2020 BMW X4

15 complaints on file, page 1 of 1.

1. Filed Sep 1, 2026Failure Aug 31, 2026Frankston, TXElectrical system

   On 8/31/2026 this 2020 BMW X4 was serviced at an authorized dealer (BMW of Tyler) to execute the remedy for official NHTSA Safety Recall Campaign 25V-636 (Engine Starter Relay Fire Risk). INCIDENT DESCRIPTION: Within minutes of picking up the vehicle post-repair and entering an active roadway, the vehicle suffered an immediate, un-warned, total loss of all electrical power. The engine stalled, all digital dashboard instrumentation went black, and power steering/braking assistance were compromised. The vehicle came to a complete stop in moving traffic. The total power failure prevented the activation of hazard lights, rendering the blacked-out vehicle invisible to surrounding traffic and nearly causing a high-speed rear-end collision. The vehicle was towed back to the dealer center. TECHNICAL BASIS FOR DEFECT/WORKMANSHIP FAILURE: Campaign 25V-636 requires replacing or manipulating vulnerable electrical relay and starter assembly points tied directly to the main 12V electrical infrastructure and power distribution system. A total, sudden in-motion electrical blackout strongly indicates an open-circuit failure, improper terminal torque specifications, or damage to the adjacent Intelligent Battery Sensor (IBS) network occurring during the recall execution. The dealer is attempting to claim a coincidental "faulty battery" caused the in-motion shutdown to avoid workmanship liability. However, a battery failure does not completely choke out a running engine already under alternator load unless an open circuit or severe grounding fault is actively introduced. This incident represents a catastrophic failure directly following the execution of an official federal safety recall remedy.

   NHTSA complaint 11761428
2. Filed Jun 9, 2026Failure May 25, 2026Johnscreek, GASteering, Suspension, Wheels

   I am filing a safety complaint for my 2020 BMW X4, VIN [XXX]. The vehicle recently began making a noticeable noise while turning. I reported this to an authorized BMW dealer before/during service and requested review for possible front-end, steering, suspension, axle, swivel bearing, tie rod, thrust rod, or vehicle-control safety issues. The dealer stated it did not find a swivel bearing issue, but identified worn thrust rod bushings and collapsed motor mounts. I was quoted approx. $1,950 for thrust rods and approx. $3,450 for motor mounts. I am concerned the worn thrust rod bushings involve the same general front suspension/steering/vehicle-handling system as the turning-noise concern I reported. I asked BMW North America and the dealer to review whether this condition may relate to or overlap with known BMW X4 steering/front axle/suspension recalls, including NHTSA Recall Nos. 19V678000, 19V738000, and 20V355000. BMW/dealer representatives stated there are no open recalls for my VIN and that BMW NA will not provide assistance, but I have not received a complete written explanation confirming that the dealer’s actual findings were reviewed against those recalls, campaigns, or safety concerns. On XXX, the service manager emailed that BMW NA Customer Relations allegedly said there are no open cases, the most recent case was closed, no assistance will be provided for suspension concerns, and the vehicle has no open recalls. The same email required return of the loaner by 5:00 PM if repairs are not approved. I am concerned this pressure is occurring before a complete safety/recall review is provided. No crash, injury, or fire occurred. I am requesting NHTSA review potential safety concerns involving the 2020 BMW X4 front suspension, steering, thrust rod bushings, swivel bearings, tie rods, motor mounts, turning-related noise, and whether additional VINs should be reviewed for recall/campaign applicability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11742911
3. Filed Mar 10, 2026Failure Dec 30, 2025Los Angeles, CABody

   -Electrical damage due to leak. Water entered through the roof shark fin antenna, leading to corrosion /severe water damage to the Telematics Communication Box Module. -Failure of BMW Emergency SOS Call System, GPS, and Microphone/ Voice for hands-free access. -Warning notification on dashboard "Emergency SOS Malfunction" -Vehicle taken to BMW certified service, told that water was coming from the roof antenna, shortening the TCB

   NHTSA complaint 11723192
4. Filed Feb 17, 2026Failure Feb 17, 2026Stockbridge, GAElectrical system

   The contact owns a 2020 BMW X4. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

   NHTSA complaint 11718434
5. Filed Jan 3, 2026Failure Dec 10, 2025Franklin, TNSuspension

