicles. I am uncomfortable continuing to drive the vehicle under these conditions. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11708119
17. Filed Dec 8, 2025Failure Dec 5, 2025Vernon Hills, ILElectrical system, Power train, Steering

    On 12/5/2025, while driving my 2025 BMW X3 at approximately 35 mph on Milwaukee Ave (IL Route 21) during rush-hour traffic, the vehicle displayed a “drivetrain malfunction” warning and immediately lost propulsion; the engine completely shut down. The vehicle could not be driven under its own power and remained stopped in traffic with a minor child passenger present, creating a traffic hazard and risk of being struck (including rear-ended). Ambient temperature was approximately 12°F and we were stranded for about 2 hours awaiting a tow. The vehicle was towed and is currently at Knauz BMW (Lake Bluff, IL) and is available for inspection. The specific failed component/system is UNKNOWN at this time This is a repeat event. Approximately three days after purchase in New Jersey (6/25/2025 purchase date, 6/28 was the incident date), the same vehicle experienced a similar sudden loss of propulsion/power/shutdown while driving in heavy traffic while driving at ~60mph, again with my minor child passenger present. This same error occurred twice before the vehicle was taken to Morristown BMW and kept approximately 10 days for diagnosis/repair. Per the dealer, BMW technical assistance was consulted during that repair. The problem has recurred despite the prior repair. I believe this presents a safety defect due to sudden loss of propulsion while driving. I drive along tollway routes weekly, with speeds of 65mph+.

    NHTSA complaint 11703724
18. Filed Nov 11, 2025Failure Nov 11, 2025Mendham, NJSteering

    Started the car and received a "Changed Steering effort" error. Car is currently undrivable as the power steering is not working at all. Dealer indicates this is a "known issue" and the steering rack may need to be replaced

    NHTSA complaint 11698707
19. Filed Oct 17, 2025Failure Oct 5, 2025Roanoke, VAVisibility/wiper

    OE Windshield failed with a crack from no strike or extremely small pebbles. Have had to replace windshield 2x in 3 months of ownership. Others with the same FUYAO glass have had to replace multiple times as well. Owners are starting to figure out there may be a manufacturing defect in the glass.

    NHTSA complaint 11694061
20. Filed Sep 24, 2025Failure Sep 24, 2025Weatherford, TXElectrical system

    The digital display went blank and no controls on the display . This has happened multiple times. We have reported it to the dealership. However this is a significant problem to loose all digital displays while driving

    NHTSA complaint 11689565