   I am filing a complaint regarding what I believe is a manufacturer defect in my BMW vehicle. During a recent visit to an authorized BMW dealership for a routine oil change, I was informed that the front tension joints (tension struts) must be replaced because the rubber bushings/gaskets are cracked and leaking fluid. My vehicle has fewer than 33,000 miles, and I drive infrequently. This was missed during the last oil change which was 6-8k miles ago. This type of failure at such low mileage is unreasonable and inconsistent with normal wear and tear. The dealership quoted approximately $1,800 plus tax, not sure if it includes a required wheel alignment, to repair the issue. BMW has declined responsibility and stated the damage could caused by road conditions. However, after researching this issue, I have found that premature failure of BMW front tension strut bushings is a widely reported and recurring problem affecting many BMW vehicles at low mileage. This indicates a design or manufacturing defect, not misuse. This defect presents a serious safety risk, as failed or leaking tension joints can lead to: Loss of steering control Poor braking stability Increased risk of crash Despite the known nature of this problem, BMW has not issued a recall or provided coverage, placing the financial burden and safety risk on consumers. I am requesting that this issue be formally investigated and that BMW be held accountable for repairing or reimbursing this defect, as it poses a potential vehicle safety hazard and appears to be systemic.

   NHTSA complaint 11708524
6. Filed Sep 19, 2025Failure Sep 16, 2025Bessemer, ALAir bags, Electrical system, Seats

   I went to the car wash and when I turned my car back on it stated the the Driver's Restraints system malfunction.

   NHTSA complaint 11688269
7. Filed Jul 7, 2025Failure Jul 3, 2025Columbus, GAEngine

   The Oil filter housing on my BMW X4 failed randomly while parked over night causing my vehicle to be depleted off coolant. If you want to inspect the part you will have to reach out to bmw of Columbus for documentation and I can provide the record for repair once complete.This caused my vehicle to be immobilized. If my vehicle had been on the road like previously I would’ve been stranded. There were no warning lights or leaks prior to the vehicle malfunctioning. I ubered to get coolant and once filling the reservoir the coolant immediately leaked out resulting in me needing a tow to the dealership. This problem has been reproduced with many dealers as there’s numerous of report of this online and I believe the dealer has inspected this part but is refusing to replace or recall this part under any type of program or create any type of solution to make this not happen again. There wasn’t any small leaks or warning lights shown before this issue spawned all at once then after showing the low coolant light.

   NHTSA complaint 11671661
8. Filed Nov 20, 2024Failure Oct 19, 2024El Paso, TXSeat belts

   Seatbelt driver restraint malfunctioning light came on .

   NHTSA complaint 11626312
9. Filed Jun 21, 2024Failure Jun 9, 202442,000 milesAshburn, VAAir bags, Seat belts

   The contact owns a 2020 BMW X4. The contact stated that while driving at an undisclosed speed, the "Restrain System Fault" message was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver's side seat belt. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V164000 (Seat Belt, Air Bags) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

   NHTSA complaint 11595719
10. Filed Feb 14, 2024Failure Nov 21, 2023Elmhurst, NYSuspension, Unknown or other

    My bmw x4M competition 2020 has pop off a sign that said chassis possible continue driving . It put me in sport suspension and it off traction mode . It is very dangerous for me to drive because in a snow or rainy day it very slippery and sometime I almost cash because slip indicators turn on . I cannot turn it off to drive safe and vehicle drive very different .

    NHTSA complaint 11571803
11. Filed Nov 28, 2023Failure Nov 1, 2023Lake Orion, MIElectrical system, Warnings, Blind spot detection

    I own the car since brand new from dealership and never have incident. Couple weeks ago, started having issues with digital main instruments panel. Suddenly when I turn on the car in the morning the dash simply does not work. I got alert saying one the safety system is malfunctioning but not say what it was specifically. After 5 min the engine is on the main dash back to work normally, and all the alerts disappear. I have checked faulty codes and I see faulty code record to identify what would be. I would report as safety incident as the failure is Randon and sometimes happen when I park the car in the office or anytime and I have to drive with no panel instruments working back to home. I have taken the bar back to dealership for investigation and they want to charge me $180 USD just for diagnose as it's out of warranty. I also taken to independent shop but it's hard to diagnose as the vehicle is reporting no fault on their system. A car with low milage should not been happening such major failure and I'm frustrated with the risk of driving a car couple miles without knowing my speed or fuel level. Appreciate your support .

    NHTSA complaint 11557184
12. Filed Jun 20, 2023Failure Apr 17, 202358,000 milesAnaheim, CADriveshaft

    The contact owns a 2020 BMW X4. The contact stated that while driving at 65 MPH, the vehicle inadvertently lost motive power. Upon restarting the vehicle, the vehicle failed to accelerate properly. The drivetrain malfunction warning light was illuminated on the instrument panel. The vehicle was towed to the dealer, who determined that the rear differential had disconnected from the drive shaft. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000.

    NHTSA complaint 11527973
13. Filed Sep 1, 2020Failure Aug 31, 20208 milesSunland, CAExterior lighting

    THE CARS SCREENS DIM TO A POINT WHERE YOU CANT SEE THE SCREENS CLEARLY SPECIFICALLY DURING THE DAY WHEN YOU DRIVE THRU A AREA WITH TREES OR SHADE. THE CAR SCREENS DIM EVEN WHEN IN REVERSE AND YOU COULD POSSIBLY HIT A PERSON , ANIMAL, AND OR A CAR. THEN WHEN YOU GO IN DIRECT SUNLIGHT ITS BACK TO NORMAL. AT NIGHT ITS ALL DIMMED EVEN ON THE STRONGEST LIGHT SETTINGS WHEN YOU ARE LOOKING ON THE ROAD THE STREET LIGHTS AND STOP LIGHTS ARE BRIGHT NOWADAYS BUT WHEN YOU LOOK AT YOUR EXTREMELY DIMMED SCREENS YOUR EYES CANT FOCUS AND IT CAUSES YOU TO LOSE CONTROL AND POSSIBLY CRASH AND HURT AND OR KILL A PERSON OR YOURSELF!! THIS NEEDS TO BE ADDRESSED ASAP! PEOPLE ARE COMPLAINING ON BMW FORUMS AND BMW IS AWARE BUT DOES NOTHING!!!!!

    NHTSA complaint 11352423
14. Filed Jun 26, 2020Failure Jun 21, 20202,000 milesBelleville, ILAir bags, Unknown or otherCrash

    ON JUNE 21, 2020, ON A CITY STREET. MY WHITE BMW WAS TRAVELING WESTWARD AND A BLACK BMW WAS TRAVELING SOUTHBOUND. THE BLACK BMW RAN ITS RED LIGHT TO MY GREEN LIGHT. WHEN WE COLLIDED IN THE INTERSECTION THE COMPLETE FRONT END OF MY WHITE BMW IMPACTED THE BLACK BMW DRIVER'S SIDE, FROM APPROXIMATELY FROM THE FRONT TIRE, TO JUST INTO ITS REAR DOOR. THAT IMPACT CAUSED THE BLACK BMW'S SIDE AIRBAGS TO DEPLOY, AND EITHER AT THE SAME TIME OR UPON A SUBSEQUENT COLLISION WITH A BOLLARD, ITS FRONT AIRBAGS DEPLOYED ALSO. TO MY SHOCK AND DISMAY, NON OF THE AIRBAGS IN MY WHITE BMW DEPLOYED,. ALL AIRBAGS ARE STILL IN THEIR RESPECTIVE STORAGE COMPARTMENTS. ADDITIONALLY, I HAVE HIGHLIGHTED SEVERAL OTHER STANDARD SAFETY FEATURES OF THE CAR THAT DID NOT PERFORM ITS DESIGNATED FUNCTION EITHER. I WOULD LIKE YOU TO INVESTIGATE WHY THESE SYSTEMS FAILED ME. THANK YOU *TR

    NHTSA complaint 11330951
15. Filed Dec 16, 2019Failure Nov 20, 2019200 milesYardley, PAUnknown or other

    JUST BOUGHT THE CAR. THE HATCHBACK OPENED WHILE DRIVING. BMW REPROGRAMMED KEY FOB SO NEED TO PRESS CAR OPEN THEN HATCH OPEN. BUT THE ALARM GOES OFF ALL THE TIME AND CAR UNLOCKS IF ANYTHING PRESSES ON KEY FOB. BMW SAID KEEP MY FOB IN A LEATHER CASE IN MY COAT OR POCKET. THAT HELPED BUT STILL HAPPENS DUE TO DESIGN OF KEY FOB . I AM STILL WORRIED THE TRUCK WILL OPEN WHEN DRIVIN* AS IT DID TWICE. VERY DANGEROUS.

    NHTSA complaint 11289410